Customer Outreach Specialist Job at Baxter (Houston)

Customer Outreach Specialist

Customer Outreach Specialists will be responsible for providing customer service...

Location

United States , Houston

Salary:

17.70 USD / Hour

Baxter

Expiration Date

Until further notice

Requirements

High School diploma or equivalent, with 2+ years of customer service or call center experience
Excellent verbal and written communication, customer service skills, and professional phone etiquette
Strong multitasking, organization, and computer skills, including proficiency in MS Office (Excel & Outlook)
Demonstrated patience, professionalism, and ability to work effectively with customers
Ability to be on-site during scheduled work hours and sit for extended periods while viewing computer screens
Ability to lift 30–40 lbs as required
Applicants must be authorized to work for any employer in the U.S.

Job Responsibility

Managing inbound and outbound phone calls, e-mails, and text-messages with customer accounts, patients, and other stakeholders
Perform investigation into patient and customer contacts to successfully perform outbound calling operations
Verify and document all patient and customer identities per HIPAA and other Federal regulations
Perform tasks to support the completion, return, and upload of CAM studies, including managing outbound call queues, managing Customer Outreach email communication, and the upload or resolution for different CAM studies
Assist patients and customers with shipping and product logistics and setup/application of their CAM device
Provide patient instruction and guidance regarding medical device usage and interaction with Emergency services
Upload patient data, including the handling of heart monitors, as required

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP) with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave

Fulltime

Customer Outreach Specialist

Customer Outreach Specialists will be responsible for providing customer service...

Location

United States , Houston

Salary:

17.50 USD / Hour

Baxter

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
2+ years experience in Customer Service, Call Center, or related function
Excellent multitasking and organization skills
Excellent verbal and written communication skills
Excellent customer service skills
Excellent computer skills including proficiency in MS Office suite, including MS Excel and MS Outlook
Patience, professionalism, and excellent phone etiquette
Expected to be available on-site during scheduled work hours
Ability to list 30-40 lbs
Ability to sit for extended periods of time

Job Responsibility

Managing inbound and outbound phone calls, e-mails, and text-messages with customer accounts, patients, and other stakeholders
Perform investigation into patient and customer contacts to successfully perform outbound calling operations
Verify and document all patient and customer identities per HIPAA and other Federal regulations
Perform tasks to support the completion, return, and upload of CAM studies. Including, but not limited to, managing outbound call queues, managing Customer Outreach email communication, and the upload or resolution for different CAM studies
Assist patients and customers with shipping and product logistics and setup/application of their CAM device
Provide patient instruction and guidance regarding medical device usage and interaction with Emergency services (i.e. notifying patients with proper Emergency Service contact protocol)
Upload patient data, including the handling of heart monitors, as required

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP) with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave

Fulltime

Customer Outreach Specialist

Customer Outreach Specialists will be responsible for providing customer service...

Location

United States , Houston

Salary:

17.50 USD / Hour

Baxter

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
2+ years experience in Customer Service, Call Center, or related function
Excellent multitasking and organization skills
Excellent verbal and written communication skills
Excellent customer service skills
Excellent computer skills including proficiency in MS Office suite, including MS Excel and MS Outlook
Patience, professionalism, and excellent phone etiquette
Expected to be available on-site during scheduled work hours
Ability to list 30-40 lbs
Ability to sit for extended periods of time

Job Responsibility

Managing inbound and outbound phone calls, e-mails, and text-messages with customer accounts, patients, and other stakeholders
Perform investigation into patient and customer contacts to successfully perform outbound calling operations
Verify and document all patient and customer identities per HIPAA and other Federal regulations
Demonstrate a high level of empathy and skill in all interactions with patients, customers, and internal partners
Perform tasks to support the completion, return, and upload of CAM studies
Assist patients and customers with shipping and product logistics
Assist patients with the setup and application of their CAM device
Provide patient instruction and guidance regarding medical device usage and interaction with Emergency services
Assist customers with CAM issue investigation and resolution
Assist in operations under all branches of Customer Outreach, as required

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP) with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave

Fulltime

Network Specialist- Customer Outreach

BlueWater Federal is seeking a Network Specialist- Customer Outreach to support ...

Location

United States , Columbus

Salary:

Not provided

BlueWater Federal Solutions

Expiration Date

Until further notice

Requirements

Associate's degree is preferred
2+ years of IT experience, preferably within telecom provisioning
Must have an active Secret clearance or the ability to obtain one
US Citizenship required
May require mandatory schedule change based on operational requirements, resulting in a swing shift/second shift schedule (Example: 3:00 p.m. - 11:00 p.m.)

Job Responsibility

Initial customer interactions and follow through of service orders
Enter the service request details into DISA Storefront (DSF) to initiate a telecommunications service request
Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry
Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear

Network Specialist-Customer Outreach

BlueWater Federal is seeking a Network Specialist- Customer Outreach to support ...

