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Mirakl Logo Mirakl · -

Customer Marketing Apprentice

France, Paris · Job Posted May 29, 2026
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Job Description

About Mirakl: Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl's operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy's, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways. For more information, visit www.mirakl.com. Mirakl in Numbers: Founded in 2012 | Member of French Tech Next40; 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo. Our Values: Work Hard Together; Get Things Done; Go Above & Beyond; Succeed Through Expertise; Satisfy & Empower Clients. The Team You'll Join: You'll be part of our EMEA Customer Marketing team led by Julie, Director Marketing. The team consists of marketers working together to drive global awareness of the Mirakl brand and fuel customer base growth — through great stories told by strong advocates. The team operates across three dimensions: Advocacy (marketing with customers), Community (driving adoption and retention), and Demand Generation (supporting upsells and account expansion). Customers are the North Star at the centre of everything we do. AI and agentic workflows are core to how we operate — Dust agents, LLMs, and automation are part of our daily toolkit.

Job Responsibility

  • Drive customer marketing and demand campaigns: support the execution of upsell and cross-sell campaigns in collaboration with Account Managers and the digital marketing team
  • Own customer communications: contribute to monthly newsletters, product trend updates, and feature release emails, segmented by audience and region, leveraging AI for content optimisation and segmentation logic
  • Bring our customer community to life: support the planning and operational delivery of global webinars, regional EMEA events, and play a key role in executing Mirakl's Summit World Tour across Europe
  • Power advocacy and sales enablement: organise and validate customer content (logos, dossiers, case studies), source compelling new customer stories through PR, videos, and case studies
  • Champion AI-powered ways of working: use AI tools daily (Dust, LLMs, automation platforms) to streamline reporting, content drafting, translations, and research

Requirements

  • Currently enrolled in a Marketing Master's programme, seeking a 1-year apprenticeship starting September 2026
  • A first experience in marketing, communications, or events is a strong plus
  • Demonstrated ability to manage a project or event end-to-end, with attention to process and detail
  • Comfortable working with campaign performance data and reporting to multiple stakeholders
  • Genuine hands-on curiosity with AI tools (ChatGPT, Claude, Dust, or similar), with an eagerness to build and use agentic workflows in day-to-day work
  • Bilingual in French and English (written and spoken)
  • Spanish or German is a welcome bonus
  • Highly organised with strong attention to detail, able to manage multiple workstreams simultaneously
  • Creative mindset with an eye for designing compelling emails and marketing content
  • Strong interpersonal skills: comfortable collaborating across teams and representing Mirakl in a professional, positive manner
  • Data-driven approach: able to analyse campaign results, surface insights, and communicate them clearly to stakeholders

Nice to have

  • Spanish or German
  • Experience in marketing, communications, or events

What we offer

  • A workplace that promotes well-being: team breakfasts, sports and yoga classes, social events
  • A tailored onboarding programme to help you ramp up quickly and confidently
  • Meaningful and progressive assignments to develop real marketing expertise
  • A unique opportunity to grow inside a fast-scaling French unicorn, working alongside international teams
  • Access to employee discounts via our CSE (ticketing and more)
  • Gymlib pass to support your well-being
  • Modern offices in the heart of Paris (steps from the Eiffel Tower)
  • Swile meal voucher card
  • 50% transport reimbursement (Navigo, bicycle, etc.)

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