Customer Onboarding Specialist II Job at PartnerHero (San Pedro Sula or Tegucigalpa)

Product Training Specialist II - Ventrac

The primary role of the Product Training Specialist II will be to develop and de...

Location

United States , Orrville

Salary:

65000.00 - 80000.00 USD / Year

The Toro Company

Expiration Date

Until further notice

Requirements

2+ years' experience in public speaking and/or teaching in a classroom environment with the ability to connect with the audience and hold their attention
2+ experience troubleshooting and working with hydraulic, electrical, and mechanical systems with the ability to deliver in-depth presentations and develop accurate training materials for them
Must enjoy speaking with, instructing, and interacting with people from various backgrounds, languages, and ethnic groups (including through the use of an interpreter)
Excellent oral and written English communication skills
Demonstrate ability to maintain composure and communicate effectively with unhappy customers
Proven ability to work as part of a team, accept feedback and make necessary changes
Excellent computer and keyboarding skills (Microsoft Office, Internet)
Strong interpersonal skills – professional, courteous, friendly, and helpful
Self-motivated with excellent project, time management and organization skills
Must be able to sit and stand for extended periods of time

Job Responsibility

Develop and deliver sales and technical training to Ventrac dealers, technicians, and sales staff by leading and facilitating factory sales and service training events at Ventrac’s Training Center in Orrville, OH
Develop, update, and distribute sales and service training content for in-person events or for use during new dealer onboarding
Facilitate and coordinate various customer events and internal training
Support the Ventrac sales and service teams at trade shows, dealer sales events, or field technical training
Develop and maintain in-depth technical training curriculum (includes power point presentation, video, lab exercises, and written content)
Train dealer technicians through service training events, video presentation, and web-based learning
Conduct training sessions for Ventrac international distributors (may require use of an interpreter)
Develop training material for use at customer clinics that is relevant and understandable for end users
Report on training program effectiveness and suggest improvements to training criteria
Deliver sales training content according to business needs and ensure all gaps in knowledge, skills, and competency have been fulfilled

What we offer

Competitive salary
Affordable and top tier medical/dental/vision plan
401k
Dress for your day - casual, office-plant blended environment
Onsite amenities – two onsite cafes and large break rooms
Wellness - mental health, financial health, and other resources
Volunteerism - 20 hours of paid time to volunteer in the community
Growth Opportunities – Tuition reimbursement, opportunities to move into new areas of interest, and promotion opportunities
Competitive Salary – between $65,000 - $80,000
Eligible to participate in an incentive program

Fulltime

Health Services Specialist II

We are looking for a detail-oriented Health Services Specialist II to support ad...

Location

United States , Minnetonka

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Prior experience in an administrative, healthcare support, or customer service role
Working knowledge of medical terminology and common health plan processes
Strong verbal and written communication skills with the ability to interact professionally with internal customers
Comfortable using internet-based applications and maintaining accurate information in multiple systems
Excellent organizational skills with the ability to manage competing priorities and detailed tasks
Experience with authorizations, coordination activities, or healthcare documentation is preferred
Familiarity with MMIS or Medicaid Management Information System platforms is a plus

Job Responsibility

Provide administrative support for health services operations, ensuring requests and documentation are processed accurately and on time
Communicate with internal teams and external contacts to resolve service questions, gather needed information, and maintain a high level of customer support
Review and coordinate authorization-related activities while following established healthcare and health plan guidelines
Maintain organized records, track submissions, and monitor case details across multiple systems and databases
Assist with training-related tasks by helping onboard team members and reinforcing process expectations when needed
Use online tools and internal platforms, including healthcare information systems, to research, update, and verify member or case information
Support hiring or staffing coordination activities such as scheduling, document collection, or submission tracking when assigned
Perform quality checks on work items to help ensure accuracy, compliance, and consistency with departmental standards

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

IKEA Call Center Sales Specialist II

About this work area: Secure excellent competence level among senior sales gener...

Location

United States , Baltimore

Salary:

63215.00 - 90713.75 USD / Year

IKEA

Expiration Date

Until further notice

Requirements

Minimum 3 years of related experience
Experience of coaching and training senior/expert co-workers
Fluent in English and local language, both written and spoken

Job Responsibility

Share knowledge, news and ways of working connected to the area of expertise to enable Senior Sales Generalists to always have a commercial mindset and secure a great remote customer experience
Evaluate skill performance within the area of expertise, suggest improvement areas and via Remote Team Leaders enable Senior Sales Generalists to work on potentials and build on strengths
Carry out local learning delivery, as well as review and validate the content of learning
Collaborate with multiple stakeholders across Ingka connected to the area of expertise
Secure, in collaboration with Knowledge Specialists, that content connected to the area of expertise is communicated in a qualitative and accurate way
Training and onboarding new RCMP co-workers, additionally supporting experienced co-workers to improve their performance
Responsible for creating and localizing new educational material in partnership with Experience Design (XD) Team, IKEA Learning & Development, Leadership & Competence resources, and group
Identify Co-worker skill gaps and performance patterns providing coaching and feedback
Access and identify multiple learning styles to meet training needs for successful Co-worker development
To access and identify training needs to gain a comprehensive understanding of where co-workers may need additional development support

What we offer

medical and Rx
dental
vision
401k
meal deal
store discount
autism coverage
parental leave
pet insurance
education assistance

Fulltime

IKEA Call Center Resolutions Specialist II

At IKEA it’s all about our customers, and in Customer Relations we build and ret...

