Customer Operations Coordinator Job at Zencargo (London)

Customer Operations Coordinator

At Sensient Technologies, we are experts in science, art, and innovation of colo...

Location

United States , East Saint Louis; Sauget

Salary:

27.00 - 30.00 USD / Hour

Sensient Technologies Corporation

Expiration Date

Until further notice

Requirements

A bachelor’s degree is preferred, along with 3-years of customer service experience
Strong communication skills, including ability to capture the detail of a situation and communicate accurately, professionally and completely, verbally and in writing
Ability to multitask while maintaining high degrees of attention to detail, accuracy and poise
Effective personal time management and organization skills
Solid proficiency in JD Edwards (JDE) and experience in a Microsoft Office environment (Word, Excel, Power Point) is desired

Job Responsibility

Be responsible for order administration, processing, follow-up, contract review, problem resolution, and customer requests for multiple business units
Accurately and efficiently process customer transactions such as orders, quotes, debits, credits or returns
Communicate with planners and shipping personnel to ensure on-time deliveries and advise customers of delays if needed
Review production and shipping schedules to determine impact on customers expected deliveries
Perform a variety of customer transactions such as order entry, processing, follow-up, and contract review
Work with account managers, product managers, sales administrative staff as well as shipping, production and lab to resolve discrepancies/missing information
Resolve routine customer issues and customer requests, communicate with account managers and customer service managers regarding any special situations
Manage multiple priorities and deadlines effectively while maintaining strong attention to detail and organizational skills

What we offer

Excellent compensation, benefit offering, and development opportunities
A thorough and effective training experience during onboarding and beyond
comprehensive benefits program

Fulltime

Customer Operations Coordinator

We are looking for a Customer Operations Coordinator to support daily sales and ...

Location

United States , Holland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in a sales support, customer service, or similar coordination role
Demonstrated ability to provide attentive customer service in a fast-paced business environment
Experience with order entry and managing accurate data within internal systems
Strong written and verbal communication skills with the ability to work effectively across teams
High level of accuracy, organization, and attention to detail when handling multiple tasks
Proficiency with standard office software and general administrative tools
Ability to prioritize responsibilities, meet deadlines, and adapt to changing business needs

Job Responsibility

Process customer orders accurately and ensure all relevant details are entered and updated in a timely manner
Serve as a key point of contact for customer inquiries, providing responsive support and clear follow-up on order status, product information, and service needs
Coordinate with sales, operations, and other internal departments to resolve issues and keep customer requests moving forward efficiently
Review documentation and transaction records to confirm completeness, accuracy, and alignment with company procedures
Track open orders and related activities, escalating concerns when timelines, inventory, or customer expectations may be affected
Prepare routine reports, summaries, and administrative materials that help support sales activity and operational planning
Maintain organized records and contribute to process improvements that enhance service quality and day-to-day workflow efficiency

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Operations Coordinator

We're hiring a data-driven, customer-obsessed superstar to join our UK CS team! ...

Location

United Kingdom , London

Salary:

Not provided

Zencargo

Expiration Date

Until further notice

Requirements

Strong Communication & Interpersonal Skills: Excellent verbal and written communication, active listening, and the ability to build and maintain strong relationships with customers
Problem-Solving & Analytical Skills: Ability to analyse data, identify root causes of issues, and develop and implement effective solutions
Collaboration & Teamwork: Ability to work effectively with cross-functional teams (e.g., Solutions, Operations)
Customer Focus: A strong customer-centric approach with a focus on exceeding customer expectations
Proactive & Results-Oriented: A proactive and results-driven approach with a strong desire to improve operational efficiency and customer satisfaction
Systems Proficiency: Proficiency in Google Suite (Docs, Sheets, Slides), the company's internal platform, and data visualisation tools like Thoughtspot
Data Analysis: Ability to analyse data and draw meaningful insights
Logistics Knowledge: Basic understanding of logistics principles and operations (e.g., Incoterms, transportation modes)

Job Responsibility

Customer Operational Requirements + Consistency
Ensure all customer requirements are understood and translated into the SOP
Origin booking requirements
Intake requirements
Warehouse / DC requirements
Consolidation requirements
SLAs (Dwell, response time, etc…)
[Action opportunities to standardise customer SLA requirements]
Work with Solutions Team to build requirements into platform Workflows for FOPs
Ensure FOPs are empowered and enabled with customer requirements

What we offer

Generous Annual Leave
Flexible, Remote and Hybrid Working
Home Equipment Allowance
BUPA Private Medical Insurance
Annual L&D Budget
Paid Volunteering Days
Pension Scheme
Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay

Fulltime

International Operations Coordinator, HVMB Operations & Quality (Fixed Term Contract)

The International Operations Coordinator, HVMB Operations & Quality (Fixed Term ...

