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Are you looking for an exciting and challenging role in a progressive Housing Association? Trust has a new and exciting opportunity for a full-time, Customer Partner (Landlord). This is a Housing Officer experienced role based at our Edinburgh office but on a hybrid basis of home/office working. You will be supporting our customers who are located in Edinburgh, Fife and the Scottish Borders, so travel will be required.
Job Responsibility:
Delivering an exceptional front line housing management service
Being a familiar face within the neighbourhoods
Making the right decision at the right time
Ensuring seamless service delivery
Supporting customers located in Edinburgh, Fife and the Scottish Borders
Travel will be required
Requirements:
Housing Officer experience
Good working knowledge of the housing sector
Experience of arrears management, void and allocations, estate management and anti-social behaviour
Excellent written and verbal communication skills
Excellent computer literacy skills with experience of Microsoft Office applications
Must reside in the UK and already have the right to work documents
Must already hold the legal right to work in the UK
What we offer:
Car Allowance of £509 per month
Access to paid training & continued personal development
A choice of pension scheme with employer contributions