Customer Master Data Trainee

• Create and update customer master data and customer hierarchy
• Contract & Commercial conditions management
• Maintenance (create or update) of approved Gross Price List in the system
• Create Settlement Request for off-invoice contract and monitor the process of the credit note creation
• Analyze customer claims related to master data and find the root cause of the error

• Ongoing university studies (active student status)
• Min. 30-hour availability/week
• Strong problem solving, deductive and analytical skills
• At least 0.5-1 years’ experience in Customer service in contact with the customers
• Ability to interact with clients in a professional manner
• Good communication skills
• Analytical approach
• Self-motivated, well organized, hard-working, detail-minded, clear thinker, quick learner
• Well-inclined towards change and has the ability to work under pressure
• Team player, able to work collaboratively transversally and with front line teams with an end-to-end mindset (essential)
• Knowledge of SAP
• Experience with Microsoft Excel
• Excellent English
• Spanish language is advantage (minimum B2 level)

Spanish language is advantage (minimum B2 level)

• Bring the miracles of science to life alongside a supportive, future-focused team
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave