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Customer Order Specialist

Australia, Melbourne · Job Posted June 17, 2026
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Job Description

Our client, the world leader in lighting, is currently looking to find a detail oriented and proactive Customer Order Specialist for their Port Melbourne office. If you are looking for a stable, high energy temporary role with a team that truly supports one another, this is the perfect opportunity. The hiring manager is fantastic, the vibe is welcoming, and the team culture is second to none.

Job Responsibility

  • Order Management: Accept, validate, and accurately process customer orders
  • Complex Projects: Manage manual order creation for large scale projects, including milestone deliveries and billing schedules
  • Project Coordination: Tracking project orders and coordinating between suppliers, internal teams, and customers to ensure deadlines are met
  • Inventory & Logistics: Check product availability, prepare delivery proposals, suggest alternatives for out of stock items, and resolve discrepancies
  • Data & Reporting: Manage customer master data and generate monthly reports on orders, deliveries, sales, and stock levels

Requirements

  • SAP PR4 Knowledge: Experience or strong knowledge of PR4 is essential, as the team will be transitioning to this system in early May
  • Salesforce: Experience with Salesforce is highly regarded
  • Proven background in order processing, sales support, or logistics administration
  • A sharp eye for detail and the ability to escalate deviations or resolve order issues independently
  • A professional attitude with the ability to manage various stakeholders
  • A focus on continuous improvement to help streamline ordering and delivery processes

What we offer

  • Flexibility: Choose your shift! Work 8am–4pm or 9am–5pm Monday to Friday
  • Commute: Stress-free travel with free onsite parking in Port Melbourne
  • Duration: 2 to 4 months minimum (possible ongoing), starting ASAP
  • Process: Virtual interviews for a quick turnaround

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