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Customer & Operations Consultant

New Zealand, Blenheim 25.11 NZD / Hour · Job Posted February 20, 2026
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Job Description

Part-time role working 20-hours per week as a Rental Operations Agent responsible for assisting customers with their rental needs and promoting the company's products and services. On occasion may also need help out back cleaning and preparing vehicles for the next customer.

Job Responsibility

  • Greet and interact with customers
  • Market products and services
  • Process rental agreements, payments, and provide information on rental rates and policies
  • Resolve customer issues and complaints
  • Check vehicles in and out
  • Conduct inspections for damages
  • Clean vehicles from time to time

Requirements

  • Full, clean, valid class 1 driver’s licence
  • Previous experience within retail, hospitality, customer service or similar roles
  • Ability to work in a fast-paced environment while delivery exceptional customer service
  • Comfortable learning and using various computer systems to accurately input rental information
  • Ability to follow procedures and adhere to company guidelines and standards

What we offer

  • Sales incentive scheme
  • Uniform & Parking provided
  • Wellbeing programme incl. life insurance, discounted health insurance and superannuation options
  • Employee discounts on car rental across Avis Budget Group and our partners
  • Access to discounts and offers from retailers and big brands
  • Full training provided

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