Customer & Operations Consultant Jobs

Acquiring Customer Service Operations Manager

Join Barclays as an Acquiring Customer Service Operations Manager, where you wil...

Location

United Kingdom , Northampton

Salary:

Not provided

barclays

Expiration Date

Until further notice

Requirements

Operational Leadership experience (minimum Team Leader level) is a must
Change Management experience in leading operational change and transformation initiatives
Stakeholder Engagement
Performance Management Proficient, especially in coaching, metrics tracking, and continuous improvement
Time Management & Prioritisation, especially in managing workload effectively and making sound prioritisation decisions in a fast-paced environment

Job Responsibility

Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner
Collaboration with teams across the bank to align, promote, and integrate customer care initiatives
Management and maintenance of customer records and documentation to ensure accuracy
Participation in training and development initiatives to improve customer skills, knowledge, and services
Identification of industry trends and developments related to customer service to implement best practice in customer care
Execution of escalation requests to the relevant team or senior management as required in a timely manner
Execution of customer service activities through various communication channels including chat, email, and phone
To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness
Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function
Consult on complex issues

What we offer

Hybrid working
Structured approach to hybrid working with fixed 'anchor' days
Supportive and inclusive culture and environment
Commitment to flexible working arrangements
International scale offering incredible variety, depth and breadth of experience
Chance to learn from a globally diverse mix of colleagues
Encouragement to embrace mobility and explore every part of operations

Fulltime

New

Customer Operations Account Manager

The Customer Operations Account Manager at AMD is pivotal in ensuring seamless o...

Location

United States , San Jose

Salary:

102400.00 - 153600.00 USD / Year

AMD

Expiration Date

Until further notice

Requirements

Strong supply chain knowledge and project management experience
Understanding of business strategy and process improvement
Strong problem-solving skills and ability to implement solutions
Ability to write executive communications
Strong oral and presentation skills, capable of discussing operational concepts with customers, management, and team
Proficiency in Excel, PowerPoint, and Power BI
Ability to manage internal and external conflicts
Experience in developing and strengthening customer relationships
Strong analytical skills with the ability to manage cross-functional dependencies
Ability to deal with uncertainty

Job Responsibility

Review customer backlogs and collaborate with stakeholders to resolve issues
Manage business through all product lifecycle stages (NPI, EOL)
Oversee inventory and DOI to minimize costs
Manage demand vs. supply profiles for direct customers or distribution channels
Monitor consumption rates and ordering patterns for demand/supply analysis
Manage on-time revenue forecasting based on forecasts
Identify and manage strategic relationships to ensure business continuity
Drive key projects and provide consultative advice to management
Collaborate within the team to share best practices and remove obstacles
Continuously develop skills and adopt new tools/processes

Title Operations Consultant

The Title Operations Consultant will play a key role in establishing Qualia's Se...

Location

United States , Austin

Salary:

Not provided

Qualia

Expiration Date

Until further notice

Requirements

7+ years of experience in Title and Escrow operations
5+ years of experience launching and overseeing Title and Escrow operations operating in multiple states or geographic regions within the United States
Extensive knowledge of title and escrow in multiple states
Experience in customizing, executing, and monitoring effective new process workflow rollouts within a centralized organization
Extensive experience in planning and overseeing the implementation of closing workflows and software implementations
Attention to detail with an unwavering high standard for quality
Excellent verbal and written communication skills
Ability to work on multiple projects simultaneously while operating at a high level
Comfort with and ability to thrive in a fast-paced, rapidly changing environment
Strong and structured communication style, both verbal and written

