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Customer Order Management Administrator

https://www.randstad.com Logo

Randstad

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Location:
United Kingdom , Peterborough

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Category:
-

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Contract Type:
Not provided

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Salary:

13.49 GBP / Hour
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Job Description:

We are seeking a detail-oriented Customer Order Management (COM) Administrator to join our team in Peterborough. This is a vital support role focused on the 'behind-the-scenes' mechanics of our order lifecycle. You will provide the administrative backbone for the COM team, ensuring that orders move seamlessly from entry to export.

Job Responsibility:

  • Order Processing: Accurately entering customer orders and manually allocating parts within our management system
  • Documentation: Compiling and distributing essential export and shipping documents
  • Data Integrity: Performing 'data cleansing' and maintenance (pricing, customer details, order holds) to keep our systems running efficiently
  • Reporting: Preparing and distributing standard internal reports to keep the team informed
  • Support: Providing general administrative aid, including filing, scanning, and credit/debit administration

Requirements:

  • Experience: Ideally, you have worked in order management, but we welcome applicants with transferable administrative skills
  • Tech Savvy: Strong proficiency in MS Office is a must
  • Mindset: You are comfortable with repetitive tasks that require high levels of concentration
  • Communication: You can identify escalations and process improvements and communicate them clearly to your supervisor

Additional Information:

Job Posted:
May 11, 2026

Expiration:
May 22, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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