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The Customer Master Data Specialist will be responsible for ensuring the accuracy, consistency, and integrity of customer data during ERP implementation projects. This role focuses on cleansing, validating and migrating customer master data from legacy systems to the new ERP platform, supporting business continuity and process optimization.
Job Responsibility:
Lead customer master data cleansing initiatives as part of ERP implementation projects
Analyze, validate, and update existing customer records to eliminate duplicates, errors, and outdated information
Collaborate with IT, business, and project teams to define data standards and mapping requirements
Prepare and execute data migration plans, ensuring seamless transition to the new ERP system
Develop and maintain documentation for data cleansing processes and procedures
Conduct data quality audits and provide recommendations for ongoing improvements
Support end-users with training and troubleshooting related to customer master data in the ERP
Generate reports to track progress and quality of data cleansing activities
Develop and implement customer master data health assessment
Extraction, Transformation and Loading strategies and policies in D365 to align with the organization's goals
Conduct periodic review with Division / Business unit heads to update / maintain the customer Master data (One CMD etc.)
Ensure alignment with One CRM & D365
Setting up master data process in D365
Integration with One CMD, GCM as applicable
Requirements:
Graduate with 4+ years of experience in Master Data Management
Hands-on experience with ERP systems is mandatory
experience in ERP implementation will be an added advantage
Strong expertise in data analysis with high attention to detail
Good understanding of business processes, commercial aspects, compliance requirements, and data governance
What we offer:
An interesting and challenging position in an open and friendly environment
Help each other to develop and create value for our customers
An exciting place to build a global network with different nationalities
Your work will have a true impact on Alfa Laval’s future success