Location

United States , Baltimore

Salary:

63215.00 - 90713.75 USD / Year

IKEA

Expiration Date

Until further notice

Requirements

Minimum 3 years of related experience
Experience of coaching and training senior/expert co-workers
Fluent in English and local language, both written and spoken

Job Responsibility

Share knowledge, news and ways of working connected to the area of expertise, to support the Remote Resolution function to always have a customer mindset and secure a great remote customer experience, thus building trust in the IKEA brand
Evaluate skill performance within the area of expertise, suggest improvement areas and via Remote Team Leaders enable Senior Resolution Generalists to work on potential, as well as build on strengths, thus contributing to reaching individual and team goals
Carry out local learning delivery, review and validate the content of learning to secure local relevance and a high level of competence among the Remote Resolution function
Collaborate with multiple stakeholders across Ingka connected to the area of expertise to be able to update the Remote Resolution function on range changes, processes, and ways of working
as well as to secure that RCMP perspectives continuously influence relevant processes and are represented in all relevant forums
Collaborate with Knowledge Specialists to ensure that content connected to the area of expertise is communicated in a qualitative and accurate way, in order to ensure the Remote Resolution function gets all context needed to serve customers in the best possible way
Collaborate with Experience Design (XD) team on ongoing initiatives in the area of expertise to ensure that the quality of the outcome matches the expectations
Training and onboarding new RCMP co-workers, additionally supporting experienced co-workers to improve their performance, upskilling Resolution functional areas, and complex systems knowledge building
Responsible for creating and localizing new educational material in partnership with XD Team, IKEA Learning & Development, Leadership & Competence, resources and Group
system roll out and/or upgrades and maintaining learning resources

What we offer

medical and Rx
dental
vision
401k
meal deal
store discount
autism coverage
parental leave
pet insurance
education assistance

Fulltime

SAP Ariba Supplier Enablement Specialist II

We are looking for an experienced SAP Ariba Supplier Enablement Specialist II to...

Location

United States , Providence

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in supplier enablement, procurement systems support, or a related field
Bachelor's degree in Business Administration, Supply Chain Management, Information Technology, or a related discipline
Hands-on experience with SAP Ariba, including Supplier Enablement and Business Network functionality
Proficiency in SAP S/4HANA with integration expertise in procurement and supplier management processes
Strong technical skills, including expertise in procurement systems and Microsoft Office applications, particularly Excel
Excellent verbal and written communication skills to interact effectively with suppliers and internal teams
Customer-service-oriented approach with proven problem-solving abilities
Ability to analyze and improve supplier processes based on system insights

Job Responsibility

Manage the onboarding and configuration of suppliers within the SAP Ariba platform, ensuring seamless integration into the system
Provide Tier 2 support to address supplier inquiries and resolve technical issues promptly
Monitor supplier interactions and maintain strong relationships through clear and effective communication
Ensure system functionality and troubleshoot any integration challenges
Collaborate with procurement teams to support supplier enablement processes and enhance operational efficiency
Utilize SAP S/4HANA to integrate procurement and supplier management workflows
Develop and maintain documentation related to supplier enablement processes
Conduct training sessions for suppliers on utilizing the SAP Ariba platform
Analyze supplier data to identify and implement improvements
Work closely with internal teams to align supplier enablement with organizational goals

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in our company 401(k) plan

People Operations Specialist II, I-9 Compliance

The primary and immediate focus of this role will be I-9 outbound appointments a...

Location

United States

Salary:

30.70 - 46.05 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Typically requires 2 years of experience in Human Resources (or 6 years in customer service)
Bachelor’s degree in business, Human Resources, Compliance, or Technology related field or equivalent experience
Attentive listening skills with ability to ask probing questions
Ability to work effectively in high-pressure situations
High sense of urgency for meeting commitments
Demonstrate knowledge and understanding of relevant HR content areas
Critical thinking and multi-tasking in a high-volume environment
Ability to consistently deliver high quality customer service
Excellent decision making, critical thinking, communication, presentation, and interpersonal skills
Must be self-directed, self-motivated, flexible

Job Responsibility

Handling the I-9 process for new hires in a timely and customer-focused manner
Meeting federal guidelines with the I-9 process
Scheduling and completing I-9 appointments with new hires
Ensure all documentation is completed with accuracy
Identify process improvement opportunities and participate in knowledge management efforts
Participate in cross-training in multiple content areas
Monitor case queues, prioritize workload, and follow through on open items
Deliver a high-quality teammate experience
Partner with internal teams such as HR Business Partners, Centers of Excellence, and Payroll
Interpret and apply HR policies, procedures, and workflows

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Clinical Specialist, Quality Management I

Who We Are: Because health is personal. That's why Personify Health created the ...

