Customer Programme Manager Job at Airbus (Beijing Area)

Fast Track Management Programme

This is a superb opportunity for driven and determined candidates to join the en...

Location

Worldwide

Salary:

Not provided

Harding+

Expiration Date

Until further notice

Requirements

Proven experience as an Assistant Retail Manager or Retail Manager on land or at sea
Motivated in leading a team to achieve and exceed sales targets
Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
Proven ability in public speaking and showcasing luxury items
Adaptable to change and able to work in a high-pressure environment
A strong team player who is commercially driven and goal orientated
Strong numeracy and literacy skills

Job Responsibility

Living and working on a cruise ship (you could be anywhere in the world!)
Creating an exceptional and memorable retail experience for guests on board
Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets
Setting an example for your team by acting as a role model
Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge
Manage store and back office processes including sales reports, appraisals, loss prevention, audits etc

What we offer

Competitive salary and generous commission structure
Accommodation and meals on board
Necessary visas and seafaring documents to work at sea
Dedicated in-house bespoke training across sales, product and brand
Guidance, support and development from the onboard Retail Manager and central office team

Fulltime

Customer Success Manager

We are looking for a commercially-savvy, growth-oriented Customer Success Manage...

Location

United Kingdom , Home based, UK (with occasional travel to our London office)

Salary:

Not provided

Cambridge Spark

Expiration Date

Until further notice

Requirements

Proven track record: Experience in growing & retaining strategic enterprise accounts within digital, data, AI or tech environments
Commercial mindset: You spot and shape revenue opportunities and understand what matters to C-suite stakeholders
Strategic and analytical: You bring insights to life through data storytelling, dashboards and engaging presentations that link impact to business priorities
Experience using CRM tools like HubSpot to manage account workflows and reporting is beneficial
Solution-focused: Confident in solving complex challenges and navigating ambiguity
Customer-focused: Passionate about delivering value and ensuring a gold-standard experience
Executive presence: You can influence and build trust with senior decision-makers in large enterprises
Self-starter: Energetic, organised and disciplined—able to thrive in a high-autonomy, remote-first environment with occasional travel
Enterprise methodology awareness: An understanding of strategic enterprise sales methodologies (e.g., MEDDPICC, Sandler) is preferred for identifying opportunities and supporting commercial value

Job Responsibility

Grow and Retain Key Accounts: Manage relationships with senior stakeholders and drive expansion through upsell, cross-sell, and repeat business
Strategic Planning: Partner with Account Executives to shape and deliver account growth strategies aligned to client goals
Executive Engagement: Deliver impactful QBRs and strategic reviews using data storytelling to surface value and opportunity
Customer Advocacy & Visibility: Drive client engagement by promoting success through tailored marketing, events, and thought leadership initiatives that showcase programme impact
Cross-functional Collaboration: Work closely with Delivery, Sales Enablement and Marketing to ensure a seamless client experience and surface success stories that drive brand credibility and pipeline
Commercial Acumen: Ability to link our solutions to business KPIs, identifying growth signals across regions, business units or new use cases
Stakeholder Updates: Provide regular updates to HR and L&D stakeholders on learner progress and programme impact, ensuring visibility of key milestones, engagement levels, and outcomes throughout the learner journey
ROI Reporting: Collect and communicate clear, data-backed ROI insights to demonstrate the business impact of our programmes
Case Study Development: Own the creation of compelling public success stories—both written and video—by collaborating with Marketing and clients to showcase real-world outcomes
Opportunity Identification & Lead Generation: Proactively surface new strategic needs, use cases, or expansion areas within accounts, and help drive lead generation for new programmes and audiences

What we offer

Remote first company providing flexibility to work from home
Pension with up to 5% matched contributions
Opportunity to opt into our salary sacrifice scheme
25 days holiday + Flexi bank holidays + 1 day off on your birthday
A day for volunteering
Enhanced Maternity and Paternity Leave
Health & Wellbeing allowance of up to £30 per month
Annual Summer and Xmas events
Company socials including everything from Cambridge College formals, pub nights to team building events
CPD Allowance

Fulltime

Programme Delivery Manager

As Programme Delivery Manager, you will lead the successful delivery of major el...

