Customer Manager Jobs

Customer Manager

EMAsphere

Location:
Belgium, Louvain-la-Neuve

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Due to the rapid growth of EMAsphere, we are still looking for Customer Manager profiles to supplement our recruitment reserve. As Customer Manager you will be part of the Services & Support team for Belgium

Job Responsibility:

Implementing our cloud solution for our customers: you will assess the customer's current situation
analyse and understand their needs. You will find innovative solutions and suggest improvements using EMAsphere
Train and support our customers: you train our customers to become EMAsphere champions. You will prepare and update training materials and documentation. You provide the necessary support when required
Support and guide our sales team and partners: you support them in the sales process through product positioning, key benefits and presentations to customers and prospects
Participate in product definition: you work with the development team on new ideas based on your experience of the sector and your contacts with customers and prospects

Requirements:

holder of a bachelor's or master's degree with a specialisation in finance, accounting or management reporting
at least 3 years' experience in implementing financial software or in accounting management (reporting, budgeting, financial analysis, etc.)
fluent in French, Dutch and English
strong communication, writing and problem-solving skills (detecting, solving, optimising)
strong analytical and logical reasoning skills
real learner and have common sense
customer-oriented
teamwork
capable of working independently
fun and dynamic colleague
keen interest in technology

What we offer:

meal/eco vouchers
hospitalization/group insurance
homeworking allowance
13th month
6 extra days-off
happy hours
staff events
family days
relaxation room
the fruit-monday
the buddy-program

Additional Information:

Job Posted:
December 08, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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