Customer Marketing Executive Job at Foxtons (London)

Senior Customer Marketing Manager

As Senior Customer Marketing Manager, you will lead the strategic development an...

Location

Germany , München

Salary:

Not provided

ATOSS Software SE

Expiration Date

Until further notice

Requirements

Degree in Marketing, Business, Communications, or a related field
Minimum of 7 years’ relevant experience in B2B customer marketing, customer advocacy, or similar roles—ideally within SaaS or technology sectors
Proven track record of developing and executing customer marketing programs that drive advocacy, retention, and customer-led growth
Strategic mindset with strong analytical skills and a passion for data-driven decision-making
Demonstrated ability to lead cross-functional initiatives and collaborate effectively with sales, customer success, and communications teams
Skilled in copywriting, editing, storytelling, and interviewing, with a focus on capturing compelling customer narratives for multiple channels
Experience in driving the creation and activation of customer stories, testimonials, events, and press releases, ideally including video formats
Consistent record of maintaining brand integrity and elevating customer experience across programs, content, and customer touchpoints
Native-level German and business-fluent English (C1/C2) are essential for success in this role.

Job Responsibility

Develop and execute a comprehensive customer marketing strategy to drive advocacy, referenceability, upsell opportunities, and increase customer lifetime value
Own the sourcing, creation, and activation of customer stories, case studies, references, and testimonials across all channels
Lead the planning and organization of customer webinars and events to highlight successful partnerships and outcomes
Manage and support customer-related press releases and PR opportunities in collaboration with the communications team
Work closely with sales and customer success teams to identify top customer advocates and align marketing efforts with account objectives
Build and maintain a structured program for capturing customer feedback and leveraging success metrics for marketing purposes
Drive targeted campaigns to nurture existing customers, increase engagement, and support retention and expansion goals
Track, analyze, and report on key customer marketing KPIs to measure impact and refine strategies
Stay up to date with B2B customer advocacy trends, storytelling best practices, and competitive benchmarks to inform innovation.

What we offer

Competitive Rewards: Including profit-sharing and employee stock program
Structured Onboarding & Continuous Leadership Development: Clear career paths onboarding through Expert & Leadership Tracks, plus access to ATOSS Academy
Flexible Work Culture: Hybrid options (remote within the EU), 30 days of vacation, and a strong commitment to diversity & inclusion
Engaging Team Environment: Seasonal company events, team retreats, and an in-house barista
Health & Wellbeing: Including regular check-ups, corporate wellness programs, and Wellhub membership
Stability & Growth: Company listed on SDAX & TecDAX, with 19+ years of record-breaking revenue and a 30%+ EBIT margin. Certified Top Employer© for the 5th year in a row.

Fulltime

Customer Retention Executive

You’ll be at the heart of our member community, the friendly voice, the problem-...

Location

United Kingdom , Havant

Salary:

28000.00 GBP / Year

Horizon Leisure Centres

Expiration Date

Until further notice

Requirements

Exceptional interpersonal and communication skills, both digital and face-to-face
Strong emotional intelligence and empathy when handling customer concerns
Data-literate
comfortable analysing CRM and attendance trends
Organised, proactive, and results-oriented with attention to detail
Creative mindset for developing engagement ideas and campaigns
Passionate about health, wellbeing, and inclusive community values
Experience in customer service, membership management, or community engagement (ideally in fitness, leisure, or hospitality)
Knowledge of CRM systems and member communication tools e.g. Legend.
Understanding of retention principles, customer lifecycle management, or loyalty programmes

Job Responsibility

Proactively contact high-risk members through calls, emails, and in-person conversations.
Use CRM insights to identify patterns, risk factors, and opportunities.
Deliver personalised, brand-aligned communication that makes members feel valued.
Capture feedback and exit insights that help shape our service.
Reactivate members who’ve slipped away and celebrate the wins!
Track and report KPIs that show exactly how your work is making a difference.