Location

United States , Columbus, Ohio

Salary:

Not provided

BlueWater Federal Solutions

Expiration Date

Until further notice

Requirements

Must have an active Secret clearance or the ability to obtain one
US Citizenship required
2+ years military experience in communications or a related technical field
or 2+ years in an accredited technical training program plus 1 year of relevant communications experience
or 2+ years professional experience in communications or a related technical discipline is required
Must be able to work the swing shift(2pm-10pm)

Job Responsibility

Enter the service request details into DISA Storefront (DSF) to initiate a telecommunication request
Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry
Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear

Fundraising Specialist (Global Donor Outreach Specialist)

FOUR PAWS is the global animal welfare organisation for animals under direct hum...

Location

Austria , Vienna

Salary:

47000.00 - 52000.00 EUR / Year

FOUR PAWS International

Expiration Date

Until further notice

Requirements

Experience in individual giving fundraising, or several years of customer-related marketing
Fluency in English
Experience in developing fundraising or customer-focused marketing content
Excellent reporting and analytical skills
Passion for animal welfare and FOUR PAWS' vision and mission

Job Responsibility

Supporting the development of new fundraising channels, testing and implementing innovative approaches to grow income globally
Supporting the development of a global individual giving supporter framework, working with countries to test and implement new fundraising propositions and audiences
Supporting organisation-wide initiatives to explore and test market opportunities

What we offer

Flexible working times with the option of partial remote work
A dog-friendly workplace
Workplace health and wellbeing initiatives
Wiener Linien annual ticket (or partial contribution to Klima Ticket) and pension fund after probationary period
PAWSdays: extra days off at the end of the year on top of your 25 days of annual leave
Birthday leave: extra day off to use around your birthday

Fulltime

Compliance, Customer Specialist

We are looking for a Compliance, Customer Specialist to support customer interac...

Location

United States , Fresno

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in customer service, call center operations, compliance support, or a related administrative role
Ability to work at a computer for extended periods during a standard five-day workweek
Experience handling inbound and outbound customer communications by phone and email in a fast-paced environment
Working knowledge of Microsoft Office Suite and the ability to navigate multiple browser-based systems efficiently
Strong written and verbal communication skills with the ability to explain account or tax-related information clearly
Solid attention to detail and the ability to compare records, identify inconsistencies, and perform basic calculations accurately
Demonstrated analytical thinking, problem-solving ability, and sound customer service judgment
Comfort addressing account follow-up, document processing, and customer concerns related to connectivity or access issues

Job Responsibility

Manage a high volume of incoming calls, outbound calls, and electronic correspondence while providing prompt and timely customer support
Review municipal code information to assess tax obligations and assist customers with questions related to assigned jurisdictions
Process applications, statements, and supporting records with accuracy, ensuring account details are complete and up to date
Calculate charges and prepare business tax invoices while identifying discrepancies that may affect billing accuracy
Follow up on overdue accounts, support collection efforts, and gather missing account information through outbound outreach
Maintain customer accounts, organize payment-related records, and assist with preparing city payment batches for processing
Monitor call center activity and deliver taxpayer assistance with a service-oriented and compliant approach
Use available data to identify potentially non-compliant businesses and issue appropriate notifications or correspondence
Perform general administrative support such as filing, scanning, document handling, and preparing outbound mail or courier packages
Adhere to company policies, regulatory expectations, and quality standards in all customer and account management activities

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Consumer Outreach Specialist

The Consumer Outreach Specialist conducts outreach to both current and potential...

Location

United States , Flagstaff

Salary:

Not provided

Blue Cross Blue Shield of Arizona

Expiration Date

Until further notice

Requirements

1 year of experience in outreach, marketing and/or community relations (Level 1)
5 years of experience in outreach, marketing and/or health plan (Level 2)
High School Diploma or GED in general field of study
Valid Arizona Driver License, with an acceptable driving record
Computer experience necessary
Ability to organize multitask and prioritize work
Proficient computer skills, Microsoft Office Suite, Word, PowerPoint, Outlook and Excel
Ability to move fast and/or changing environment and with varying tasks, responsibilities or people
Effective time management and organizational skills
Effective interpersonal and communication skills, including presentation skills

Job Responsibility

Attend sponsored events
Schedule meetings with and deliver presentations to community partners to share information and maintain a community presence for Medicaid Business Segment and BCBSAZ programs
Build relationships with potential referral sources
Directly engage the community on behalf of Medicaid Business Segment and BCBSAZ programs
Assist in developing strategies and reports for member retention and new membership
Inform management of appropriate strategies to maintain/increase membership
Assist in coordinating sponsored events
Consults with Medicaid Business Segment and BCBSAZ departments, community service organizations health care providers and other institutions for optimal utilization of health education services and community outreach event and program opportunities
Travel within the State of Arizona as requested to perform job responsibilities
Identify potential outreach opportunities to inform potential members of Medicaid Business Segment and BCBSAZ benefits and covered services for Medicaid and Medicare

Fulltime

Select Country

Customer Outreach Specialist

Job Responsibility

Requirements

Nice to have

What we offer

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