Customer & Operations Representative Job at avis budget group (Brisbane Airport)

Customer & Operations Representative

Start Your Career Journey in Rockhampton with Avis Budget Group! Dreaming of a r...

Location

Australia , Rockhampton

Salary:

33.38 AUD / Hour

avis budget group

Expiration Date

Until further notice

Requirements

A full and valid Australian driver’s licence
Availability to work a rotating roster (including weekends, evenings, and public holidays)
Experience in customer service, retail, hospitality, or sales is a plus
Ability to work in a fast-paced environment while delivering exceptional service
Comfortable using computer systems to manage bookings and rental information
Strong attention to detail and ability to follow procedures

Job Responsibility

Establishing customer car rental needs by actively listening
Review in detail ABG’s various add on’s and services as to determine what may best suit the customer
Communicate rental procedures and guidelines effectively
Complete rental bookings in a timely, efficient and accurate manner
Answering customer questions and inquiries
Prepare the interior and exterior of our vehicles which includes
cleaning, washing, and vacuuming
Refuelling gas tanks, checking fluid levels and tire conditions along with pressure and tread depth
Assess vehicle for any potential new damages and report it as per ABG’s vehicle damage procedure

What we offer

$33.38ph + loadings + performance bonuses
Wellbeing program including life insurance, discounted health cover & superannuation options
Access to discounts on retail, fitness, cinema, and more
Global Employee discounts on car rentals across Avis Budget Group
24/7 Mental Health Support via Employee Assistance Program (EAP)
Comprehensive training to help you succeed and grow

Parttime

Customer & Operations Representative

Start Your Career Journey in Mount Isa with Avis Budget Group! Dreaming of a rol...

Location

Australia , Mt Isa

Salary:

46.73 AUD / Hour

avis budget group

Expiration Date

Until further notice

Requirements

A full and valid Australian driver’s licence
Availability to work a rotating roster (including weekends, evenings, and public holidays)
Experience in customer service, retail, hospitality, or sales is a plus
Ability to work in a fast-paced environment while delivering exceptional service
Comfortable using computer systems to manage bookings and rental information
Strong attention to detail and ability to follow procedures

Job Responsibility

Establishing customer car rental needs by actively listening
Review in detail ABG’s various add on’s and services as to determine what may best suit the customer
Communicate rental procedures and guidelines effectively
Complete rental bookings in a timely, efficient and accurate manner
Answering customer questions and inquiries
Prepare the interior and exterior of our vehicles which includes
cleaning, washing, and vacuuming
Refuelling gas tanks, checking fluid levels and tire conditions along with pressure and tread depth
Assess vehicle for any potential new damages and report it as per ABG’s vehicle damage procedure

What we offer

Wellbeing program including life insurance, discounted health cover & superannuation options
Access to discounts on retail, fitness, cinema, and more
Global Employee discounts on car rentals across Avis Budget Group
24/7 Mental Health Support via Employee Assistance Program (EAP)
Comprehensive training to help you succeed and grow

Parttime

Customer & Operations Representative

Best of both world where you are not just sitting behind a desk all day! Based a...

Location

New Zealand , Nelson

Salary:

25.11 NZD / Hour

avis budget group

Expiration Date

Until further notice

Requirements

Full, clean, valid class 1 driver’s licence is essential for this role
Previous experience within retail, hospitality, customer service or similar roles
Ability to work in a fast-paced environment while delivery exceptional customer service
Comfortable learning and using various computer systems to accurately input rental information (training will be provided)
Ability to follow procedures and adhere to company guidelines and standards

Job Responsibility

Interacting with customers, marketing products and services, completing rental transactions, contracts, and bookings
Inspecting vehicles for damages and maintenance issues
Driving and parking cars
Cleaning vehicles (interior and exterior) in the wash bay so they are ready for customers

What we offer

Uniform and parking provided
Wellbeing programme incl. life insurance, discounted health insurance and superannuation options
Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands
Full training provided to help you achieve your goals & reach your potential
Sales incentive scheme

Parttime

Customer and operations representative

Best of both world where you are not just sitting behind a desk all day! Based a...

Location

New Zealand , Kerikeri

Salary:

25.11 NZD / Hour

avis budget group

Expiration Date

Until further notice

Requirements

Full, clean, valid class 1 driver’s licence is essential for this role
Previous experience within retail, hospitality, customer service or similar roles
Ability to work in a fast-paced environment while delivery exceptional customer service
Comfortable learning and using various computer systems to accurately input rental information (training will be provided)
Ability to follow procedures and adhere to company guidelines and standards

Job Responsibility

Interacting with customers, marketing products and services, completing rental transactions, contracts, and bookings
Inspecting vehicles for damages and maintenance issues
Driving and parking cars
Cleaning vehicles (interior and exterior) in the wash bay so they are ready for customers

What we offer

Increase your earnings with our sales incentive scheme
Uniform and parking provided
Wellbeing programme incl. life insurance, discounted health insurance and superannuation options
Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands
Full training provided to help you achieve your goals & reach your potential

Parttime

Customer and Operations Representative

Best of both worlds where you are not just sitting behind a desk all day! Based ...

