Customer Onboarding Specialist II Job at PartnerHero (San Pedro Sula or Tegucigalpa)

Tier II Service Desk Specialist

The Desktop Support Technician provides technical assistance and support for har...

Location

United States , Jacksonville; Kansas City

Salary:

22.00 - 25.00 USD / Hour

Makpar

Expiration Date

Until further notice

Requirements

Associate degree in IT, Computer Science, or related field, Trade School, Certificate Programs (or equivalent experience)
6 months to 1 year of desktop support or IT helpdesk experience
Proficiency in Windows and macOS environments
Knowledge of Active Directory, Office 365, and basic networking concepts
Familiarity with imaging tools and remote support software
Familiarity with ticketing systems such as ServiceNow and Remedy
Strong communication, customer service, and problem-solving abilities
Must adhere to federal government IT security standards
Ability to lift and move computer equipment (up to 50 lbs.)
Security Clearance eligibility to obtain and maintain a Public Trust clearance

Job Responsibility

Provide first-level and second-level onsite and remote support for desktops, laptops, printers, and other peripherals
Diagnose and resolve hardware and software issues in a timely manner
Install, configure, and maintain operating systems, applications, and security tools
Assist with onboarding and offboarding of employees, including device setup and account provisioning
Maintain accurate documentation of support requests, resolutions, and asset inventory using an ITSM ticketing system
Collaborate with IT team members to escalate complex issues and implement solutions
Ensure compliance with organizational IT policies and security standards
Support remote users and troubleshoot connectivity issues via VPN or remote tools

What we offer

Great benefits package
Excellent training and career development opportunities
Flexible work schedules
Generous compensation package

Parttime

Senior Application Engineer (Salesforce Agentforce AI)

We’re looking for creative thinkers with hands-on experience in Agentforce, AI a...

Location

United States

Salary:

121000.00 - 135000.00 USD / Year

PointClickCare

Expiration Date

Until further notice

Requirements

Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources
Experience creating intelligent process automations using tools like Power Automate or others
Solid experience creating test automations for Salesforce and other platforms
Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc.
Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.)
Proficient in DevOps processes and tools (e.g., Copado, AutoRabit)
Proficient in GITHUB and troubleshooting standard versioning and DevOps issues
Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions
Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT)
In-depth understanding of Salesforce data models, security, and governor limits

Job Responsibility

Work at the forefront of AI-driven Salesforce solutions and build AI Agents using Agentforce, and other AI platforms like Microsoft Studio for CoPilot Agents
Pioneer intelligent automations in enterprise environments using IPA tools like Power Automate, Alteryx, and others
Build test automations to improve QA efficiencies in QA for Salesforce and other applications
Collaborate with product designers, end-users, and other team members to refine and understand outcomes and AI use cases
Collaborate with other team members to brainstorm ideas for prototyping to test and solution for use cases identified and prioritized
Execute standard to complex tasks in the application development life cycle using languages like Apex, JavaScript, Python, etc., etc., relevant to the core applications (Salesforce, Billing Platform, etc.) and connected or integrated apps (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.)
Perform unit tests for your builds and collaborate with Product Designers and other team members to create accurate and quality test scripts for automated and manual testing
Analyze, troubleshoot, and debug systems for standard issues
Be an AI change agent in your team to gain team buy-in for adopting use of AI agents to save time, reduce waste and improve efficiency to deliver value to customers faster
Create and maintain technical documentation for all builds and AI Agents produced

What we offer

Benefits starting from Day 1
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition

Fulltime

Senior Application Engineer (Salesforce Agentforce AI)

We’re looking for creative thinkers with hands-on experience in Agentforce, AI a...

Location

Canada , Mississauga

Salary:

112000.00 - 125000.00 USD / Year

PointClickCare

Expiration Date

Until further notice

Requirements

Hands-on experience building Agentforce AI Agents, AI workflows, custom agent development, and integration of external data sources
Experience creating intelligent process automations using tools like Power Automate or others
Solid experience creating test automations for Salesforce and other platforms
Solid experience writing clean code that performs well at scale using JavaScript, Apex, Python, etc.
Solid experience with Salesforce integrations and external system integrations (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.)
Proficient in DevOps processes and tools (e.g., Copado, AutoRabit)
Proficient in GITHUB and troubleshooting standard versioning and DevOps issues
Proficient in Agile methodologies (Scrum/Kanban) to iteratively deliver standard solutions
Solid experience with automated testing frameworks (e.g. PMD, Selenium, Copado CRT)
In-depth understanding of Salesforce data models, security, and governor limits

