CrawlJobs Logo

Customer Operations Analyst - Placement Student

United Kingdom, Belfast · Job Posted March 25, 2026
Apply Position
Job Link Share

Job Description

Imperva is seeking a passionate Customer Operations Analyst to undertake a 12-month placement supporting our Customer Success Management team. This role will help to build critical reporting, solve problems, and make an impact through their data findings and recommendations. Specifically, this person will join our Customer Intelligence team and assist with building out and maintaining operational reporting, gathering data, and completing analyses to drive improved outcomes for the team and for our customers. They will have the opportunity to learn the Imperva business, Customer Success, processes, and to develop specific data analysis skills. This is an entry level position and training will be provided.

Job Responsibility

  • Identify trends, patterns, and key insights related to customer behaviour, product usage, and engagement
  • Help to improve our customer’s experience
  • Help to predict customer churn
  • Help to drive customer retention and expansion
  • Help to improve Imperva’s products and services
  • Generate and maintain reports and dashboards for the Customer Success team to track key performance indicators (KPIs) and customer success metrics
  • Drive meaningful action through a data-driven mindset
  • Assist team members across the Customer Success team
  • Collaborate with cross-functional teams and stakeholders to understand analytics needs, set priorities, and work on multiple projects simultaneously
  • Undertake various training as deemed necessary and stay updated on industry trends, data analysis techniques, and tools

Requirements

  • Likely pursuing a degree in a relevant field such as Computer Science, Data Science, Statistics, Mathematics, Physics, IT, or a related discipline
  • Knowledge of the fundamentals of Data Analysis
  • Strong analytical thinking and problem-solving skills
  • Proficient in one programming language, preferably Python, R, or SQL
  • Ability to manage multiple projects at the same time
  • A productive self-starter with a good work ethic
  • Strong verbal and written communication skills and ability to work well in a distributed team environment

Nice to have

  • Familiarity with data visualisation tools and statistical analysis software (e.g., Tableau, Power BI, Snowflake, Excel)
  • Knowledge of databases and SQL for data extraction and manipulation
  • Comfortable working with data cleaning and transformation techniques
  • Familiarity with cloud-based technologies (e.g. AWS, Azure, Google Cloud Platform)
  • Knowledge of Customer Success operations

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Customer Operations Analyst - Placement Student

8 matching positions

Manager on duty

Are you looking for a great gig where the work is actually fun? Do you want to w...
Location
Location
United States , Ladera Ranch
Salary
Salary:
17.00 - 24.00 USD / Hour
goldfishswimschool.com Logo
Goldfish Swim School
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to work with children
  • Excellent interpersonal communication and organizational skills
  • High school diploma or GED is preferred
  • Two or more years as a swim instructor required
  • Experience as a youth sports instructor/coach, camp counselor and/or teacher preferred
  • College degree preferred
  • Lifeguard, CPR/AED, First Aid certifications and Ellis lifeguarding certifications required
Job Responsibility
Job Responsibility
  • Oversees the quality and success of pool operations including the management of the Deck Supervising staff, Golden Teachers and Swim Instructors, as well as the on-deck staff, maintenance of pool environment and interaction with students and parents/guardians
  • Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices
  • Audits all Deck Supervisor rosters for User Defines, 4MC/6MC/8MC students and proper class placements based on age
  • Improves efficiencies by merging classes, closing classes and creating new classes as needed
  • Audits the Visual Scheduler to assure all classes have been properly created, class sizes are appropriate and class costs are correct
  • Provides leadership, discipline and constructive feedback to Deck Supervisors, Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum
  • Conducts periodic evaluations of Deck Supervisors, Instructors and Deck Teachers and holds them to a higher standard
  • Interacts with parents/guardians to discuss student progress
  • Acts as a GSS “ambassador” to ensure customer satisfaction
  • Conducts weekly audits of the Deck Supervisor Rosters, Deck Supervisor Notes, Training Logs, Pump Room Checklist, Cleaning Checklist and Visual Scheduler
What we offer
What we offer
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Leadership roles
  • Parttime
Read More
Arrow Right