Location

United Kingdom , Sittingbourne

Salary:

70000.00 - 80000.00 GBP / Year

Hedera Hiring Ltd

Expiration Date

Until further notice

Requirements

Proven experience managing electrical infrastructure projects within The UK
Confident in managing budgets, risk, and stakeholder relationships
Excellent leadership, communication, and organisational skills

Job Responsibility

Lead a portfolio of electricity infrastructure projects from planning to energisation
Act as the senior delivery interface with clients, DNOs, ICPs, and internal teams
Foster a high-performance, safety-first culture across all project and contractor teams
Drive delivery against time, cost, safety, and customer KPIs
Oversee governance, risk mitigation, budget control, and reporting
Ensure technical compliance with industry standards (DNO/ICP, CDM, NRSWA)
Manage and develop Project Managers and delivery engineers
Provide regular progress updates to internal stakeholders and clients

What we offer

Performance Bonus
Private Healthcare
Pension
Flexible Work Arrangements (4-day work week)

Fulltime

New

Programme Manager

The post holder will be responsible for leading high profile programmes, acting ...

Location

United Kingdom , Banbridge

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Relevant project/programme management or equivalent experience
Strong, proven skills in customer management, teamwork, negotiations and decision-making
Ability to multi-task and operate in a fast-paced, high-pressure environment
Excellent organisational skills
Excellent internal and external communication and presentation skills
Ability to take initiative and work with minimum supervision
Proficient in the use of Microsoft Office

Job Responsibility

Manage and develop the relationship with the Customer and all stakeholders to enhance chances of success for the programme as well as for future business
Lead and develop an Integrated Project Team (IPT) from programme award through to delivery, facilitating effective decision making to ensure successful realisation of customer requirements
Build and maintain cross functional relationships within TAS, leading to effective collaborative working
Ensuring Customer and Original Equipment Manufacturer (OEM) needs are met by working to a defined Programme Baseline Specification
Facilitate and host in-person milestone meetings with Customers and OEMs
Set up and manage internal and external meetings, virtual and in-person, ensuring critical information is logged and distributed and decisions are made on time to support the programme schedule
Implement effective conflict resolution while managing programme priorities
Manage programme Non-Recurring Cost (NRC) payments upon completion of programme milestones and also Recurring Cost (RC) budgets
Be able to react to emergent issues and risks with a solution-based approach, using the escalation process when needed
Work to internal Key Performance Indicators (KPIs), helping the business meet its strategic goals

What we offer

Competitive salary
Annual bonus (linked to company performance)
33 days annual leave (Increase after 5 years' service)
37.5 hours per week
Flexi time working
£5,000 employee referral bonus
Health cash plan
Contributory Salary Sacrifice Pension Scheme
Holiday Purchase Scheme - Salary Sacrifice
Electric Car Scheme - Salary Sacrifice

Fulltime

Education Programmes Co-ordinator

As the Education Programmes Co-ordinator at Cambridge Spark, you will be a key p...

Location

United Kingdom

Salary:

Not provided

Cambridge Spark

Expiration Date

Until further notice

Requirements

Excellent written and verbal communication skills
Previous experience of in-person and email-based customer service
A high level of attention to detail
Previous project management experience
A flexible and adaptable approach to solving problems - this role will require a high level of independence

Job Responsibility

Managing all queries from external stakeholder teams, responding within fixed SLAs
Attending regular client liaison calls and internal planning meetings, with responsibility for logging and monitoring the progress of all actions
Day-to-day preparation for, and management of, large scale corporate events, to include: Pre-event administration and scheduling
Participant communication and resource sharing
Venue liaison prior to and during events over multiple days

What we offer

Remote first company providing flexibility to work from home
Pension with up to 5% matched contributions
Opportunity to opt into our salary sacrifice scheme
25 days holiday + Flexi bank holidays + 1 day off on your birthday
A day for volunteering
Enhanced Maternity and Paternity Leave
Health & Wellbeing allowance of up to £30 per month
Annual Summer and Xmas events
Company socials including everything from Cambridge College formals, pub nights to team building events
CPD Allowance

Fulltime

Programme Manager

The post holder will be responsible for leading high profile programmes, acting ...