Location

United States

Salary:

60600.00 - 91000.00 USD / Year

Personify Health

Expiration Date

Until further notice

Requirements

Active, unrestricted Registered Nurse (RN) license required
Basic computer literacy
The ability to work on multiple screens, and proficient typing skills
Proficiency in software applications including, but not limited to, Microsoft Word, Microsoft Excel, and Outlook
Ability to speak clearly and convey complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others
Ability to work independently and utilize written resources to problem solve
After training with our training department and 1.5 months ramp (3 months total), must have and be able to work in: Teams on and off camera, SharePoint, Drives as needed, VPN, UM Web or Health Notes, El Dorado, Quick Links, GIAS, ADP, Confluence, Phone system with headset, Smartsheet
Knowledge of medical claims and ICD-10, CPT, HCPCS coding
Excellent verbal and written communication skills for upward and downward conversations
Level I: In-depth knowledge of applicable regulations and accreditation standards (HIPAA, CMS requirements as applicable, NCQA, URAC)

Job Responsibility

Ensure compliance with state, federal, and accreditation requirements (e.g., HIPAA, CMS, NCQA, URAC, ERISA, as applicable)
Conduct internal and external audits of UM/CM/CDM processes and documentation
prepare audit files, findings, and corrective action recommendations
Identify quality and compliance risks and collaborate with cross-functional partners on mitigation and resolution
Review and support SOPs and workflows to ensure regulatory alignment and operational clarity
Support external audit readiness activities, including NCQA and URAC evidence preparation and maintenance
Develop, maintain, and deliver role-based training curriculum aligned to compliance standards, quality goals, and operational workflows
Conduct onboarding and orientation to prepare staff for assigned UM/CM/CDM functions
Deliver training using multiple modalities (virtual, self-paced, and one-on-one coaching) tailored to adult learners
Ensure training covers applicable processes such as case initiation and closure, documentation standards, high-dollar case monitoring, stop-loss notification, administrative support, customer service, and productivity expectations

What we offer

Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions (yes, we use what we build)
Unlimited PTO—rest and recharge time is non-negotiable
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health

Fulltime

Business Banking Corporate Payments Specialist

The Corporate Payment Specialist (CPS) is responsible for prospecting and closin...

Location

United States , Westwood; Miami; Cherry Hill; New York

Salary:

105000.00 - 140000.00 USD / Year

Citizens Bank

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, finance, or related field (or equivalent work experience) preferred
5+ years of experience in treasury management, commercial payments, or related financial services
Strong knowledge of commercial credit card programs
Excellent influence, communication, and relationship-building skills
Ability to analyze complex client needs and provide strategic solutions
Demonstrated ability to build strategic relationships with internal and external stakeholders
Strong negotiation, decision-making, and problem-solving skills
Expertise in pipeline management and sales forecasting, with proficiency in Salesforce or similar CRM systems
Willingness to travel to meet team and customer needs
Excellent interpersonal, communication, and presentation skills

Job Responsibility

Attend client and prospect meetings with RMs and/or TSS to evaluate payment needs and align them with Citizens’ commercial card solutions
Develop and execute pre-call planning and post-call follow-up with internal partners to maintain momentum throughout the sales process
Guide clients through the onboarding and implementation phases, with a focus on driving charge volume and program utilization post-close
Analyze spend data and program usage to identify optimization opportunities, including credit line increases and supplier engagement
Submit and review vendor match templates to maximize supplier acceptance and enhance card adoption
Provide guidance on card pricing, including interchange implications related to data levels (Level I, II, III) and large-ticket transactions, to ensure optimal revenue capture and program profitability
Serve as a subject matter expert on card economics and educate internal partners and clients on how pricing structures impact cost and rebate potential
Engage RM teams across assigned markets for joint calling efforts and opportunity alignment, ensuring equitable lead distribution and market coverage

What we offer

competitive pay
comprehensive medical, dental and vision coverage
retirement benefits
maternity/paternity leave
flexible work arrangements
education reimbursement
wellness programs
paid time off that exceeds mandatory paid sick or paid time-away policy
annual discretionary bonus opportunity

Fulltime

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Customer Onboarding Specialist II

Job Description

Job Responsibility

Requirements

What we offer

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