What we offer

Free access to our award-winning gym’s and exercise classes for you and a +1
Employee discounts and wellbeing platform
Healthcare Cash plan
Free 24/7 access to GPs using our SmartHealth plan
Holiday purchase scheme (subject to eligibility)
Employee Assistance Programme - support for when you need it most
23 days annual leave + 8 days bank holiday
Internal recognition schemes
Opportunities for training, development and progression
Free onsite parking - subject to availability

Fulltime

Sr. Customer Marketing Manager

Build and nurture customer relationships with some of our largest and most strat...

Location

United States , San Mateo

Salary:

140000.00 - 200000.00 USD / Year

Verkada

Expiration Date

Until further notice

Requirements

5-8+ years of experience in customer marketing, journalism, or a similar background that combines strong relationship building skills with the ability to conduct in-depth interviews and synthesize insights
Excellent writing and editing skills with an eye for brand tone, clarity, and consistency
Experience proactively building relationships with technical executives and business leaders
Ability to quickly get past the surface level story and to ask the questions necessary to understand the deeper business impact of a product or service
Demonstrated comfort with working with technical concepts and products
Collaborative approach working cross-functionally with communications, sales, and broader marketing teams
Must be willing and able to commute 5 days in office.

Job Responsibility

Work with sales to identify customers whose use of Verkada has transformed their organization in terms of physical safety and/or operational performance
Build meaningful, ongoing relationships with contacts across these customers who would be willing to participate authentically in advocacy activities on an ad hoc basis
Work closely with IT/physical security as well as communications and legal teams at the customer to craft a narrative that positions them as innovative and forward thinking adopters of physical security technology
Write 4-5 external-facing customer stories per quarter as well as develop internal “win-wire” materials for sales enablement
Build and maintain an internal repository of publicly referenceable customer logos and metrics
Work closely with our creative team to build a detailed storyboard for 1-2 video case studies per quarter
Partner with our webinars and field events leads to proactively suggest customers who can be featured in webinars and in live speaking engagements
Partner with creative, communications, and demand generation teams to build assets and amplify our customer stories across both organic and paid channels

What we offer

Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
Nationwide medical, vision and dental coverage
Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
Expanded mental health support
Paid parental leave policy & fertility benefits
Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
Professional development stipend
Fertility Stipend
Wellness/fitness benefits
Healthy lunches provided daily

Fulltime

Senior Mid-Market Account Executive

As a Senior Mid-Market Account Executive, you will be a key member of the team l...

Location

United States , Chicago

Salary:

203400.00 - 242950.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

5+ years experience as an Account Executive
3+ years of SaaS experience selling similar products
Strong sales instincts and track record hitting and exceeding quota
Exceptional written and verbal communication
Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
Ability to close net new business in a competitive landscape
Exhibits a growth mindset, intellectual curiosity, and ambition
Proof of eligibility to work in the United States is required

Job Responsibility

Evangelize our product by spearheading the growth and adoption of Intercom across our Mid-Market segment
Manage the full sales cycle for Intercom’s Mid Market customers, from prospecting to close, through a consultative sales approach
Provide timely and accurate forecasts and clear visibility on revenue performance
Maintain up-to-date knowledge of our evolving products and processes
Create your own demonstrations, tailored to client needs
Engage in team development and mentoring
Represent the voice of the customer to cross-functional partners, including Marketing and Product
Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Senior Mid-Market Account Executive

As a Senior Mid-Market Account Executive, you will be a key member of the team l...

Location

United States , San Francisco

Salary:

226080.00 - 270040.00 USD / Year

Intercom

Expiration Date

Until further notice

Requirements

5+ years experience as an Account Executive
3+ years of SaaS experience selling similar products
Strong sales instincts and track record hitting and exceeding quota
Exceptional written and verbal communication
Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
Ability to close net new business in a competitive landscape
Exhibits a growth mindset, intellectual curiosity, and ambition
Proof of eligibility to work in the United States

Job Responsibility

Evangelize our product by spearheading the growth and adoption of Intercom across our Mid-Market segment
Manage the full sales cycle for Intercom’s Mid Market customers, from prospecting to close, through a consultative sales approach
Provide timely and accurate forecasts and clear visibility on revenue performance
Maintain up-to-date knowledge of our evolving products and processes
Create your own demonstrations, tailored to client needs
Engage in team development and mentoring
Represent the voice of the customer to cross-functional partners, including Marketing and Product
Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team

What we offer

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!