Pool Operations Manager

Oversees the quality and success of all pool operations including the management...
Location
Location
United States , Dayton
Salary
Salary:
12.00 - 17.00 USD / Hour
goldfishswimschool.com Logo
Goldfish Swim School
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to work with children
  • Excellent interpersonal communication and organizational skills
  • Must pass background examinations (included with training)
  • High school diploma or GED is preferred
  • Two or more years as a swim instructor required
  • Experience as a youth sports instructor/coach, camp counselor and/or teacher preferred
  • College degree preferred
  • Lifeguard, CPR/AED, First Aid certifications and Ellis lifeguarding certifications required
Job Responsibility
Job Responsibility
  • Oversees the quality and success of all pool operations including the management of the Deck Supervising staff, Golden Teachers and Swim Instructors, as well as the on-deck staff, maintenance of pool environment and interaction with students and parents/guardians
  • Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices
  • Audits all Deck Supervisor rosters for User Defines, 4MC/6MC/8MC students and proper class placements based on age
  • Improves efficiencies by merging classes, closing classes and creating new classes as needed
  • Audits the Visual Scheduler to assure all classes have been properly created, class sizes are appropriate and class costs are correct
  • Provides leadership, discipline and constructive feedback to Deck Supervisors, Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum
  • Conducts periodic evaluations of Deck Supervisors, Instructors and Deck Teachers and holds them to a higher standard
  • Interacts with parents/guardians to discuss student progress
  • Acts as a GSS “ambassador” to ensure customer satisfaction
  • Conducts weekly audits of the Deck Supervisor Rosters, Deck Supervisor Notes, Training Logs, Pump Room Checklist, Cleaning Checklist and Visual Scheduler
What we offer
What we offer
  • Leadership roles
  • Flexible hours
  • Great pay
  • Valuable work experience
  • Increased social opportunities
  • Future references/referrals
  • Paid training
  • Flexible shifts
  • Shout awards
  • Gift cards
  • Parttime
Read More
Arrow Right

Pool Operations Manager

Are you looking for a great gig where the work is actually fun? Do you want to w...
Location
Location
United States , Aliso Viejo
Salary
Salary:
21.00 - 26.00 USD / Hour
goldfishswimschool.com Logo
Goldfish Swim School
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to work with children
  • Excellent interpersonal communication and organizational skills
  • High school diploma or GED is preferred
  • Two or more years as a swim instructor required
  • Experience as a youth sports instructor/coach, camp counselor and/or teacher preferred
  • College degree preferred
  • Optional CPO Certification
  • Lifeguard, CPR/AED, First Aid certifications and Ellis lifeguarding certifications required
Job Responsibility
Job Responsibility
  • Oversees the quality and success of all pool operations including the management of the Deck Supervising staff, Golden Teachers and Swim Instructors, as well as the on-deck staff, maintenance of pool environment and interaction with students and parents/guardians
  • Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices
  • Audits all Deck Supervisor rosters for User Defines, 4MC/6MC/8MC students and proper class placements based on age
  • Improves efficiencies by merging classes, closing classes and creating new classes as needed
  • Audits the Visual Scheduler to assure all classes have been properly created, class sizes are appropriate and class costs are correct
  • Provides leadership, discipline and constructive feedback to Deck Supervisors, Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum
  • Conducts periodic evaluations of Deck Supervisors, Instructors and Deck Teachers and holds them to a higher standard
  • Interacts with parents/guardians to discuss student progress
  • Acts as a GSS “ambassador” to ensure customer satisfaction
  • Conducts weekly audits of the Deck Supervisor Rosters, Deck Supervisor Notes, Training Logs, Pump Room Checklist, Cleaning Checklist and Visual Scheduler
What we offer
What we offer
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Leadership roles
  • Parttime
Read More
Arrow Right

Resident Assistant

If you’re looking for a job that goes beyond the basics to deliver purpose and j...
Location
Location
United States of America , Hillsboro
Salary
Salary:
18.00 - 20.00 USD / Hour
leisurecare.com Logo
Leisure Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated experience in a caregiving role
  • Current CNA a plus!
Job Responsibility
Job Responsibility
  • Assists resident with activities of daily living (ADL's) and all personal care skills (bathing, dressing, grooming, toileting)
  • Makes appropriate observations about the resident’s condition in every interaction
  • Records and follows-up with changes in resident’s condition in a timely manner
  • Assists residents with laundry and housekeeping services as needed
What we offer
What we offer
  • Medical, Dental and Vision
  • Early Wage Access (access to earned wages when needed!)
  • 401k
  • 10 days vacation & 1 hour Sick Leave earned for every 30 hours worked
  • Bereavement & Jury Duty Leave
  • 6 Holidays
  • 2 Float Holidays
  • Flexible Spending Accounts (Health and Dependent Care)
  • Meal Discounts
  • Tuition Assistance
  • Fulltime
Read More
Arrow Right

