Customer Order Management Specialist Job at Randstad (Peterborough)

Customer Order and Delivery Specialist

For our client – worldwide leader in innovative IT and networking technologies –...

Location

Poland

Salary:

Not provided

Flint International

Expiration Date

Until further notice

Requirements

Excellent oral and written communication skills in German
Ability to lead problem solving activity
Ability to manage stress without it negatively effecting work quality or professional demeanor
Knowledge of Microsoft Office tools, especially Excel
Ability to coordinate and prioritize multiple tasks successfully in a fast-paced environment
Knowledge of, or the ability to learn, all order related software and system tools
Excellent work attendance records and habits
Fluent German language skills
Ability to think creatively and adapt well to change
Excellent organization skills and a high level of comfort handling details

Job Responsibility

Execute the defined order process and conduct effective interaction with Sales teams, while maintaining compliance with corporate policy
Generate customer invoices for assigned accounts in an accurate and timely manner
Recognize the requirements for any special invoicing provisions in the customer contract and react accordingly
Review customer order documentation for order acceptance
ensure appropriate documentation is received and complies with corporate order and revenue policies
Assist in the resolution of relevant outstanding accounts receivable and collection issues
Read and analyze various customer contract provisions that impact the order process and invoicing requirements
Ensure purchase order is accurately reflected in system
Learn and operate the various software and systems used to process all customer orders (WOT, ERP, CFS, Invoice Engine, Subscription and Maintenance Entitlement files, SOM, and all others)
Create and maintain customer order jackets containing all required documentation

Fulltime

Order Management & Billing Specialist

For our client – a worldwide leader in innovative IT and networking technologies...

Location

Czechia , Prague

Salary:

Not provided

Flint International

Expiration Date

Until further notice

Requirements

Excellent oral and written communication skills in Spanish
Ability to lead problem solving activity
The ability to manage stress without it negatively effecting work quality or professional demeanor
Knowledge of Microsoft Office tools, especially Excel
Ability to coordinate and prioritize multiple tasks successfully in a fast-paced environment
Knowledge of, or the ability to learn, all order related software and system tools
Excellent work attendance records and habits
Fluent German language skills
Ability to think creatively and adapt well to change
Excellent organization skills and a high level of comfort handling details

Job Responsibility

Execute the defined order process and conduct effective interaction with Sales teams, while maintaining compliance with corporate policy
Generate customer invoices for assigned accounts in an accurate and timely manner
Recognize the requirements for any special invoicing provisions in the customer contract and react accordingly
Review customer order documentation for order acceptance
ensure appropriate documentation is received and complies with corporate order and revenue policies
Assist in the resolution of relevant outstanding accounts receivable and collection issues
Read and analyze various customer contract provisions that impact the order process and invoicing requirements
Ensure purchase order is accurately reflected in system
Learn and operate the various software and systems used to process all customer orders (WOT, ERP, CFS, Invoice Engine, Subscription and Maintenance Entitlement files, SOM, and all others)
Create and maintain customer order jackets containing all required documentation

Customer Support & Order Specialist

Are you a detail-oriented team player looking for an opportunity in a customer-f...

Location

Netherlands , Amsterdam

Salary:

Not provided

Octagon Professionals

Expiration Date

Until further notice

Requirements

Around 1 year of experience in an admin, customer service, or logistics role
Good knowledge of Microsoft Word and Excel (experience with Exact Online is a plus)
Strong eye for detail and accuracy
A proactive attitude and a team player mindset
Excellent English skills

Job Responsibility

Handle incoming customer orders via email (and sometimes phone)
Enter and update order details in the ERP system (Exact Online)
Coordinate with suppliers and logistics partners on delivery updates
Review purchase orders and invoices to make sure everything matches
Keep an eye on stock levels and communicate with the team to prevent shortages
Prepare and check shipping and customs documents
Support the General Manager and team with administrative tasks

What we offer

25 vacation days, based on full-time employment
Pension
Professional training
Hybrid work arrangement

Fulltime

Order Management Manager

As the Order Management Manager, you'll own the real-time performance of Babylis...