Location

India , Gurgaon

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

3-year degree from an accredited university/college in Business Administration, Hotel and Restaurant Management and 1 or more years experience in the business, sales and marketing, management operations, or related professional area
Demonstrated ability to deliver results in a fast-paced environment with competing priorities and deadlines
Demonstrated ability to work independently without direct supervision
Attention to detail and highly organized
Expert project management and organizational skills with a service mindset

Job Responsibility

Provide operational onboarding support to our Home Management Companies (HMC)
Support 45- 90- and 150-day check ins with newly onboarded HMCs
Support the workstream related to EID creation and subsequent system access as well as troubleshooting for existing HMCs
Support the workstream for home curations and track/forecast units added and target dates
Provide support to operations and account management to lift ITR performance at red zone HMCs
Provide support to account management to lift performance levels at HMCs
Maintain global market database for newly approved location entries
Monitors and responds/redirects questions generated by our partners through HVMB Trainer mailbox
Informs, updates, and provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person in a timely manner
Attends and participates in all relevant meetings

Fulltime

Operations Coordinator

This role sits at the heart of our Out of Hours team. As an Operations Coordinat...

Location

United Kingdom , Letchworth Garden City

Salary:

23302.12 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in a busy operational or customer service environment
Confident communicator who can juggle multiple tasks
Organised, accurate and comfortable using systems
Basic Microsoft Office skills
Experience in logistics or courier operations is helpful, but not essential
All successful candidates will be required to complete a DBS check

Job Responsibility

Coordinating designated couriers to meet customer SLAs
Supporting drivers and resolving day-to-day queries
Working closely with colleagues across operations and control
Keeping systems updated accurately (e.g. CityTrak / X-Despatch)
Adapting plans and priorities as the day changes

What we offer

25 days’ annual leave plus bank holidays, and a day off for your birthday
Enhanced maternity and paternity leave
Free access to mental health support, including 1:1 therapy
Healthcare and wellbeing benefits
Extra family‑friendly days for key life moments, plus death in service cover

Parttime

Branch Operations Coordinator

Wells Fargo is seeking a Branch Operations Coordinator for our National Branch N...

Location

United States , Brookhaven; Exton; Glenolden; Lansdowne; Media; Philadelphia; Springfield; Upper Darby; Folsom

Salary:

Not provided

Wells Fargo

Expiration Date

Until further notice

Requirements

1+ years of customer service and issue resolution support experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Responsibility

Support customer experience by accurately processing and approving teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Support the Branch manager in operational tasks and scheduling
Resolve issues related to daily operations of the teller line, under direction of regional banking management
Support customers and employees in resolving or escalating concerns or complaints
Receive guidance from managers and exercise judgment within defined policies and procedures
Provide excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactions
Identify information and services to meet customers financial needs
Motivate a diverse team to achieve full potential and meet established business objectives

Fulltime

Operations Coordinator - Telecom

Location

United States , Columbia

Salary:

23.00 - 26.00 USD / Hour

Lorien

Expiration Date

Until further notice

Requirements

1-3 years of experience in an administrative or project management support role
Strong computer skills
In depth knowledge of Excel and PowerPoint
Excel
PowerPoint

Job Responsibility

Supports Fiber Construction Team who oversee multiple projects
Responsible for any special reporting that may be required for the projects themselves to the customers and/or internal organizations
Provide assistance entering jobs and updating jobs in CRM
Responsible for helping the Fiber Construction team ensure that all identified milestones on the project are being followed up on and completed in a timely fashion in order to hit the project delivery timelines
Miscellaneous projects/reports as requested
Assist with access arrangements for major projects
Prepare slide decks as needed for Senior Management meetings
Responsible for the facilities day-to-day operations and administrative activities, such as mailing, supply inventory and purchasing, coordinating building/suite access, maintaining the office condition and arranging necessary repairs, event planning, providing general support to visitors and addressing employee inquiries regarding office management issues
Taking detailed notes during meetings and provide meeting minutes to the team
Keep an active log of off-site personnel entering remote locations

Operations Coordinator

Are you currently looking for a coordinator opportunity in Dollard Des Ormeaux? ...

Location

Canada , Dollard-des-Ormeaux

Salary:

60000.00 - 65000.00 CAD / Year

Randstad

Expiration Date

August 03, 2026

Requirements

Bachelor's degree in Business, Logistics, or related field
Fluent in English (French bilingualism preferred)
2+ years of relevant office experience
Strong communication, analytical, and problem-solving skills
Ability to multitask and manage priorities effectively
Intermediate Microsoft Office 365 skills (Excel, Outlook)
Comfortable with numbers and unit conversions (weight/currency)
Good interpersonal skills
Great written communication style
Ability to work alone and in a team

Job Responsibility

Primary point of contact for customers with regards to receipt of Purchase Orders, and any related follow ups to ensure on-time deliveries in full
Act as a liaison between the Sales team, suppliers, and customers
Responsible for all order entry in SAP
Responsible for sending SO's and PO's
Responsible for New item master data creation submissions
Responsible for issuing and sending Credit and Debit notes
Keep internal records updated
Oversee the entire process from the time a sale is made, until final delivery
Monitor customer shipments via reports, and external platforms
Send customer schedules and regular updates

What we offer

Hours: 8 AM to 5 PM Monday to Thursday (Friday Summer finish at 1 PM) (Friday winter finish at 3 PM)
Full Health/Dental benefits paid for 100% by employer after the probationary period
Competitive Salary
Bonus plan (Individual performance / Company)
Brand new beautiful head office
Free onsite parking
Subsidize gym membership
Weekly fresh fruit program in office
Outdoor patio for lunches and events
2 weeks' vacation

Fulltime

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Customer Operations Coordinator

Job Description

Job Responsibility

Requirements

What we offer

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