Customer Onboarding - POS Trainer Hospitality Jobs

Customer Onboarding - POS Trainer Hospitality

OrderMate

Location:
Australia, Melbourne

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The role of a Training Specialist is to enhance business growth by providing specialist product knowledge, training, assistance, and external facing collateral (print, video, marketing and media) to our customers. You will arm our hospitality customers, and their team members, with the knowledge of how best to use our products and services, so that they are set up for success in their business.

Job Responsibility:

Enhance business growth by providing specialist product knowledge, training, assistance, and external facing collateral (print, video, marketing and media) to our customers
Arm our hospitality customers, and their team members, with the knowledge of how best to use our products and services, so that they are set up for success in their business

Requirements:

A hospitality enthusiast, with an interest in the latest trends in hospo tech
Approachable, patient, flexible, efficient, disciplined and most importantly a problem solver
Knowledge of Microsoft Windows, Mac OSX, Word, Excel & Outlook
Good understanding of hospitality-based businesses & processes
Excellent written & oral communication
Customer focused, you have a genuine interest in teaching others
Industry experience at a venue that uses Ordermate would be a plus

What we offer:

Be part of an innovative and tight-knit team committed to excellence
A permanent full time (Monday-Friday only) role, with opportunities for career growth
A competitive salary and bonus payments
Enjoy company-sponsored initiatives focused on well-being and team interaction
Participate in regular virtual and face-to-face team catch-ups
Benefit from our Employee Assistance Program for your well-being
Thrive in a diverse and inclusive workplace
Your voice matters – your ideas and suggestions are valued and considered

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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