Customer Operations Associate Job at Safewill (Sydney)

Customer Operations Associate

Cogoport is a global trade platform focused on revolutionizing the shipping and ...

Location

Thailand , Bangkok

Salary:

Not provided

Cogoport

Expiration Date

Until further notice

Requirements

1+ years of customer success or operations or sales role in logistics & supply chain industry/ B2B SaaS companies/Tech Companies
Have a strong can-do attitude & customer centricity
Preferably have a knowledge or interest in the logistics & supply chain industry

Job Responsibility

Manage the entire order flow for Cogoport – liaise with customer to get necessary documentation & schedules for order processing, work with supply partners to ensure pricing guarantee & order confirmation and work closely with finance to facilitate invoicing, payment & collections process
Participate in training programs for the team to ensure strong compliance to internal SLAs & processes, platform data capture & act as a primary conduit for promoting NPS
Work closely with the supply, sales & finance team to provide a superior customer experience & pricing for both consumers & supply partners
Set up best practices across the organisation based on industry standards while at the same time capturing local nuances to ensure the best-in-class experience for both consumers & supply partners

Fulltime

Client Operations Associate

The Client Services Department ensures smooth operations and serves as the front...

Location

United Kingdom , London

Salary:

38000.00 - 50000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Operational experience, preferably in asset management
Strong client service ethos
Positive attitude
Collaborative spirit
Diligence and attention to detail
Proactive
Eager to build relationships
Interest in the organisation's future direction

Job Responsibility

Data Entry
Report Generation
Client Onboarding
Dealing and Settlement
Cash Management
Enquiry Management
Call Handling
Ad-Hoc Projects

What we offer

Culture where your voice is valued
Training and Development
Recognition of Performance
Contributing to Change
Equality, Diversity, and Inclusion

Fulltime

Associate Operations Coordinator

Location

United States , Plano

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated proficiency in Customer Service and Communication
Solid understanding of Office Functions and Operations
Experience in Training staff on Procedures and Company Policies
Ability to Schedule Appointments and manage Invoices effectively
Strong commitment to Quality and proficiency in Shipping Functions
Excellent Time Management skills, with the ability to Prioritize tasks effectively
Capability to Execute tasks as per Standard Operation Procedures
Proficient in Microsoft Office Suites, particularly Excel for Load Data functions
Prior experience in a Call Center setting is an advantage
Creative and Innovative mindset towards Business Growth

Job Responsibility

Execute tasks with a focus on quality and efficiency, including the creation of orders, activation of shipments, building and assigning loads, and scheduling appointments
Monitor task boards and email accounts to promptly respond to customer and carrier requests
Document events utilizing knowledge gained through Standard Operating Procedures (SOPs) and experience
Follow defined escalation procedures and training when necessary
Validate and ensure the accuracy of load data in systems according to company and customer standards
Maintain accurate customer credit records and process customer credit applications effectively
Use your proficiency in Microsoft Office Suite of programs to manage and track shipments
Prioritize tasks and manage time effectively to meet customer service standards
Promote a diverse and inclusive work environment, fostering creativity and innovation for business growth
Adhere to anti-discrimination laws and affirmative action plans within the office environment

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Research Operations Associate

Working at Atlassian: Atlassians can choose where they work – whether in an offi...

Location

Australia , Sydney

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

2+ years hands-on experience in research operations, ranging from participant recruitment, audience and sample management, vendor and budget management, knowledge management, research tooling and/or research capability development
experience driving operational process improvements and/or innovations in complex or enterprise level software environments
proven experience influencing service delivery outcomes and driving measurable and successful change across organisational boundaries through communication of operational metrics
experience building trusted advisor relationships with business partners

Job Responsibility

Report to an Operations Manager (Research) and drive key aspects of the operational strategy for improving and scaling efficient, compliant research services for all Atlassians
Collaborate with strategic support partners within Data & Insights teams, third party vendors, and internal customers (Privacy, Procurement, Legal, Finance) to develop and implement service delivery best practices
Drive the quality of services provided to the organisation, including definition of success, measurement and performance tracking, informing continuous service delivery improvement
Partner with teams such as engineering, data science, design, and product management to optimise practices for customer understanding across the business
Contribute to operations thought leadership and business-oriented research services
Co-ordinate Research & Insights conference requirements at Atlassian TEAM events

What we offer

health coverage, paid volunteer days, wellness resources

Fulltime

Research Operations Senior Associate

Working at Atlassian: Atlassians can choose where they work – whether in an offi...

Location

Australia , Sydney

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Report to our Research Operations Manager and drive key aspects of the operational strategy for improving and scaling efficient, compliant research services for all Atlassians
Engage, onboard and collaborate with strategic support partners, third party vendors, and agencies, to ensure that Atlassians have access to best in class Research Operations tools and services
Drive the quality, efficiency and effectiveness of services provided to the organisation, through performance measurement and tracking to inform insights and actions toward service delivery improvement
Manage improvement initiatives ensuring that impact is achieved through successful delivery of objectives to timelines, budget and stakeholder expectations
Partner with internal teams such as engineering, data science, design, and product management to optimise practices for customer understanding across the business
Contribute to operations thought leadership and business-oriented research services

Job Responsibility

Drive key aspects of the operational strategy for improving and scaling efficient, compliant research services for all Atlassians
Engage, onboard and collaborate with strategic support partners, third party vendors, and agencies
Drive the quality, efficiency and effectiveness of services provided to the organisation
Manage improvement initiatives ensuring that impact is achieved through successful delivery of objectives to timelines, budget and stakeholder expectations
Partner with internal teams such as engineering, data science, design, and product management to optimise practices for customer understanding across the business
Contribute to operations thought leadership and business-oriented research services

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Customer Success Associate

Artemest is looking for a motivated, organized, and proactive Customer Success A...

