Customer Operations Administrator Job at Bank of Ireland (Huntingdon)

Customer Operations Administrator

Bank of Ireland

Location:
United Kingdom , Huntingdon

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

Save Job

Job offer has expired

Job Description:

This is an exciting opportunity to start your career with Marshall Leasing, which is a successful, profitable and expanding business within the overall Bank of Ireland Group portfolio, offering numerous long term opportunities throughout the UK. You will take care of key customer contacts and drivers and ensure that the highest standard of service is maintained. The role will also overlap into the Accounts department to provide additional support when required.

Job Responsibility:

Administrate and handle our customer's penalty charge notices (PCNs), along with providing customer PCN management information (Mi)
Maintain good working relationships with colleagues and customers to deliver the highest levels of service
Maintain an up to date knowledge of all systems used in the running and administration of the fleet so as to provide an effective and efficient operation
Coordinate road fund licence renewals accurately and timely and handle MOT test reminders in a timely manner when required
Manage vehicle movements on request and administrate the disposal of vehicles at auction
Ensure all phone calls and emails are taken care of promptly and efficiently along with other general administrative tasks

Requirements:

Previous experience working in a fleet administration role, demonstrating proficient IT skills
Be able to confidently and competently interact with customers, other business units and service agents alike
The ability to work to tight timescales whilst maintaining accuracy and attention to detail
Excellent telephone communications skills
Good administration skills with experience of Microsoft Excel, good problem solving skills and proven track record to problem solve

What we offer:

24 days annual leave
Excellent pension contributions
6 months paid maternity leave
Innovative fertility and surrogacy policy
Working parent and carer supports
Substantial health insurance contribution
Employee assistance program
Financial wellbeing coaches
Support for educational and professional qualifications

Additional Information:

Job Posted:
February 03, 2026

Expiration:
February 04, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Bank of Ireland - All Job Offers

Job Link Share: