Customer Operational Analyst Specialist Job at Hewlett Packard Enterprise (Tlaquepaque)

Digital Advertising Operations Specialist

This position will report to the Digital Activations Manager and support the imp...

Location

United States of America , Charlotte

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business/Marketing
Advertising
or 3+years of related field preferred
Other combinations of experience and education that meet the minimum requirements may be substituted
1 years of analyst or pricing experience or more preferred
Strong leadership skills with the ability to build relationships cross-functionally
Problem-solving
analytical skills
and resourcefulness
proactive

Job Responsibility

Serve as a content scheduling expert on multiple platforms
Responsible for the activation of multiple campaigns
Build and keep contact with multiple Business Units assigned and provide support with Digital requests
Interact with Campaign Planning team and Network Support teams as needed to ensure campaigns are accurately and timely implemented
Assist in the implementation and ongoing management of process and application improvements such as content delivery systems and compliance reporting
Manage all digital campaign execution including testing
automation rules
notifications
optimization
and analysis

Fulltime

Digital Advertising Operations Specialist

Circle K is hiring a Digital Advertising Operations Specialist responsible for c...

Location

United States of America , Tempe

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business/Marketing, Advertising, or 3+ years of related field preferred
1 year of analyst or pricing experience or more preferred
strong leadership skills with the ability to build relationships cross-functionally
problem-solving, analytical skills, and resourcefulness
proactive, quick learner
self-starter who takes initiative with the ability to work in both a team environment and independently
superior time management and organizational skills as well as the capacity to manage workload peaks, multitasking, and meeting tight deadlines
strong customer service experience and the ability to foster relationships as necessary
flexible, patient, courteous, professional
excellent written and verbal communications skills, including organization, interpersonal skills, a positive attitude, and the ability to thrive in an atmosphere of change and innovation

Job Responsibility

Serve as a content scheduling expert on multiple platforms
responsible for the activation of multiple campaigns
build and keep contact with multiple Business Units assigned and provide support with Digital requests
interact with Campaign Planning team and Network Support teams as needed to ensure campaigns are accurately and timely implemented
assist in the implementation and ongoing management of process and application improvements such as content delivery systems and compliance reporting
manage all digital campaign execution including testing, automation rules, notifications, optimization, and analysis
assist with troubleshooting any scheduling issues that impact campaign execution
modify and test/QA as necessary
contact stores to test and troubleshoot campaign setup and implementation
increase professional and technical knowledge by attending educational workshops

What we offer

Equal Opportunity Employer policies
compliance with the Americans with Disabilities Act (ADA)
reasonable accommodations for disabilities
professional growth through workshops and professional societies

Fulltime

Customer Accounts Specialist - Strategic Accounts India

HPE Financial services is where we help organizations create the investment they...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience with 2–4 years of related experience, or a Master’s degree with up to 2 years of experience
4–6 years of relevant experience in credit and collections, asset management, or the leasing industry
Proven experience in handling complex invoice reconciliations
Good understanding of Indian tax regulation
High proficiency in Excel and data analytics

Job Responsibility

Manage corrective actions related to invoice inaccuracies
Provide customer service by responding to, tracking, and resolving customer invoicing inquiries
Collaborate with internal stakeholders such as Sales, Operations, Finance, Tax, and Credit Analysts to address potential relationship issues
Actively manage AR health and ensure targets are met
Coordinate, facilitate, process, and follow up on financial changes
Manage and process non-financial changes, ensuring customer information is accurate and up to date in the system
Identify current and potential past-due accounts
Make collection calls and manage the collection strategy

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Client specialist - quality analyst

We are seeking talented individuals to join our team in Manila as Quality Analys...

Location

Philippines , Manila; Taguig City

Salary:

Not provided

Access Healthcare LLC

Expiration Date

Until further notice

Requirements

Willing to work at our office in McKinley Hill, Taguig
Strong listening skills with attention to detail
Minimum 1 year of experience in Healthcare BPO as a Quality Analyst
Familiar with revenue cycle management process
Knowledge of Healthcare terminology will be added advantage

