Customer & Operations Support Coordinator

As a Customer & Operations Support Coordinator, you are the first point of contact for clients and partners and the linking pin between Sales, Quality and Operations. You handle day-to-day inquiries, coordinate shipments, resolve issues, and monitor service performance, while safeguarding quality and compliance. You also help shape and improve the internal client service infrastructure and contribute to IT/CRM projects that strengthen support processes. This is a client-centric, operational role where you ensure smooth communication, accurate execution, and a consistently high service level.