Job Responsibility

Conducting operational audits of lenders, brokerages, and other real estate companies across the country to help them determine the best fit for their organizational needs
Establish a repeatable framework that empowers our clients to effectively launch new title and escrow businesses on Qualia, enabling Qualia's continued growth
Deliver best-in-class consulting service
Monitor customers' internal processes and procedures to ensure best practices are maintained, and identify areas of organizational risk and non-compliance
Leverage playbooks, scripts, coaching, and performance management to ensure consistent, repeatable execution
Assess client readiness for AI adoption and identify high-impact use cases for AI integration in title production, document processing, and compliance workflows
Guide clients in implementing AI-powered solutions for tasks such as document analysis, data extraction, commitment generation, and exception identification
Develop change management strategies that help clients successfully adopt AI tools while maintaining quality standards and team engagement
Stay current on emerging AI technologies in real estate and title operations, translating innovations into practical client applications

What we offer

Comprehensive health plans
401k program
Commuter benefits
Professional development
Parental leave
Flexible time off policy
Robust online onboarding program
Biweekly all hands meetings
Variety of internal virtual events

Dynamics 365 F&O Operations Consultant

As a consultant you will operate at the intersection of technology and business....

Location

Belgium

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

You are customer oriented and this way of working is important to you
You have at least 3 years of experience as a functional analyst and thorough knowledge of Microsoft F&O and/or Dynamics AX
Tell us more about your knowledge of the Operations Modules!
You see the advantages to keep clear and concise documentation
You have knowledge of LCS from Microsoft
You have experience with demo’s, trainings and workshops
Certifications within Dynamics are considered a plus, willing to go for one or multiple certificates is that too
You are fluent in Dutch (or French) and English
Colleagues describe you as a driven and enthusiastic team member, with a keen eye for detail

Job Responsibility

Coaching (junior) colleagues
Helping build the team
Mapping customer’s needs
Helping towards a successful Microsoft Dynamics 365 F&O implementation
Monitoring the solutions’ user-friendliness
Ensuring client and end-user satisfaction

What we offer

Make a Difference with a Meaningful Career
Grow and Evolve Professionally
Unlock Relevant Career Opportunities
Achieve Work-Life Balance
Enjoy Generous Annual Leave (32 days)
Travel in Comfort (company car and a national fuel/charging card or mobility allowance)
Comprehensive Insurance Coverage (group insurance and hospitalization insurance)
Attractive Compensation Package

Fulltime

Senior Consultant in Operational Research

As part of a dynamic team with a strong technical component, you will apply your...

Location

France , Paris

Salary:

Not provided

Artelys

Expiration Date

Until further notice

Requirements

Holder of an engineering degree with a specialization in optimization or operations research
3 years of experience (professional or doctoral thesis)
Particular taste for and aptitude in the computer implementation of algorithms
Master languages among Java, C ++ and Python
Comfortable with the concepts and technologies used to model a mathematical optimization problem
Good knowledge of optimization algorithms
Comfortable using and configuring optimization solvers
Taste for and particular skills in the computer implementation of algorithms
Motivated by project management and the responsibility of leading a team, managing a budget and meeting deadlines
Rigorous, driven by a strong team spirit and customer-focused

Job Responsibility

Specify processes and approaches based on optimization to address business and industry challenges
Develop mathematical models
Define and implement resolution methods (heuristics and / or based on solvers)
Integrate calculation algorithms into IT solutions
Develop processing associated to computational functionalities
Industrialize and maintain operational solutions for decision support

What we offer

Up to 2 days of remote work per week possible
Flexible working hours
Offices located in the city center of each city where we are located

Fulltime

Customs and Trade Compliance Consultant

As a Customs and Trade Compliance Consultant, you would be responsible for advis...

Location

Netherlands , Rozenburg

Salary:

Not provided

Tradewin

Expiration Date

Until further notice

Requirements

At least two years’ professional experience in a trade compliance position
Significant hands-on experience managing international trade compliance matters
Comprehensive understanding of European Union laws and regulations
Strong project management skills, with advanced proficiency in Excel and related computer applications
Proven ability to engage with both internal and external stakeholders to collect information and coordinate projects, ensuring customer needs are met proactively
Demonstrated skill in developing performance metrics and assessing both internal operations and external service providers
Ability to work effectively under pressure, solve problems, and support teams in meeting or exceeding customer deadlines
Track record of establishing, implementing, and maintaining standards, while continuously seeking improvement opportunities
Positive attitude and outstanding communication abilities
A Bachelor's degree is preferred

Job Responsibility

Monitor regulatory changes affecting customs and trade compliance
Analyze import and export data for accuracy and compliance
Assist with classification and valuation of products
Guide clients through free trade agreements and special customs programs
Provide problem-solving and risk mitigation strategies
Communicate clearly with businesses to help them navigate the evolving global trade landscape
Collaborate and communicate effectively with both internal and external parties
Pursue improvements in procedures and services to enhance efficiency and cost-effectiveness
Support the sales process
Complete 52 hours of training per year as per company standards

What we offer

Employee Stock Purchasing plan
Employee discount programs

Fulltime

Customs and Trade Compliance Consultant

As a Customs and Trade Compliance Consultant, you would be responsible for advis...

Location

United Kingdom , Feltham

Salary:

Not provided

Tradewin

Expiration Date

Until further notice

Requirements

At least two years’ professional experience in a trade compliance position
Significant hands-on experience managing international trade compliance matters
Comprehensive understanding of European Union laws and regulations
Strong project management skills, with advanced proficiency in Excel and related computer applications
Proven ability to engage with both internal and external stakeholders to collect information and coordinate projects, ensuring customer needs are met proactively
Demonstrated skill in developing performance metrics and assessing both internal operations and external service providers
Ability to work effectively under pressure, solve problems, and support teams in meeting or exceeding customer deadlines
Track record of establishing, implementing, and maintaining standards, while continuously seeking improvement opportunities
Positive attitude and outstanding communication abilities
A Bachelor's degree is preferred

Job Responsibility

Monitor regulatory changes affecting customs and trade compliance
Analyze import and export data for accuracy and compliance
Assist with classification and valuation of products
Guide clients through free trade agreements and special customs programs
Provide problem-solving and risk mitigation strategies
Communicate clearly with businesses to help them navigate the evolving global trade landscape
Collaborate and communicate effectively with both internal and external parties
Pursue improvements in procedures and services to enhance efficiency and cost-effectiveness
Support the sales process
Complete 52 hours of training per year as per company standards

What we offer

Employee Stock Purchasing plan
Employee discount programs

Fulltime

Customer Delivery Consulting Engineer

For our client – worldwide leader in innovative IT and networking technologies –...

Location

Australia

Salary:

Not provided

Flint International

Expiration Date

Until further notice

Requirements

A minimum of 8 years of experience in leading, designing, deploying and optimising scalable Data Center solutions
Extensive experience in IPTV or Service Provider content networks
Experience In large and complex projects, particularly focusing on Next-Gen DC, EVPN, VXLAN, Nexus Dashboard
Exceptional communication skills, capable of translating complex technical issues for both executive and non-technical audiences
Proficient in documentation, technical writing, and reporting
Familiarity with CI/CD toolchains, DevOps principles, YAML, as well as the ability to work with various programming languages (Python, PowerShell)
Understanding of AI principles, tools and use cases
Awareness of third party products/solutions in Network, DC and related technologies

Job Responsibility

Lead complex Data Center Network design, implementation, performance engineering or problem resolution projects
Drive migration planning and execution, with a thorough understanding of networked applications and related dependencies
Track deliverables against the engagement schedule and support the PM track financial, resource and material requirements for the engagements
Establish strong relationships with customer management and technical teams on Data Center Infrastructure areas and future technology trends
Solve complex issues that cross multiple technologies in network, server, storage, O/S, virtualization, consolidation, middleware, security, applications, operations, content switching, caching and/or content delivery networks
Ensure compliance to delivery methodology, operating model, roles & responsibilities
Guide other consultants and engineers, resolving challenges and ensuring customer success
Onsite attendance at customer site is expected

Customer & Operations Consultant

avisbudgetgroup

Location:
New Zealand , Christchurch

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 23, 2025

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