Customer Project/Program Management Job at Hewlett Packard Enterprise (Mumbai)

Technical Project Manager - Customer Delivery

We are looking for a Technical Project Manager - Customer Delivery who will lead...

Location

Germany; Spain , Berlin; Barcelona

Salary:

Not provided

Deepset GmbH

Expiration Date

Until further notice

Requirements

4+ years of Technical Project/Program Management or Customer Delivery in Enterprise software (AI, SaaS, or infrastructure preferred)
Proficiency in project management methodologies (Agile, Waterfall) and tools (Jira, Asana, etc.)
Familiar with and able to communicate technical concepts related to APIs, Cloud environments (AWS/GCP/Azure), deployment models (On-Prem, Cloud and Hybrid), and software integration
Excellent communication and stakeholder management skills with both technical and non-technical audiences
Proven experience in leading external delivery projects, managing stakeholders at senior levels, and building strong client relationships
Highly organised, detail-oriented, and able to manage multiple projects simultaneously
Problem-solver with strong conflict-resolution and risk-management abilities
Highly organised, proactive, and comfortable owning outcomes with minimal oversight
Customer-first mindset, focused on driving value and successful outcomes
Experience in creating, documenting, and iterating on processes to drive operational excellence

Job Responsibility

Serve as the main point of contact for customers during delivery, managing expectations and communications through complex AI deployments
Own the planning, execution, and reporting for customer implementations with deepset using Haystack, deepset AI Platform and custom solutions. Ensuring customers achieve value quickly and build trust in our solutions
Run regular project check-ins, track milestones, manage scope, and ensure a smooth customer experience
Manage risk, dependencies and blockers, escalate when needed, and proactively manage solutions
Produce project plans, dashboards, and status updates that make progress, status and risks transparent to internal and external stakeholders
Drive excellence in delivery by helping to define and refine delivery playbooks, templates, and processes to scale our Enterprise delivery function
Maintain high levels of customer satisfaction and ensure clear documentation in CRM and other systems

Technical Project/program manager

DAS/Office of Information Technology/Enterprise Shared Solutions is seeking an e...

Location

United States , Columbus, Ohio

Salary:

Not provided

Ocean Blue Solutions

Expiration Date

Until further notice

Requirements

Plan, organize, prioritize, and manage multiple work efforts
Develop project plans and schedules
Identify key milestones and deliverables
Develop and update project artifacts
Triage, prioritize, and assign incoming incident/requests
Manage incident/request backlog
Develop Key Performance Indicators
Review Managed Service Provider status reports
Monitor and track SLA metrics and performance
Work with Managed Service Provider to scope and schedule enhancements for release

Job Responsibility

Project Management and Reporting
Operations Management
Release Management
Customer Relationship Management
Provide Project, Release, Operations, and Organizational Change Management (OCM) duties for the eLicense service area
Play a crucial role in advancing and growing the enterprise eLicense service area

Project/Program Manager

We are seeking a skilled and experienced Project/Program Manager to oversee the ...

Location

United States , Seattle

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a relevant field (Master's preferred)
Minimum of 7 years of experience in a similar role or related area
Strong analytical abilities, with proficiency in SQL and advanced Excel functions
Proven track record of sound leadership, planning, and problem-solving abilities
Familiarity with a diverse range of industry methodologies, concepts, practices, and procedures
Strong commitment to ownership, attention to detail, and the ability to dive deeply into data and projects
Excellent communication skills, fostering cross-functional collaboration and effective stakeholder engagement
Creativity and adaptability, with the ability to manage multiple priorities in a dynamic environment

Job Responsibility

Oversee all aspects of projects and programs, ensuring timely and successful completion
Set deadlines, assign tasks, and monitor overall progress throughout the project/program lifecycle
Summarize key milestones and prepare detailed progress reports, presenting them to upper management
Conduct cross-functional collaboration with various teams to align frameworks with brand feedback and gather feature insights tied to overall strategy
Drive innovative approaches to optimize processes and address feature gaps based on brand and customer insights
Partner with internal stakeholders to enhance solutions and prioritize the customer shopping experience
Contribute to initiatives with significant visibility and high impact on organizational goals

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Manager, Customer Success

As the Manager of Customer Success, you will be responsible for driving initiati...

Location

Philippines , Pasig, Metro Manila

Salary:

Not provided

Dialpad

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a technology-related field and prior experience with SaaS/high-growth companies
5 years of experience in a customer success, account management, or related client-facing role, with at least 3 years in a leadership or management capacity
Customer-focused and demonstrable passion for customer success
Exceptional English fluency and excellent written, verbal, and listening communication skills with a professional (even dynamic) presence, presentation, and public speaking skills
Proven cross-functional leader with a proven track record of collaboration, prioritization, and workload management
Quick learner, always looking to embrace and master new technologies
Capable project/program management skills with the ability to synthesize customer success outcomes into well-structured success plans that deliver against such outcomes
Proven operational acumen with the ability to define success targets and ensure attainment of targets
Familiarity with next-generation enterprise software customer success concepts, including customer health scores & management, adoption engineering, customer success plans, and account planning
Excellent skills/ability to use Salesforce, Customer Success tools (e.g., Gainsight), PowerPoint, Word, and Excel

Job Responsibility

Lead a high-performance Customer Success team focused on higher-touch engagement
Monitor KPIs and evaluate team performance to ensure we are operating at the highest standard
Evaluate churn and downsell reasons and implement plans to reduce customer churn
Drive retention activities based on the client's situation
Initiate process improvements through the creation and execution of new strategies

Program Manager

IMC is looking for a program manager (PM) to lead a diverse team of individuals ...

Location

United States , Washington, D.C. area

Salary:

100000.00 - 175000.00 USD / Year

Innovative Management Concept

Expiration Date

Until further notice

Requirements

Current Project Management Institute (PMI) Project Management Professional (PMP) certification
Pursuant to a government contract, this specific position requires U.S. Citizenship
This position may require an active government security clearance or be able to obtain such clearance
Bachelor’s or master’s degree in computer or management discipline
Minimum of 10 years of project/program management experience with extensive experience managing complex and multi-faceted IT projects
Work independently with little to no oversight
Ability to accommodate multiple projects
Leading and participating in project teams comprised of government and contract personnel
Ability to communicate at all levels, verbally and written, and conduct meetings and presentations
Interpersonal skills for dealing with internal and external customers as well as a diverse staff group

Job Responsibility

Lead, manage, and provide overall task order leadership and oversight for a complex IT contract
Develop and execute the strategy to ensure compliance with the statement of work, IMC quality expectations, and overall program success
Provide strategic planning and service management support to the team and advise the customer
Provide leadership to, management of, and support for teams engaged in program and project management, change management, requirements management, schedule management, risk management, process improvement, training, requirements gathering, and all related initiatives
Develop and provide detailed program status reports as required
Set and track project milestones
manage and account for unforeseen delays, then realign schedules and expectations as needed
Establish and implement project communication plans, providing status updates to affected staff and stakeholders
Develop, maintain, and grow customer relationships
Ensure project documents are complete, current, and stored appropriately

Fulltime

Manager, Technology Operations

This is a unique opportunity to join a growing team in Walmart ecommerce tacklin...

Location

United States of America , Bentonville

Salary:

80000.00 - 155000.00 USD / Year

Walmart

Expiration Date

Until further notice

Requirements

5+ years of experience in analytical, fraud/risk, or a related role within the e-commerce or technology industry
Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area
Exceptional written and verbal communication skills, with the ability to articulate complex policies and regulations clearly and concisely
Strong analytical and problem-solving skills with the ability to interpret complex data and make informed decisions
Experience with SQL, Tableau, and/or other data investigation and BI tools
Sound business judgement and the ability to influence others