Location

United States

Salary:

120350.00 - 144420.00 USD / Year

Babylist

Expiration Date

Until further notice

Requirements

5+ years in order management, fulfillment operations, or supply chain in e-commerce, retail, or logistics environments with experience managing order flow across multiple fulfillment channels (in-house, 3PL, dropship)
2+ years managing exempt-level individual contributors in operational roles, including coaching through performance challenges, setting clear expectations, and developing team capabilities
Experienced working daily in order management systems (OMS) and warehouse management systems (WMS), including troubleshooting order exceptions, managing backlog queues, and understanding system integrations between platforms
Data-driven operator comfortable building and tracking KPIs including backlog aging, order processing time, fulfillment error rates, delivery SLA performance, and customer-facing metrics like reshipment rates
Skilled at managing multi-node fulfillment models where orders route to different facilities or partners based on inventory location, shipping speed, or cost optimization
Strong cross-functional collaborator who partners effectively with Customer Service to resolve order issues, with Supply Chain to optimize inventory allocation, and with 3PL/vendor partners to drive performance improvements
Experienced building and maintaining SOPs that scale—you've created documentation and workflows that new team members can follow and that hold up during high-volume periods
Comfortable operating in ambiguity where you build processes from scratch, make decisions with incomplete information, and iterate based on what's working
Calm under pressure during peak periods, system outages, or vendor performance issues—you can triage quickly, communicate clearly, and keep your team focused on solutions
Proactive problem solver who spots patterns in order exceptions, identifies root causes, and drives fixes rather than just managing symptoms

Job Responsibility

Lead and develop a team of operations specialists responsible for monitoring real-time order performance across Babylist's fulfillment network (internal FC, 3PLs, dropship vendors)
Own operational KPIs including backlog aging, order processing speed, fulfillment error rates, delivery SLA performance, and reshipment root cause metrics
Monitor order backlogs daily across all fulfillment nodes, identify bottlenecks in real-time, and escalate proactively to internal teams and external partners to drive resolution
Partner closely with Customer Service to analyze order issue patterns, identify systemic problems, and implement process or system fixes that prevent recurring issues
Build and maintain scalable SOPs for order exception handling, backlog management, vendor performance tracking, and escalation protocols that support current volume and future growth
Expand operational scope to include returns processing workflows, post-fulfillment order monitoring, and reshipment analysis to reduce customer friction and operational cost
Work cross-functionally with Supply Chain Strategy and Fulfillment teams to optimize order routing logic, improve inventory allocation, and enhance system integrations between OMS, WMS, and vendor platforms
Manage relationships with 3PL and dropship partners, conducting regular performance reviews, setting clear SLA expectations, and driving continuous improvement in service delivery
Develop your team through clear coaching, performance feedback, and growth opportunities—building capability in data analysis, problem-solving, and operational ownership
Champion We Love Our Users in every operational decision, ensuring that speed, accuracy, and care are balanced in how orders are processed and delivered

What we offer

Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Competitive salary with equity and bonus opportunities

Fulltime

Customer Service Specialist

Join our team as a Customer Service Specialist providing vital support to custom...

Location

United Kingdom , Staines-upon-Thames

Salary:

28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in customer order management and processing
Strong understanding of customer service excellence
Proficient in Microsoft applications with great numerical accuracy
Articulate communicator with excellent attention to detail
Ability to prioritise and manage multiple tasks effectively
Team player who can also work independently
Positive and enthusiastic attitude
Flexibility in adapting to changing priorities
Calm under pressure to manage stressful situations
Friendly, approachable, and supportive to team members

Job Responsibility

Manage all sales order processing from receipt through to invoicing
Provide timely updates to customers regarding order status
Collaborate with colleagues on technical queries and customer delivery expectations
Create bespoke documents, manuals, and data sheets for customers
Handle inquiries through various communication channels (phone, email, Zoom, Teams)
Assist with stock takes and resolve discrepancies
Support finance teams with account creation, invoice queries, and annual audits
Maintain and monitor customer mailboxes and portals

What we offer

Opportunity to grow and thrive in a supportive environment
Inclusive workplace that values diversity and provides reasonable adjustments

Fulltime

Customer Service Specialist

Our client is seeking a Customer Service Specialist who will take full ownership...

Location

United Kingdom , Staines

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service or order management, ideally in a technical or manufacturing environment
Strong working knowledge of JD Edwards (JDE) or similar ERP systems
Excellent communication skills-both written and verbal
A proactive, customer-first mindset with a passion for delivering outstanding service
Strong attention to detail and ability to manage multiple priorities
Comfortable working independently and as part of a collaborative team

Job Responsibility

Act as the dedicated customer service representative for your assigned customers, providing tailored support and regular updates
Manage the full order lifecycle: from order entry and inventory coordination to shipping, invoicing, and post-delivery follow-up
Use JD Edwards to process and track orders, ensuring accuracy and timely updates
Collaborate with Regional Sales Managers and internal teams to resolve order, shipping, and invoicing queries
Communicate proactively with customers regarding order status, delivery timelines, and documentation
Coordinate with technical teams and vendors to ensure customer expectations are met
Provide customers with required documentation such as certificates, manuals, and datasheets
Support stock takes and investigate discrepancies
Assist the finance team with invoice and audit queries
Maintain and update customer portals with relevant delivery and order information

Fulltime

Customer Service Specialist

Office Angels are seeking a temporary Customer Service Specialist to work for on...

Location

United Kingdom , London

Salary:

16.40 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Experience: Ideally, 1 year in a fast-paced order fulfilment environment
Communication Skills: Fluent in English, both spoken and written, with excellent interpersonal skills
Detail-Oriented: An eye for detail and data accuracy, along with strong problem-solving abilities
Tech Savvy: Proficient in Google Workspace and Microsoft Office Suite, with a willingness to learn SAP and Salesforce
Adaptability: Flexible and resilient with superb time management skills
Team Spirit: A positive attitude and a collaborative approach to overcoming challenges

Job Responsibility

Lead Customer Service: Respond to customer requests and manage complaints while building strong relationships with customers and internal teams
Efficient Order Management: Process and manage orders through SAP, ensuring timely delivery and accuracy
Support the Sales Team: Provide essential information on customers, discounts, and stock situations to aid sales efforts
Collaborate with Logistics: Work alongside logistics providers and internal teams to ensure seamless order delivery and effective credit control
Customer Setup: Manage new customer onboarding in Salesforce and collaborate with the master data team in SAP
Assist in Product Allocation: Help manage customer product distribution and participate in projects aimed at enhancing service quality

What we offer

Competitive pay plus holiday pay reflecting individual and company performance
A supportive and inclusive culture that values diversity
Opportunities for personal and professional growth
Premium employee benefits that cater to our diverse workforce

Fulltime

Customer Service Specialist

Office Angels are seeking a temporary Customer Service Specialist to work for on...

Location

United Kingdom , London

Salary:

16.40 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

1 year in a fast-paced order fulfilment environment
Fluent in English, both spoken and written, with excellent interpersonal skills
An eye for detail and data accuracy, along with strong problem-solving abilities
Proficient in Google Workspace and Microsoft Office Suite, with a willingness to learn SAP and Salesforce
Flexible and resilient with superb time management skills
A positive attitude and a collaborative approach to overcoming challenges

Job Responsibility

Respond to customer requests and manage complaints while building strong relationships with customers and internal teams
Process and manage orders through SAP, ensuring timely delivery and accuracy
Provide essential information on customers, discounts, and stock situations to aid sales efforts
Work alongside logistics providers and internal teams to ensure seamless order delivery and effective credit control
Manage new customer onboarding in Salesforce and collaborate with the master data team in SAP
Help manage customer product distribution and participate in projects aimed at enhancing service quality

What we offer

Competitive pay plus holiday pay reflecting individual and company performance
A supportive and inclusive culture that values diversity
Opportunities for personal and professional growth
Premium employee benefits that cater to our diverse workforce

Fulltime

Customer Order Management Specialist

Randstad

Location:
United Kingdom , Peterborough

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 11, 2026

Expiration:
March 26, 2026

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Customer Order Management Specialist

Randstad

Location:United Kingdom , Peterborough

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 11, 2026

Expiration:March 26, 2026

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Location:
United Kingdom , Peterborough

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
March 11, 2026

Expiration:
March 26, 2026