Location

United Kingdom , Banbridge

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Relevant project/programme management or equivalent experience
Strong, proven skills in customer management, teamwork, negotiations and decision-making
Ability to multi-task and operate in a fast-paced, high-pressure environment
Excellent organisational skills
Excellent internal and external communication and presentation skills
Ability to take initiative and work with minimum supervision
Proficient in the use of Microsoft Office

Job Responsibility

Manage and develop the relationship with the Customer and all stakeholders to enhance chances of success for the programme as well as for future business
Lead and develop an Integrated Project Team (IPT) from programme award through to delivery, facilitating effective decision making to ensure successful realisation of customer requirements
Build and maintain cross functional relationships within TAS, leading to effective collaborative working
Ensuring Customer and Original Equipment Manufacturer (OEM) needs are met by working to a defined Programme Baseline Specification
Facilitate and host in-person milestone meetings with Customers and OEMs
Set up and manage internal and external meetings, virtual and in-person, ensuring critical information is logged and distributed and decisions are made on time to support the programme schedule
Implement effective conflict resolution while managing programme priorities
Manage programme Non-Recurring Cost (NRC) payments upon completion of programme milestones and also Recurring Cost (RC) budgets
Be able to react to emergent issues and risks with a solution-based approach, using the escalation process when needed
Work to internal Key Performance Indicators (KPIs), helping the business meet its strategic goals

What we offer

Competitive salary
Annual bonus (linked to company performance)
33 days annual leave (Increase after 5 years' service)
37.5 hours per week
Flexi time working
£5,000 employee referral bonus
Health cash plan
Contributory Salary Sacrifice Pension Scheme
Holiday Purchase Scheme - Salary Sacrifice
Electric Car Scheme - Salary Sacrifice

Fulltime

Programme Manager - Customer Technology

We're looking for an experienced Programme Manager to lead the end-to-end delive...

Location

United Kingdom , London

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Strong programme management experience in large, complex retail environments
Proven ability to manage multiple teams, platforms and third-party suppliers
Excellent stakeholder management across business and technology
Confident with governance, reporting and financial management
Structured, proactive and comfortable operating in ambiguous, fast-moving environments
Demonstrable experience managing budgets effectively (min £5m)

Job Responsibility

Own and manage the integrated programme plan across customer-related technology workstreams
Coordinate delivery across digital, app, instore and customer engagement teams
Manage complex cross-team and cross-portfolio dependencies
Drive strong delivery discipline, including milestones, RAID and critical path management
Act as the main escalation point for risks and issues
Produce clear programme reporting for senior stakeholders
Own budget forecasting and tracking, working closely with Finance and Procurement

Programme Manager

The Programme Manager will be responsible for the successful delivery of a signi...

Location

India , Mumbai

Salary:

Not provided

NEC Software Solutions

Expiration Date

Until further notice

Requirements

Masters in business administration or IT related equivalent, or similar qualification or experience
At least 10 years’ experience in a complex IT service delivery environment
Some experience of working in collaborative consortia
IT related Professional qualification
Experience of building relationships at senior executive or board level, preferably in consortia with low levels of cohesion and central control
Experience of delivering to demanding P&L targets and driving profit growth in complex programmes
Experience of providing leadership to multidisciplinary virtual teams in complex programme management situations
Experience of relationship building with a wide range of key stakeholders internally with a distributed business
Experience of the management of major incidents to successful conclusions
Experience of utilising Programme Management methodologies, tools and techniques to optimise the success of complex programmes

Job Responsibility

Manage the programme, including resource allocation, prioritisation, and scheduling. Ensure that the programme is delivered on time, within budget, and meet quality standards
Ensure the Programme aligns with NEC Programme Management processes and standards. Take the lead on NEC internal Boards including Major Programme Review Boards with Senior NEC Stakeholders and represent NEC on Customer Boards as the Senior Delivery Owner for the Programme
Build and maintain strong relationships with internal stakeholders, including product managers, development teams, and executives. Collaborate with stakeholders to define programme goals, requirements, and success criteria
Manage customer expectations, address concerns, and ensure a prominent level of customer satisfaction throughout the product delivery lifecycle
Collaborate with the sales and business development teams to assess and estimate the resources, time, and effort required to deliver new opportunities. Provide insights and expertise to ensure accurate and competitive pricing, considering factors such as project scope, deliverables, and complexity
Identify and assess potential risks and issues related to programme delivery. Develop risk mitigation strategies and contingency plans. Proactively manage and resolve issues to minimise impact on programme timelines and deliverables
Lead and manage any project managers working on the programme. Provide guidance, mentorship, and support to the team members, fostering their growth and productivity
The role holder is expected to fully embrace NEC Values and demonstrate high performance leadership behaviours
Plan the Programme budget and integrate this into the strategic planning process
Maintain the forecast for programme revenue, COS, COD, Billing and Cash Collection in accordance with the NEC processes, seeking to meet or exceed the budget / forecast commitments

Fulltime

Select Country

Customer Programme Manager

Job Description

Job Responsibility

Requirements

Looking for more opportunities?