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ASML Logo ASML · Finance

Customer Operations Accounts Receivable Specialist

United States, Chandler · Job Posted June 02, 2026
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Job Responsibility

  • Prepare, review and issue customer invoices in an accurate and timely manner in accordance with contractual terms, company policies and tax requirements
  • Monitor invoice delivery, ensuring customers receive invoices through the correct channels (email, customer portals, EDI, etc.)
  • Collaborate with internal teams to resolve billing discrepancies, pricing issues, or missing documentation
  • Due to the high volume of US01 customer invoices, this role will be expected to do routine check-in’s with CO management to align on focus areas, goals and key issues
  • Support process improvements to enhance billing accuracy, reduce errors and streamline the invoicing workflow
  • Produce regular reporting, including AR aging, cash forecast inputs, customer performance and invoice status tracking
  • Support month-end and quarter-end close, including reconciliation of AR accounts, review of unapplied cash and verification of billing completeness
  • Execute and deliver customer invoicing as needed, ensuring accuracy and timeliness
  • Ensure first-time-right execution and strict compliance with ASML’s internal policies, U.S. GAAP, and both local and global regulations
  • Promote process standardization and automation by utilizing tools such as SAP S/4HANA, Robotic Process Automation (RPA), portals, and macros to improve efficiency
  • Ultimate goal of Collections work would be to contain overdue balances to below 90 days and drive to the point where we can pro-actively contact customers to schedule larger payments
  • Serve as a structural solutions expert, actively contributing to global Quote-to-Cash (Q2C) process optimization and discussions on tooling enhancements
  • Provide insights specific to the U.S. market and contribute to planning with global Order Control colleagues
  • Drive efforts to standardize, simplify, and automate processes, leveraging advanced tools including SAP S/4HANA, RPA, and portals
  • Work collaboratively with teams across Sales, Finance, and Customer Operations to ensure seamless information flow and process integration
  • Identify opportunities for efficiency improvements and implement changes using LEAN methodology
  • Lead or provide support for both global and regional improvement initiatives, such as SAP Financial Supply Chain Management (FSCM) and dispute management tool deployment

Requirements

  • Bachelor's or Master's degree in Finance, Accounting, Business Economics, or a related field
  • At least two years of collections experience within a publicly traded company
  • Strong understanding of internal control frameworks as well as relevant laws and regulations
  • Experience working with ERP systems (such as SAP), Microsoft Office, and emerging IT solutions including S/4HANA and RPA
  • Effectively prioritizes and manages a high volume of customer invoices, averaging 1,000 per week
  • Possesses excellent verbal and written communication skills in English
  • Proactive, customer-centric, and resilient under pressure
  • Values diversity and team development, with the ability to bridge cultural and disciplinary differences
  • Dedicated to continuous improvement and consistently strives to exceed expectations
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