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Customer Portfolio Manager (CPM)

United States, Minot Employment contract 119600.00 - 199400.00 USD / Year · Job Posted June 14, 2026
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Job Responsibility

  • Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area
  • Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer
  • Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area
  • Requires specialized knowledge within the function
  • Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation
  • Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services
  • Stays informed of industry trends that may inform work
  • Uses high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering
  • Has ability to assess quality of information given and ask pertinent questions to stakeholders
  • Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations
  • Uses multiple internal and some external sources outside of own function to help arrive at a decision
  • May lead functional teams or projects with minimal resource requirements, risk, and/or complexity
  • Communicates difficult concepts and may influence others' options on particular topics
  • May guide others to consider a different point of view

Requirements

  • Bachelor's Degree from an accredited University (OR an Associates degree from a college or 7 years of experience in a power generation industry)
  • Minimum of 5 years of Technical Field with Heavy Duty Gas Turbine/and or Steam Power experience
  • Ability to work up to 25% of the time at the site

Nice to have

  • Master's degree from an accredited university or college
  • Strong interpersonal and leadership skills
  • Demonstrated ability to analyze and resolve problems
  • Demonstrated ability to lead programs / projects
  • Ability to document, plan, market, and execute programs

What we offer

  • medical insurance
  • dental insurance
  • vision insurance
  • prescription drug coverage
  • Health Coach from GE Vernova
  • Employee Assistance Program
  • retirement benefits (GE Vernova Retirement Savings Plan)
  • 401(k) savings opportunity with company matching contributions and company retirement contributions
  • access to Fidelity resources and financial planning consultants
  • tuition assistance
  • adoption assistance
  • paid parental leave
  • disability benefits
  • life insurance
  • 12 paid holidays
  • permissive time off
  • Health Reimbursement Account
  • Short-Term Disability
  • Long-Term Disability
  • FSA
  • FSA With Employer Contribution
  • HSA
  • HSA With Employer Contribution
  • Fitness Subsidies
  • On-Site Gym
  • Mental Health Benefits
  • Adoption Assistance Program
  • Family Support Resources
  • Birth Parent or Maternity Leave
  • Adoption Leave
  • Flexible Work Hours
  • Remote Work Opportunities
  • Hybrid Work Opportunities
  • Commuter Benefits Program
  • Casual Dress
  • On-Site Cafeteria
  • Holiday Events
  • Unlimited Paid Time Off
  • Personal/Sick Days
  • Summer Fridays
  • 401(K)
  • Stock Purchase Program
  • Performance Bonus
  • Relocation Assistance
  • Financial Counseling
  • Profit Sharing
  • 401(K) With Company Matching
  • Tuition Reimbursement
  • Access to Online Courses
  • Lunch and Learns
  • Leadership Training Program
  • Internship Program
  • Associate or Rotational Training Program
  • Diversity, Equity, and Inclusion Program
  • Employee Resource Groups (ERG)
  • Unconscious Bias Training

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