Job Responsibility

Listen to recorded and live customer interactions to assess agent performance, adherence to scripts, and compliance with company guidelines
Conduct thorough evaluations of calls, chats, and emails based on predefined criteria to measure service quality and identify areas for improvement
Provide constructive feedback and coaching to agents based on evaluation results to enhance their skills and performance
Generate regular reports on quality metrics, trends, and performance indicators to management, highlighting areas of excellence and opportunities for improvement
Collaborate with training teams to develop and deliver training materials and modules based on identified needs and trends
Identify process gaps, inefficiencies, and areas for enhancement in customer service operations, and propose solutions to streamline workflows and enhance overall service quality
Ensure that agents adhere to regulatory requirements, company policies, and industry standards in all customer interactions
Participate in quality improvement initiatives, calibration sessions, and team meetings to foster a culture of continuous improvement and excellence

Specialist IS Business Systems Analyst - Product Team

In this vital role you will join the Revenue Management Product Team in Amgen’s ...

Location

United States

Salary:

117162.00 - 144885.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree
OR Master’s degree and 2 years of Information Systems experience
OR Bachelor’s degree and 4 years of Information Systems experience
OR Associate’s degree and 8 years of Information Systems experience
OR High school diploma / GED and 10 years of Information Systems experience

Job Responsibility

Serves as the Product Owner and Lead Business Analyst for Amgen’s Model N Revenue Cloud SaaS implementations, with responsibility for the full cycle of service delivery
Owns stakeholder relationships with cross-functional business and DTI partners to translate, negotiate, and influence business needs into technology product solutions
Evaluates needs, researches, and helps design and engineer product capabilities and process workflows to enable integrated contract development, operations, and financial reporting with improved transparency and auditability
Establishes and maintains system capabilities and governance to ensure data integrity across the technology landscape
Manages the full lifecycle of product features using SAFe principles from product visioning through DevOps
Supports product leadership with project management, planning, resourcing (both internal and external), prioritization, and funding for product capabilities
Provides key Product Owner and Business Analyst support for Amgen’s implementation and operations of the Model N Pharma Revenue Cloud SaaS platform, including data management for master data (products, pricing, contracts, customers, and memberships), contracts, strategies, and rebates and fee transactions for payer (managed care), channel, and provider rebates
Works cross-functionally with Client Facing IT, Commercial, and Finance stakeholders to support data integrations and workflows necessary for forecasting, reporting, and analytics capabilities across Amgen’s Gross-to-Net processes
Works with business partners, end users, and technology teams to capture, understand, and define business requirements
Partners with Product and Enterprise IT teams to build and validate technology solutions, workflows, and process automation, including automated regression testing

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible

Fulltime

Banking Specialist - Client Onboarding & Offering - Expert Team

As a Banking Operations Business Analyst, you will play a pivotal role in ensuri...

Location

Switzerland , Bioggio

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Banking education, Bachelor's degree or equivalent with good knowledge of financial instruments and regulatory requirements
7+ years’ work experience in the banking industry
Excellent knowledge of Banking Operations services (e.g. Securities Operations, Cash Operations, Asset Servicing or Masterdata Management)
Project management skills to manage multiple tasks and prioritize workload effectively
Strong sense of responsibility and solutions oriented with high level of integrity and reliability
Excellent communication (verbal and written) and interpersonal skills with the ability to collaborate effectively with cross-functional teams and to deliver in a fast-paced environment
Good command of written and spoken English (any other language is a plus)
Strong Microsoft Office Suite skills
Adaptability and flexibility in case of occasional and time-limited support across locations aiming to cover specific tasks (e.g., post go-live stabilization)
Positive, pro-active, and can-do attitude with a high level of integrity and reliability

Job Responsibility

Prospect client support: Provide in-depth insights and guidance to prospective clients regarding Banking Operations services, processes, and over-arching market considerations. Understand client needs and tailor offers based on their specific requirements
Onboarding new clients: Collaborate with clients during the pre-project phase to define project scope, objectives, and deliverables. Creation of Banking Operations implementation plans and timelines
Project execution & post go-live: Lead the onboarding process, ensuring successful implementation with a smooth transition into the run operations. You are responsible for the deliverables which include the like of workshops on process business cuts, golden copy set up, user acceptance test coordination, go-live coordination, and post implementation governance
Consultancy: Leverage your deep understanding of Back-office services and the financial industry to provide consultancy to on-premises, software-as-a-service and banking operations-as-a-service Avaloq clients. Assist clients in resolving operational challenges and optimizing their front, middle or back office operations
Meet with assigned clients when needed and perform an initial assessment of a problematic situation requiring support
Drafting concise reports with recommendations and solutions with attention to a client’s wishes, capabilities and limitations
Strategic projects: Engage in strategic initiatives aimed at improving the efficiency, quality, or customer experience within banking operations
Managing relationships with clients and stakeholders
Ensure meaningful project structure and governance, and the management of key stakeholders

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

Product Manager II (Customer Operations)

As a Technical Product Manager specializing in AI Solutions, this team member wi...