Location

Italy , Milan

Salary:

Not provided

artemest

Expiration Date

Until further notice

Requirements

1–3 years of professional experience in customer service, order management, post-sales, or operations within an international environment
Bachelor’s degree in Foreign Languages, Communication, Business, or a related discipline
Proven ability to handle the full order lifecycle
Demonstrated ability to manage multiple priorities and complex orders simultaneously
Strong problem-solving and organizational skills
Excellent communication skills
High attention to detail, precision, flexibility, and a proactive, entrepreneurial attitude
Good knowledge of ERP/CRM systems (particularly Salesforce and SAP)
Native Italian speaker with professional proficiency in English

Job Responsibility

Serve as the primary point of contact for customers
Manage the full order lifecycle
Take ownership of complex after-sales cases
Build and nurture strong relationships with valued customers
Collaborate closely with suppliers and artisans
Coordinate cross-functionally with internal teams (Logistics, Marketplace, IT)
Identify recurring challenges and propose process improvements

What we offer

Special prices on Artemest.com
Meal vouchers
Discounts at restaurants, cafés, gyms, and other stores
Office stocked with fresh fruit, coffee, tea, and water

Supply Chain and Operations Associate

We're looking for a highly organized Supply Chain and Operations Associate to ma...

Location

United States , New York

Salary:

65000.00 - 85000.00 USD / Year

Andium

Expiration Date

Until further notice

Requirements

Bachelor’s degree in supply chain management, operations, or a related field
1+ years of experience in supply chain, procurement, or manufacturing operations
Strong organizational and problem-solving skills, with a proactive approach to challenges
Excellent communication skills and attention to detail
Ability to thrive in a fast-paced startup environment and manage multiple priorities effectively

Job Responsibility

Procurement & Vendor Management: Manage purchasing and inventory for hardware components, subassemblies, and finished goods
ERP & Data Management: Maintain and update records in our ERP system—including purchase orders, receipts, and inventory adjustments—ensuring data accuracy across all supply chain processes
Contract Manufacturer Coordination: Collaborate with contract manufacturers to track build progress, resolve supply issues, and ensure on-time delivery
Cross-Functional Collaboration: Partner with finance, engineering, and customer service teams to support cross-team initiatives and projects

What we offer

Engage in complex, high-impact projects with real-world applications across industrial environments
Grow your career in a collaborative, technically driven environment that values innovation and craftsmanship
Receive a competitive compensation package, including comprehensive health, vision, and dental coverage
Enjoy generous paid time off, including vacation, sick leave, and paid parental leave
competitive equity package

Fulltime

Banking Operations Associate - GDPR

We are strengthening our Data Privacy Focus in the Account & Customer Data Team ...

Location

Spain , Madrid

Salary:

Not provided

N26

Expiration Date

Until further notice

Requirements

3+ years of experience in banking operations, compliance, legal, or a related field, with strong exposure to data protection topics
Strong knowledge of GDPR or similar privacy frameworks, and experience handling complex customer or regulatory queries
A university degree in business, finance, law, or a related field
Experience collaborating with legal stakeholders and cross-functional teams
Proven track record of contributing to process improvements, projects, and/or quality initiatives
Fluent English (written and spoken)
Strong knowledge of Google Workspace
Excellent organizational skills with the ability to prioritize, meet deadlines, and manage multiple tasks
A collaborative mindset with the ability to take ownership and deliver independently
Confidence in stakeholder collaboration and team representation

Job Responsibility

Be the main point of contact of GDPR Data Subject Rights processes, handling complex cases independently and serving as a go-to person for escalations
Manage end-to-end inquiries, including research, assessment, and decision-making in edge-cases handling
Partner with Legal on sensitive or high-impact cases, ensuring regulatory compliance
Contribute to knowledge building by mentoring and training new joiners (both internal and external colleagues)
Collaborate with Quality Assurance to maintain high standards in case handling
Identify inefficiencies in workflows and lead improvements to optimize processes
Drive initiatives to ensure procedures are efficient, scalable, and compliant
Support cross-functional projects with subject matter expertise
Work with the Team Lead on audit readiness, project delivery, and managing external stakeholder requests
Partner with the Banking Operations support teams to ensure alignment and adoption of best practices

What we offer

Personal development budget
Discounted public transit pass
German language classes
Fitness memberships
Childcare services
N26 premium bank card
Employee loans
Choice of a Mac or Windows laptop
24 vacation days per year, with an additional day for each year of service - up to 30 days
A high degree of collaboration and autonomy while working with a group of diverse peers, and access to cutting edge technologies

Customer Operations Associate

Safewill

Location:
Australia , Sydney

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 22, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Customer Operations Associate

Safewill

Location:Australia , Sydney

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 22, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
January 22, 2026