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The Associate Customer Manager covers a designated territory and the surrounding area within a market. This role reports to the Retail Sales Manager or Senior Customer Manager and focuses on developing relationships with store managers and personnel to achieve short- and long-term performance objectives. The ACM executes wall-to-wall sales coverage, including new item speed-to-shelf, schematic compliance, item and pricing surveys, promotion selling, and product merchandising, resulting in incremental sales volume.
Job Responsibility:
Sell promotional programs for displays at independent natural retailers purchasing from distributors
Sell incremental quantities for display and TPR based on OI programs through distributors
Build and maintain strong relationships with store managers and buyers
Obtain the distribution and placement of the client's new items at independent retailers via distributors
Identify and correct voids in product placement or availability
Merchandise manufacturer products to achieve optimal shelf placement
Attend retailer resets when requested
Complete audits and pricing surveys in stores as assigned
Report competitive and market activity to management
Utilize supplied technology to track results and report metrics
Set and review performance objectives with the Sales Manager
Requirements:
Bachelor’s degree or equivalent work experience
Sales experience, preferably in the natural products industry
Strong interpersonal, organizational, and sales skills
Ability to work effectively with team members, peers, management, and external customer contacts
Home space to store samples securely and accessibly
Basic proficiency in Microsoft Office (Outlook, Excel) and managing email/calendar
Valid driver’s license and current auto insurance
able to drive for extended periods
What we offer:
Medical, dental and vision insurance
Company-paid life insurance, short-term and long-term disability