Customer & Operations Consultant Job at avis budget group (Blenheim)

Customer & Operations Consultant

Part time position available - working 24 hours per week. Rotorua Airport based....

Location

New Zealand , Rotorua

Salary:

25.11 NZD / Hour

avis budget group

Expiration Date

Until further notice

Requirements

Full, clean, valid class 1 driver’s licence
Previous experience within retail, hospitality, customer service or similar roles
Ability to work in a fast-paced environment while delivery exceptional customer service
Comfortable learning and using various computer systems to accurately input rental information
Ability to follow procedures and adhere to company guidelines and standards

Job Responsibility

Inspect cars for damages, refuel and assist with the cleaning of vehicles both interior and exterior
Work from customer counter to greet and interact with customers, market products and services and complete rental transactions, contracts and bookings

What we offer

Parking provided
Uniform provided
Wellbeing programme incl. life insurance, discounted health insurance and superannuation options
Employee discounts on car rental across Avis Budget Group and our partners
Access to discounts and offers from retailers and big brands
Full training provided

Parttime

Customer Service & Operations Consultant

A rare opportunity to join the commercial side of our business that leases cars,...

Location

New Zealand , Rosedale, North Shore

Salary:

25.63 NZD / Hour

avis budget group

Expiration Date

Until further notice

Requirements

Full, clean, valid class 1 driver’s licence
Previous experience within retail, hospitality, customer service or similar roles
Ability to work in a fast-paced environment while delivering exceptional customer service
Comfortable learning and using various computer systems to accurately input rental information
Ability to follow procedures and adhere to company guidelines and standards

Job Responsibility

Interacting with customers
Marketing products and services
Completing rental transactions, contracts, and bookings
Inspecting vehicles for damages and maintenance issues
Driving and parking cars
Cleaning vehicles (interior and exterior)

What we offer

Sales incentive scheme
Uniform and parking provided
Wellbeing programme incl. life insurance, discounted health insurance and superannuation options
Employee discounts on car rental across Avis Budget Group and partners
Access to discounts and offers from retailers and big brands
Full training provided

Fulltime

Supply Chain Consultant - Operations and Analytics

NTT DATA Supply Chain Consulting practice is currently looking for a Supply Chai...

Location

Netherlands , Den Bosch

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent education in operations, logistics, supply chain, industrial engineering, science, technology, math, business, or related major
3+ years of experience with emphasis on Supply Chain, logistics operations, warehouse automation, transformation and process excellence, transport procurement and optimization, Transport Management System implementation
2+ years of working experience in (operations) consulting and/or a project-based role
2+ years of experience in using quantitative tools to analyze business data (e.g. SQL, KNIME, R, Python and other data analytical tools)
Excellent language skills (Dutch and English fluency)
Willing and able to travel based on project location and/or client demand

Job Responsibility

Analyzing complex customer cases and implementing actionable results across the entire supply chain, with emphasis on logistics operations (warehouse and transport) and network optimisation
Work closely with a Senior Manager or Manager within the Supply Chain Design, Analytics & Operations team
Delivering analysis-driven Supply Chain advisory services to our clients according to the project goals
Interface with the client to acquire business data, information and insight
Develop effective and polished presentation material from analysis results and support the project manager during presentations to the client
Develop and maintain positive client relationships
Manage client expectations and deliverables and balance with company demands to consistently deliver expected results

What we offer

Competitive salary
Comprehensive, locally competitive benefits package

Fulltime

Global Rental Operations Consultant

We Put the World on Vacation. Travel + Leisure Co. is the world’s leading vacati...

Location

Philippines , Clark Freeport Zone, Pampanga

Salary:

Not provided

Wyndham Destinations

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Bachelor’s degree preferred
Experience working within reservation, travel, hospitality, vacation ownership, or customer support operations
Experience navigating reservation systems and related operational platforms
Strong customer service, communication, and de-escalation skills
Ability to research issues, coordinate resolution, and manage cases across multiple systems
Strong attention to detail and organizational skills
Ability to manage multiple priorities in a fast-paced, queue-driven environment
Intermediate proficiency with Microsoft Office (Outlook, Excel, Word, Teams)

Job Responsibility

Act as main contact for customer, member, and partner inquiries
Manage communications (inbound/outbound) and provide updates
Own cases from start to resolution with cross-team collaboration
Document all interactions and resolutions properly
Manage guest relocations due to overbooking or disruptions
Arrange alternative accommodations and rebookings
Apply compensation per guidelines and track recovery costs
Ensure service continuity and customer satisfaction
Investigate complex issues (reservation, payment, system)
Identify root causes and recommend solutions

What we offer

Career advancement and training opportunities
Rewards & Recognition
Competitive Health insurance with Dental Coverage
Discounted hotel and resort stay at Wyndham properties
E learning Courses
A fun and fantastic work environment that includes exciting activities and Events
Occupational Health and Safety Compliant Workplace
Shuttle Services

Fulltime

Global Rental Operations Consultant

Location

Philippines , Clark Freeport Zone, Pampanga

Salary:

Not provided

Wyndham Destinations

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Bachelor’s degree preferred
Experience working within reservation, travel, hospitality, vacation ownership, or customer support operations
Experience navigating reservation systems and related operational platforms
Strong customer service, communication, and de-escalation skills
Ability to research issues, coordinate resolution, and manage cases across multiple systems
Strong attention to detail and organizational skills
Ability to manage multiple priorities in a fast-paced, queue-driven environment
Intermediate proficiency with Microsoft Office (Outlook, Excel, Word, Teams)

Job Responsibility

Act as main contact for customer, member, and partner inquiries
Manage communications (inbound/outbound) and provide updates
Own cases from start to resolution with cross-team collaboration
Document all interactions and resolutions properly
Manage guest relocations due to overbooking or disruptions
Arrange alternative accommodations and rebookings
Apply compensation per guidelines and track recovery costs
Ensure service continuity and customer satisfaction
Investigate complex issues (reservation, payment, system)
Identify root causes and recommend solutions

What we offer

Career advancement and training opportunities
Rewards & Recognition
Competitive Health insurance with Dental Coverage
Discounted hotel and resort stay at Wyndham properties
E learning Courses
A fun and fantastic work environment that includes exciting activities and Events
Occupational Health and Safety Compliant Workplace
Shuttle Services

Fulltime

SAP Basis Customer Consultant with German

This role is responsible for E2E customer engagement and delivery of contractual...

Location

Romania , Cluj

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum 5-10 years of experience as SAP technical consultant with 2+ years in customer facing role (consulting, IT support, IT services etc.)
Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making
Strong knowledge of IT Service Management, SAP Basis and SAP Application
Hands on experience with SAP Basis activities, SAP release upgrades and infrastructure updates for cloud customers
Good understanding of SAP Enterprise Cloud Services operations infrastructure, processes and automation tools like SPC, TIC etc. is a plus
Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus
Cloud architecture and IT technical infrastructure know-how
Technical and application expertise for different cloud solutions (min. HEC & S/4HANA)
Understanding of escalation handling and procedures

Job Responsibility

Supports sales to delivery handover and customer onboarding to SAP Enterprise Cloud Services
Initiates digital service kick off for customers
Ensures periodic service reviews to track the service quality across a range of customers
Contributes to onboarding/transitioning customers to SAP ENTERPRISE CLOUD SERVICES
Orchestrates the overall service/project delivery according to planned scope, budget, and milestones
Supports in de-escalations of critical customer situations
Supports critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable
Executes technical feasibility studies / solution reviews (if applicable)
Contributes to customer release and maintenance activities
Supports customers on technical requirements throughout their lifecycle within the SAP Enterprise Cloud Services scope of engagement

What we offer

Smooth integration and supportive mentor
Pick your working style: choose from Remote, Hybrid or Office work opportunities
Different working hours to suit your needs
Sponsored certifications, trainings and top e-learning platforms
Private Health Insurance
Individual coaching sessions or our accredited Coaching School
Epic parties or themed events for our people and their families

Senior Manager, Customer Operations

Senior Manager, Customer Operations leads a team responsible for managing end-to...

Location

United States , San Jose

Salary:

162240.00 - 243360.00 USD / Year

AMD

Expiration Date

Until further notice

Requirements

Extensive related industry experience with demonstrated semiconductor expertise
Substantial managerial experience
History of utilizing AI tools and driving adoption amongst team required
Solid managerial skills & project management experience
Possess understanding of business strategy and the ability to identify areas for process improvement
Strong problem-solving skills and the ability to implement solutions
Ability to write executive communications
Strong oral and presentation skills, and can discuss operational concept with customer, management and team
Strong Excel, PowerPoint and Power BI skills
Ability to manage conflict internally and externally

Job Responsibility

Manage customer-facing team which is responsible for all operational aspects between AMD and its customer
Identify and manage key internal and external strategic relationships at multiple levels of management to ensure business continuity
Drive projects and processes of identified importance within the organization and provide consultative advice to management, including business partners
Build consensus within team and help to remove obstacles for employees
Develop self and team, provide the tools and training to achieve goals, support career planning, and to enhance the organization’s capability
Mentor and coach team to proliferate knowledge and strive to close any gaps
Enable effective and efficient service through operational excellence and customer collaboration
Provide leadership and collect feedback in the implementation of new processes in support of the strategy
Engage with customers through quarterly business reviews and operational meetings
Provide guidance and support on operational issue resolution

Fulltime

Customer Operations Project Manager

As Customer Operations Project Manager, you will play a key role in improving an...

Location

Spain , Madrid

Salary:

Not provided

AUTO1 Group

Expiration Date

Until further notice

Requirements

Experience in Operations, Project Management, Process Excellence, Consulting or fast-paced scale-up environments
Strong analytical and problem-solving skills
Ability and willingness to work closely with local teams across multiple European markets, understanding different operational realities and translating them into scalable solutions
Experience driving operational improvements and managing cross-functional stakeholders
Curiosity to understand how operations work in practice, challenge existing processes and identify opportunities for simplification, automation and scalability
Interest or experience in automation, AI applications, and operational tooling is highly valued
SQL knowledge and experience with Excel/GSheets
Fluent in English
additional European languages are a plus

Job Responsibility

Identify and improve inefficient or repetitive operational workflows
Develop a deep understanding of customer operations across our European markets, identifying operational differences, local constraints, and best practices
Deep dive into workflows related to: Contract management, Payment processing, Financed and leased vehicles, Payment and purchase blocking management
Identify manual, repetitive or inefficient activities and drive automation, AI-driven solutions and process redesign to improve scalability and customer experience
Translate operational pain points into structured improvement initiatives, business cases and implementation plans
Coordinate projects end-to-end, from process analysis and solution definition to implementation and impact measurement
Collaborate cross-functionally with Product, Finance, Purchasing, Business Analytics, and Operations teams to drive process improvements and automation initiatives
Manage and align multiple stakeholders across HQ and local teams to successfully drive operational initiatives
Work closely with local teams across Europe to understand operational realities on the ground, challenge assumptions and ensure solutions are scalable across different market setups
Contribute to business scalability by enabling higher operational output with the same effort

What we offer

Attractive salary aligned with the responsibilities and value of the role
Full-time working hours from 9:00 to 18:00
22 vacation days, plus your birthday off
Reference office: Madrid HQ
International and fast-paced environment with high visibility and ownership

Fulltime

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Customer & Operations Consultant

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