Fulltime

Digital Marketing Executive - Beauty

Our client, a leading beauty brand, is looking for a strong and proactive Digita...

Location

United Kingdom , London

Salary:

35000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

Build email marketing campaigns and execute them
Experience using Web content management systems
Good understanding of PPC and Paid Social marketing
Ability to liaise with advertising agencies
Ability to suggest improvements to the online customer journey
Ability to make tweaks to homepage banners
Strong communication skills
Must be able to thrive in fast-paced and collaborative environments

Job Responsibility

Responsible for global and UK markets

Fulltime

Cluster Marketing Executive

As the Cluster Marketing Executive based in Zanzibar, you will support the marke...

Location

Tanzania , Matemwe, Zanzibar North

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Minimum 3 years of marketing experience, preferably in hospitality or luxury tourism, with expertise in digital and traditional marketing
Proficiency in social media platforms, digital marketing tools, graphic design, video editing software, and Microsoft Office Suite
knowledge of ReviewPro is a plus
Excellent written and verbal communication skills in English
additional languages are advantageous
Strong organizational skills with the ability to manage multiple projects simultaneously while maintaining attention to detail
A proactive, energetic, and customer-focused mindset with adaptability and a willingness to learn
Experience in managing online guest interactions and digital brand reputation across various platforms.

Job Responsibility

Assist in executing marketing strategies, ensuring consistent brand representation across platforms, and supporting sales with promotional items and materials
Oversee brand apps, monitor performance, and provide insights and recommendations through detailed reports
Manage social media accounts, create engaging content, oversee campaigns, and ensure timely responses to guest inquiries and user-generated content
Track, report, and optimize digital campaign performance while collaborating with the digital agency
Assist in creating visually appealing content using image and video editing tools for social media and promotional materials
Support media and influencer engagement to enhance visibility and reputation and respond to online reviews and guest feedback
Implement strategies to improve online reputation and guest satisfaction across review platforms
Work with teams and agencies to execute marketing initiatives, prepare campaign materials, and coordinate on-site events and promotions.

What we offer

Local contract with competitive salary
Meals provided and use of staff recreation and gym facilities
Additional benefits including discounted rates, financial, health & wellbeing, and lifestyle
Exceptional approach to learning with international career development opportunities, including other TUI Hotels, access to our TUI Learning Lounge with certified trainings and language licenses.

Fulltime

Marketing Executive

I'm thrilled to be working with this amazing company to find a Marketing Executi...

Location

United Kingdom , Dartford

Salary:

35000.00 - 45000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Bachelor (Honours) Degree and/or sales and marketing experience in the B2B sector (Construction a benefit)
Excellent understanding of digital marketing concepts
Skills and experience in creative writing content
Skilled in PowerPoint, Word and Excel
Online and database skills
Excellent communication (both written and oral), organisational and interpersonal skills required

Job Responsibility

Support the roll out of media plans and activities with the relevant trade and industry press in line with overall campaign objectives
Liaise with marketing, advertising, PR and design agencies to create and deliver promotional materials / literature aligned to strategy, on budget and on time
Development of digital content
Roll out promotional programmes to underpin tactical initiatives in line with campaign objectives and measurement tools
Assist with the provision of market and customer insight that will help inform the business how to develop its processes
Work with customers to strengthen campaigns within the wider market in line with marketing objectives and campaign material available
Support product management to contribute to the implementation of new product introductions

What we offer

25 days holiday + bank holiday
closing office over Christmas
parking on site
pension scheme
free lunch everyday

Fulltime

Customer Marketing Executive

Foxtons

Location:
United Kingdom , London

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 24, 2026

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Job Posted:
January 24, 2026