Location

United States , Conshohocken; Remote

Salary:

Not provided

Cencora

Expiration Date

March 27, 2026

Requirements

Bachelor's degree in Computer Science, Information Systems, Business, or a related field
7-10 years of relevant product management or related work experience required
Demonstrated experience defining and executing on AI products in an enterprise or B2B/B2C product environment
Strong leadership and collaboration skills within cross-functional teams
Excellent verbal and written communication skills
Strong problem-solving and analytical skills
Enthusiasm for AI technology and its innovative application in enterprise settings
5+ years of product management experience in customer service, enterprise e-commerce, or customer platform domains
Familiarity with enterprise CRM platforms
Salesforce strongly preferred

Job Responsibility

Build and maintain strong relationships with business partners and the broader IT organization to deliver impactful AI solutions
Conduct analysis and gather insights to identify and prioritize high-value use cases for AI-enabled tools
Advise and consult stakeholders on build vs buy decisions
Collaborate with the team to define product goals, align with business priorities, and ensure product roadmaps reflect stakeholder needs
Develop detailed product requirements documents (PRDs), write user stories, and create functional specifications
Oversee the creation of test plans, perform system integration testing, validate test results, and address any issues during testing phases
Work closely with end users to optimize product adoption, provide training, and offer support for prompt engineering and tool usage
Create, test, iterate, and publish production-ready prompts for customer operations use cases
Mentor product specialists and business analysts, with potential to build and lead a team as the portfolio grows

What we offer

Medical, dental, and vision care
Comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities

Fulltime

Vp data & insights

Curriculum Associates is seeking a VP of Data & Insights to lead their data ecos...

Location

United States of America , Massachusetts

Salary:

149500.00 - 275500.00 USD / Year

EdTech Jobs

Expiration Date

Until further notice

Requirements

Proven experience leading full-stack data organizations including engineering, governance, operations, and analytics
Strong command of relational and cloud-based data platforms (Snowflake, Azure Data Services, Databricks, etc.)
Deep understanding of data modeling, ETL/ELT frameworks, pipelines, orchestration tools, and API integrations
Expertise in BI and visualization tools (Power BI preferred)
Thorough knowledge of enterprise data governance, data quality management, metadata, and master data concepts
12–18 years of experience in data and analytics roles, with at least 7–10 years in leadership positions
Demonstrated ability to build and scale global teams in a matrixed, fast-moving environment
Strong communication and data storytelling skills with the ability to influence senior executives
Experience driving enterprise adoption of new tools, platforms, and ways of working
Experience supporting diverse business functions such as Product, Sales, Finance, Marketing, Operations, or Customer Experience

Job Responsibility

Define and execute a comprehensive enterprise-wide data and analytics strategy, aligned to organizational goals and future growth
Establish the roadmap for data engineering, governance, quality, operations, and insights—balancing innovation, speed, and reliability
Drive modernization of data platforms (e.g., Snowflake, Azure, Databricks) and BI tools (Power BI, Tableau)
Lead the design, build, and maintenance of scalable, secure, and reliable data pipelines, data models, and integration frameworks
Own the enterprise data architecture and evolving the data stack in partnership with Engineering and Cloud teams
Oversee ingestion, transformation, orchestration, and monitoring to ensure timely and accurate data availability
Establish a strong data governance operating model including ownership, stewardship, standards, and policies
Implement frameworks for data quality measurement, metadata management, cataloguing, lineage, and controlled access
Partner with Security, Compliance, Legal, and business leaders to ensure data is used responsibly, ethically, and compliantly
Own end-to-end data operations, focusing on system reliability, SLAs, monitoring, performance optimization, and operational excellence

What we offer

Medical, dental, vision, and basic life insurance coverage for employees (and their families)
Company 401k plan with employer match
Flexible vacation and sick policy
Twelve paid holidays
Winter office closure between Christmas and New Year's

Fulltime

Customer Operational Analyst Specialist

Hewlett Packard Enterprise

Location:
Mexico , Tlaquepaque

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 01, 2026

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