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Randstad · IT - Administration

Customer Order Management Administrator

United Kingdom, Peterborough 13.49 GBP / Hour · Job Posted May 29, 2026

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Job Description

We are seeking a detail-oriented Customer Order Management (COM) Administrator to join our team in Peterborough. This is a vital support role focused on the 'behind-the-scenes' mechanics of our order lifecycle. You will provide the administrative backbone for the COM team, ensuring that orders move seamlessly from entry to export. Work Pattern: Hybrid: 3 days per week onsite (one specific day must be spent with the full team). Flexibility: Occasional attendance for workshops, audits, or meetings as required.

Job Responsibility

Order Processing: Accurately entering customer orders and manually allocating parts within our management system
Documentation: Compiling and distributing essential export and shipping documents
Data Integrity: Performing 'data cleansing' and maintenance (pricing, customer details, order holds) to keep our systems running efficiently
Reporting: Preparing and distributing standard internal reports to keep the team informed
Support: Providing general administrative aid, including filing, scanning, and credit/debit administration.

Requirements

Experience: Ideally, you have worked in order management, but we welcome applicants with transferable administrative skills
Tech Savvy: Strong proficiency in MS Office is a must
Mindset: You are comfortable with repetitive tasks that require high levels of concentration
Communication: You can identify escalations and process improvements and communicate them clearly to your supervisor.

Randstad - All Job Offers

13.49 GBP / Hour · Peterborough

Customer Order Management Administrator

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