Job Responsibility

Protect the Walmart bottom line from numerous marketplace risks while enabling seller growth
Own multiple processes, mechanisms and control layers that help protect Walmart.com from bad actors
Iterate and test ways to improve the customer experience, seller experience and financial bottom line
Develop business cases for projects with a projected return on investment or cost savings
Translate business unit/domain requirements into projects, activities, and tasks and aligns to overall technology strategy
Drive the execution of multiple business plans and projects
Provide data-driven analysis and insights to help support business strategies
Ensure compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity

What we offer

Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting

Fulltime

New

Senior Manager, Technology Operations

The Staff, Technology Operations is a customer-obsessed leader responsible for d...

Location

United States of America , Bentonville

Salary:

90000.00 - 180000.00 USD / Year

Walmart

Expiration Date

Until further notice

Requirements

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
Option 2: 7 years’ experience in project management, program management, program operations, or related area.
2 years’ supervisory experience.

Job Responsibility

Identifying and Prioritizing Projects: Identify and address improvement opportunities, demonstrating adaptability and promoting continuous improvement
conduct competitive assessments, develop business cases, and set objectives and KPIs for the customer experience.
Benefit Quantification: Create the case for change through analysis of financial and operational metrics, customer data, and competitive benchmarking.
Roadmap Ownership: Develop roadmaps to deliver self-service capabilities across the order life cycle in areas such as order tracking & visibility, returns & exchanges, or canceling & editing orders.
Collaboration: Define and lead requirements with key partners (product management, design, and engineering), championing experience improvements, sharing best practices and promoting standardization across the customer experience.
Results and Accountability: Define business objectives and measure progress in achieving results
demonstrate strong commitment towards goals and driving complex projects focused on reducing customer contacts, improving cost, quality, customer experience, and delivering bottom line savings.

What we offer

Incentive awards for performance
401(k) match
stock purchase plan
paid maternity and parental leave
PTO
multiple health plans
medical, vision and dental coverage
company-paid life insurance
family care leave
bereavement

Fulltime

New

Senior Manager, Business Strategy – Omni Fulfillment Experience, eCommerce

This is a full-time role based in Bentonville, Arkansas, in-office 5 days per we...

Location

United States of America , Bentonville

Salary:

90000.00 - 180000.00 USD / Year

Walmart

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area
6 years’ experience in project management, program management, program operations, or related area
5 years of experience in business or product operations
strategy, process improvement, or related fields
Strong oral and written communication skills including the ability to develop and deliver complex messages in a simple, actionable way
Strong analytical skills creative problem-solver that can leverage sources of information from disparate sources and deliver comprehensive, balanced, and actionable analysis
Proven ability to bridge data with business insights to drive relevant, actionable output
Team player who is a self-starter and able to thrive in a dynamic, results-oriented environment
Customer-centric
curious: passionate improving the Walmart customer experience

Job Responsibility

Project Identification and Prioritization: Identify and address improvement opportunities, demonstrating adaptability and promoting continuous improvement
conduct competitive assessments, develop business cases, and set objectives and KPIs for the customer experience
Benefit Quantification: Create the case for change through analysis of financial and operational metrics, customer data, and competitive benchmarking
Roadmap Ownership: Develop roadmaps to deliver self-service capabilities across the order life cycle in areas such as order tracking
visibility, returns
exchanges, or canceling
editing orders
Collaboration: Define and lead requirements with key partners (product management, design, and engineering), championing experience improvements, sharing best practices and promoting standardization across the customer experience
Results and Accountability: Define business objectives and measure progress in achieving results
demonstrate strong commitment towards goals and driving complex projects focused on reducing customer contacts, improving cost, quality, customer experience, and delivering bottom line savings

What we offer

performance-based bonus awards
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates
Tuition, books, and fees are completely paid for by Walmart
Additional compensation includes annual or quarterly performance bonuses

Fulltime

Customer Project/Program Management

Hewlett Packard Enterprise

Location:
India , Mumbai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
June 17, 2025

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