Job Responsibility

Work at the forefront of AI-driven Salesforce solutions and build AI Agents using Agentforce, and other AI platforms like Microsoft Studio for CoPilot Agents
Pioneer intelligent automations in enterprise environments using IPA tools like Power Automate, Alteryx, and others
Build test automations to improve QA efficiencies in QA for Salesforce and other applications
Collaborate with product designers, end-users, and other team members to refine and understand outcomes and AI use cases
Collaborate with other team members to brainstorm ideas for prototyping to test and solution for use cases identified and prioritized
Execute standard to complex tasks in the application development life cycle using languages like Apex, JavaScript, Python, etc., etc., relevant to the core applications (Salesforce, Billing Platform, etc.) and connected or integrated apps (Conga, Docusign, Adobe, Marketo, Gainsight, Gong, Qualtrics, Kantata, TaskRay, etc.)
Perform unit tests for your builds and collaborate with Product Designers and other team members to create accurate and quality test scripts for automated and manual testing
Analyze, troubleshoot, and debug systems for standard issues
Be an AI change agent in your team to gain team buy-in for adopting use of AI agents to save time, reduce waste and improve efficiency to deliver value to customers faster
Create and maintain technical documentation for all builds and AI Agents produced

What we offer

Benefits starting from Day 1
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition

Fulltime

Specialist, ETS Helpdesk (System Administrator II)

Start with customer, end with customer; Own it End-to-End in technical capabilit...

Location

Malaysia , Bangsar South

Salary:

Not provided

Delivery Hero

Expiration Date

Until further notice

Requirements

Minimum of 5 years’ experience in helpdesk or 1st level support with a minimum 2-year hands-on experience managing workstations (Windows & MacOS) and endpoint devices
Great team player who knows how to solve complex issues in conjunction with subject matter experts
ITIL, CompTIA A+ or relevant professional certifications are highly desirable
Ability to work independently and own problems end-to-end
High service orientation and customer skills
Ability to work under pressure and tight deadlines
Excellent verbal and communication skills
An individual who pays attention to details
At least deep knowledge in one or more of the following areas: JIRA & Confluence usage
Configuration management through KACE deployment

Job Responsibility

Able to work independently to ensure our internal users have their IT issues resolved
Communicate to users via chat/f2f/emails to determine the nature of any problems they encounter
Lead the Onboarding and Offboarding activities and processes end to end
Investigating, diagnosing and solving computer software and hardware independently with minimal supervision
Setting up accounts for staff, ensuring that all platforms used by the company are installed
Maintain and outperform KPIs/OKRs/SLAs and CSAT scores
Business travel may be required within local markets
Administration, planning and installation of Windows and Mac systems
Installing and configuring computer hardware, software, printers, door access and CCTV
Basic network troubleshooting

Fulltime

New

GTM Engineer (CPQ)

We are seeking a Senior Salesforce Developer/GTM Engineer with strong Salesforce...

Location

Philippines

Salary:

Not provided

Front

Expiration Date

Until further notice

Requirements

4+ years Salesforce development experience (Apex, Triggers, LWC, Integration)
4+ years hands-on CPQ implementation experience (mandatory)
Strong understanding of Salesforce CPQ Data Model
Experience with Product configuration, complex pricing rules, discounts
Proven track record of end-to-end Salesforce project delivery (design → development → deployment)
Ability to design solutions using out-of-box features + custom development
Hands-on experience managing user access, security, onboarding/offboarding
Excellent communication and stakeholder engagement skills
Certifications: Salesforce CPQ Specialist (must have)
Salesforce Administrator

Job Responsibility

Configure, manage, and customize Salesforce CPQ with Sales lifecycle Management
Own Product Catalog setup (Products, Options, Bundles, Configuration Rules, Pricing, Discounting, Quote Templates)
Apply CPQ Price methodology and manage amendments, renewals, and add ons lifecycle
Integrate Salesforce CPQ with external systems via APIs/connectors if required
Develop solutions using Apex, Triggers, Visualforce, Lightning Web Components (LWC), Flows
Design and implement scalable, optimized solutions to meet evolving business needs
Provide operational support, bug fixes, enhancements, and follow Salesforce best practices
Sandbox Management and CI/CD (e.g., Copado, Gearset, or GitHub)
Work on integrations with external tools & systems (Workato, JIRA, BI tools) as needed
Own onboarding and offboarding activities for Salesforce users, ensuring proper access provisioning, deactivation, and license optimization