Traffic Management CAD Technician

FM Conway is currently recruiting a Traffic Management CAD Technician to join ou...
Location
Location
United Kingdom , Ipswich
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
July 04, 2026
Flip Icon
Requirements
Requirements
  • Strong knowledge of Traffic Management operations
  • experience using CAD, BricsCAD and Cone 11 software
  • ability to read and translate blueprints and technical drawings
  • ability to work well under pressure, prioritise tasks effectively and have excellent attention to detail
  • M7 Lantra qualification is highly desirable, but not essential
Job Responsibility
Job Responsibility
  • Working within a team of Traffic Management development designers and Project Engineers to ensure that drawings are to a high and legal standard
  • Producing clear drawings, signage placement layouts and diversion route strategies
  • Developing safe and efficient traffic management plans for work sites and road network
  • Carrying out on site assessments as required
  • Designing sites in accordance with Chapter 8 TSM
  • Engaging with Project Teams & Engineers to respond effectively to working methods that require traffic Management designs that conform to a legal standard
What we offer
What we offer
  • Career and professional development
  • 23 days holiday plus bank holidays
  • Life assurance
  • Opportunities for internal and external training
  • Access to a wide range of shopping discounts through Rewarding Great People platform
  • Health and well-being benefits including 24-hour advice lines
  • Support from in-house mental health first aiders
  • Fulltime
Read More
Arrow Right

Registered Nurse, CVOR

Baptist Downtown is hiring a Registered Nurse for our Cardiovascular Operating R...
Location
Location
United States , Jacksonville
Salary
Salary:
Not provided
baptistjax.com Logo
Baptist Health (Florida)
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-2 years Operating Room Nursing Experience Required
  • Basic Life Support (BLS) Required
  • Advanced Cardiac Life Support (ACLS) Required
  • Licensed Registered Nurse Required
  • Associate of Science, Nursing
  • Registered Nurse (RN) - State Nursing Boards
  • Driver's License - DMV
  • Basic Life Support (BLS) - AHA
  • Advanced Cardiac Life Support (ACLS) - AHA
Job Responsibility
Job Responsibility
  • Providing for patient needs as recognized through use of the nursing process
  • Supervision of care provided by supportive personnel and coordination of care provided by ancillary services
  • Including patients and significant others (SO)/families in developing an individualized plan of care
  • Education of patients/SO/families to their disease process and plan of care
  • Coordinating and preparing assigned operating room/case
  • Assessment of patient care needs and the anticipation of needs of the case
  • Circulating, scrubbing, assisting on Cardiothoracic and vascular procedures
  • Fulltime
Read More
Arrow Right

Pediatric Occupational Therapist

Wolfson Children's Hospital Rehab Services is hiring a Pediatric Occupational Th...
Location
Location
United States , Jacksonville
Salary
Salary:
Not provided
baptistjax.com Logo
Baptist Health (Florida)
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree (or higher) in Occupational Therapy Required
  • Licensed Occupational Therapist from FL Department of Health Required
  • Basic Life Support (BLS) certification from the American Heart Association Required
  • Pediatric Occupational Therapy in the outpatient setting is strongly preferred
Job Responsibility
Job Responsibility
  • Evaluates and treats patients with developmental, neurological, orthopedic, and medical diagnoses
  • Extensive patient/family education
  • Works with multidisciplinary team care
What we offer
What we offer
  • $1,000 Sign on Bonus
Read More
Arrow Right

Nursery Manager

Join the Kindred Family – Lead, Inspire, and Make a Difference. Are you an exper...
Location
Location
United Kingdom , Hauxton
Salary
Salary:
34000.00 - 36000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in leading and managing a team within early years
  • Strong written and verbal communication skills
  • Excellent organisational skills and attention to detail
  • Outstanding customer service and time management
  • Full and relevant Early Years Level 3 Childcare Qualification or higher
  • Sound knowledge of EYFS and OFSTED guidelines
Job Responsibility
Job Responsibility
  • Lead the Deputy Manager, Third in Charge, and Room Leaders to ensure high standards of Early Years care and education
  • Maintain an organised, safe, and stimulating nursery environment
  • Keep accurate records and ensure procedures are followed across the nursery
  • Build and maintain a reputation as the nursery of choice for children and staff
  • Model and monitor best practice in line with regulatory guidelines
  • Inspire and support your team, overseeing inductions, mentoring, and ongoing development
  • Ensure the nursery runs efficiently, meets KPIs, budgets, and targets, and is prepared for audits and inspections
  • Oversee the day-to-day operations of the nursery
  • Lead by example, modelling good practice and creating a shared vision
  • Supervise, support, and allocate tasks to your team
What we offer
What we offer
  • Birthday Off
  • 6 Fully Paid Sick Days
  • Cashback Healthcare Plan
  • Retail Discounts
  • Recognition & Reward Scheme
  • 50% Childcare Discount
  • 24/7 Virtual GP Access
  • 24/7 Counselling Support
  • Discounted Gym Membership
  • Personal Financial Advisor Access
  • Fulltime
Read More
Arrow Right