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Teradyne Logo Teradyne · IT - Software Development

Customer Production Support Engineer

Taiwan, Jubei City Employment contract · Job Posted June 02, 2026
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Job Description

We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time! Our portfolio of automation solutions help manufacturers to develop and deliver products quickly, efficiently and cost-effectively. Together, Teradyne companies deliver manufacturing automation across industries and applications around the world! We attract, develop, and retain a high-performance workforce, comprised of people with diverse backgrounds and a shared drive for excellence. We strive to foster a positive and inclusive work environment that helps employees, and communities, thrive.

Job Responsibility

  • Perform system installation, Project Management, calibration, retrofit, training and troubleshooting
  • Escalates customer production problem and take ownership of problem until it is resolved
  • Develop relationship with customer
  • Work with the customer actively on issue prevention
  • Creates and implements support plan for customer in conjunction with cross functional groups and customer maintenance teams with objectives of reducing equipment downtime and maintenance cost
  • Execute with the various support teams within Teradyne to deliver on Teradyne commitment to customer
  • Play an active role in transferring the needed application knowledge from the specifier team into the customer production support team during the release phase
  • Provides technical expertise and value to customers (Hardware and software)and manage internal/external resources, application/production issues activities
  • More senior levels may provide recommendations/inputs into the next generation product development.

Requirements

  • Degree in electronics engineering or related field
  • Experience in working with customer in the semi test area
  • Has a good working attitude and willingness to work
  • Can work under higher pressure & deal with constant requirement changes
  • Have testing or ATE experience will be a plus
  • Fluent in English is a plus
  • Having experience in handler/prober H/W docking integration will be a plus
  • Understanding of Silicon photonics, CPO(Co-Packaged Optics) and PIC measurement or testing is preferred.

Nice to have

  • Have testing or ATE experience
  • Fluent in English
  • Having experience in handler/prober H/W docking integration
  • Understanding of Silicon photonics, CPO(Co-Packaged Optics) and PIC measurement or testing.

What we offer

  • Medical claims
  • Group insurance
  • Retirement plans
  • Paid vacation & holidays
  • Tuition assistance programs.
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