What we offer

Competitive salary
Rice subsidy
Fully covered health insurance - medical, dental, vision, and life insurance
Paid parental leave
Generous paid time off & sick leave
Mental health support with Workplace Options
Monthly Lifestyle Stipend to spend on fitness, health and wellness, and other activities
Monthly Teleworking Allowance to be used towards Wi-Fi, equipment, cell data, etc.
Winter Break - Our offices are closed from Christmas to New Year's Day!

Fulltime

IT Support Specialist

The IT Support Specialist provides high-quality technical support across the org...

Location

United States , Bloomington

Salary:

Not provided

Hayes Gibson Property Services LLC

Expiration Date

Until further notice

Requirements

Proficiency in troubleshooting hardware and software
Experience with operating systems (Windows, macOS, Linux) and networking protocols
Strong communication skills
Problem-solving mindset
Customer-focused attitude
Previous experience in IT support or a similar role is highly preferred
A current Microsoft SharePoint Certification is required

Job Responsibility

Provide responsive Tier I and Tier II technical support across hardware, software, networks, and mobile devices
Serve as the primary administrator for SharePoint Online, managing sites, content, permissions, and workflows
Assist with Microsoft 365 and related systems administration, support security and compliance protocols, maintain network devices and equipment, and manage IT inventory, assets, and software licensing
Provide end-user training for SharePoint and Microsoft 365, develop clear documentation and SOPs, and support IT-related onboarding and system training
Track issues, resolutions, and improvements in our internal systems for efficiency and future reference

What we offer

Comprehensive health, dental, and vision insurance
401(k) plan
Generous paid time off
Paid holidays

Fulltime

New

Retail Merchandising Team Leader

Flexible Retail Merchandising work, in great retailers with one of the best merc...

Location

United Kingdom , Kingston upon Hull

Salary:

13.05 - 13.22 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A confident user of IT systems
Ideally experienced in working with large grocery clients
Competent in admin, warehouse and shop floor procedures
Knowledgeable and experienced in display and merchandising techniques, especially planograms, line drawings and fixture layouts

Job Responsibility

Lead a merchandising team delivering a variety of projects, on time and to a high standard across a variety of large grocery clients
Responsible for team health and safety
Ensure customers and store colleagues are safe
Ensure all work is done to the project specification by supporting and managing all team members
Be a point of contact for the Store Manager and Project Manager
Understanding the project, scope of works and day-by-day objectives
Prepping the project by liaising with the Store Manager
Setting out the scope of work for each day of the project
Checking, managing and communicating project progress
Making sure work is completed accurately and on time

What we offer

Uniform
Weekly Pay
Accommodation, which will be provided on a shared basis
If you are a driver, we will provide you with a hire car
Training on our Team Leader Advancement scheme

Fulltime

New

Retail Merchandising Team Leader

Flexible Retail Merchandising work, in great retailers with one of the best merc...

Location

United Kingdom , Newcastle upon Tyne

Salary:

13.05 - 13.22 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

A confident user of IT systems
Ideally experienced in working with large grocery clients
Competent in admin, warehouse and shop floor procedures
Knowledgeable and experienced in display and merchandising techniques, especially planograms, line drawings and fixture layouts

Job Responsibility

Leading a merchandising team delivering a variety of projects
Responsible for team health and safety and ensuring customers and store colleagues are safe
Ensuring all work is done to project specification by supporting and managing all team members
Point of contact for the Store Manager and Project Manager
Understanding the project, scope of works and day-by-day objectives
Prepping the project by liaising with the Store Manager
Setting out the scope of work for each day of the project
Checking, managing and communicating project progress
Making sure work is completed accurately and on time
Administrating the project including timesheets, photos and reports

What we offer

Uniform
Weekly Pay
Accommodation, which will be provided on a shared basis
If you are a driver, we will provide you with a hire car
Training on our Team Leader Advancement scheme

Fulltime

Customer Onboarding Specialist II

PartnerHero

Location:
Honduras , San Pedro Sula or Tegucigalpa

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 15, 2026

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Location:Honduras , San Pedro Sula or Tegucigalpa

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 15, 2026

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January 15, 2026