Location

New Zealand , Queenstown

Salary:

28.00 NZD / Hour

avis budget group

Expiration Date

Until further notice

Requirements

Full, clean, valid class 1 driver’s licence is essential for this role
Previous experience within retail, hospitality, customer service or similar roles
Ability to work in a fast-paced environment while delivery exceptional customer service
Comfortable learning and using various computer systems to accurately input rental information (training will be provided)
Ability to follow procedures and adhere to company guidelines and standards

Job Responsibility

Interacting with customers, marketing products and services, completing rental transactions, contracts, and bookings
Inspecting vehicles for damages and maintenance issues
Driving and parking cars
Cleaning vehicles (interior and exterior) in the wash bay so they are ready for customers

What we offer

Uniform and parking provided
Wellbeing programme incl. life insurance, discounted health insurance and superannuation options
Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands
Full training provided to help you achieve your goals & reach your potential

Fulltime

Operations Specialist / Customer Service Representative

Robert Half is seeking an Operations Specialist / Customer Service Representativ...

Location

United States , Opa-locka

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of experience in order processing, customer service, operations, or logistics support
Strong SAP experience required
Strong Microsoft Excel skills required
Excellent communication and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Experience coordinating shipments, invoicing, and inventory preferred
Bilingual Spanish is a plus

Job Responsibility

Receive and review customer orders, resolving discrepancies as needed
Process sales orders within SAP, ensuring accuracy in pricing, product configuration, and delivery timelines
Send order acknowledgements and communicate updates to customers
Coordinate with factories, purchasing teams, and warehouses to ensure timely delivery of products
Communicate shipment delays and provide status updates to customers
Arrange logistics and shipping in accordance with company guidelines
Create invoices and coordinate with the finance department regarding payment or credit issues
Provide customer support related to inventory availability, delivery dates, and product inquiries via phone and email
Maintain accurate order documentation and records
Assist with claims resolution related to delivered products

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Rental Operations Agent / Customer Service Representative

Exciting opportunity to join a growing team as part of an established, well-know...

Location

Singapore , Singapore Airport

Salary:

Not provided

avis budget group

Expiration Date

Until further notice

Requirements

Applicants must have a full and valid driver’s licence
Previous experience within retail, hospitality, customer service, sales or similar roles
Ability to work in a fast-paced environment while delivery exceptional customer service
Ability to follow procedures and adhere to company guidelines and standards
Comfortable learning and using various computer systems to accurately input rental information

Job Responsibility

Interact with our customers face to face, promoting the Avis Budget Group brand
Completing rental transactions, contracts and bookings
Cleaning the interior and exterior of our vehicles according to company standards
Inspecting vehicles for any damages that occurred during the previous rentals

What we offer

Monthly base salary + performance incentives
Wellbeing programme
Access to Perkbox – discounts and offers with hundreds of retailers and big brands
Employee discounts on car rental across Avis Budget Group
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
Full training provided to help you achieve your goals & reach your potential

Fulltime

Customer Operations Manager

As an integral member of our Hygienic Fluid Handling management team, our Custom...

Location

United States , Kenosha

Salary:

95000.00 - 105000.00 USD / Year

Alfa Laval

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business or equivalent experience
Proven leadership experience within customer support, account management, inside sales, sales operations, or commercial operations
Strong understanding of order management, operational workflows, and cross-functional coordination within a B2B business environment highly preferred
Experience in manufacturing or distribution environment preferred
Experience driving process improvements and standardization efforts
Demonstrated ability to navigate and resolve complex customer and operational issues through collaboration, problem-solving, and sound decision-making
Strong analytical mindset with experience utilizing data, metrics, and reporting to identify trends, improve processes, and support business decisions
Strong communication interpersonal and collaboration skills
Strong analytical approach to problem solving
Proficiency with ERP systems, CRM platforms, and Microsoft Office Suite

Job Responsibility

Lead, coach, and develop a team of Account Representatives responsible for customer account support, order entry and execution, and sales support activities
Lead cross-functional coordination efforts across sales, operations, logistics, and supply chain teams to ensure timely resolution of customer issues and seamless execution of customer orders
Monitor and improve key operational and customer support metrics, including response times, order accuracy, backlog management, and issue resolution effectiveness
Drive adoption and effective utilization of ERP, CRM, and digital tools to improve visibility, workflow consistency, reporting, and customer communication
Support the organization's commercial objectives by helping the team strengthen customer relationships, improve responsiveness, and drive customer preference for our brand
Advocate for the customer and customer support team by driving alignment, responsiveness, and accountability across internal stakeholder groups
Identify opportunities to improve processes, communication flow, and operational efficiency to enhance both the customer experience and internal effectiveness
Ensure adherence to company policies, including signature authority, credit policy, shipping guidelines, and cancellation processes

What we offer

Competitive salary
Medical/dental/vision/life insurance
401(k) plan

Fulltime

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