Customer Loyalty and Events Specialist Job at IKEA (Southampton)

Loyalty and Events Specialist

IKEA Brighton are looking to welcome a Loyalty and Events Specialist to our exci...

Location

United Kingdom , Brighton

Salary:

27772.62 GBP / Year

IKEA

Expiration Date

Until further notice

Requirements

Ability to gain insights in customer needs through observing and performing data analysis and convert it to viable customer engagement opportunities
Follow up and measure performance of output and capture learnings to improve planning and future performance
Proven ability to prioritise and organise your workload in order to make the most efficient use of available time and meet agreed goals and deadlines
Confidence to express ideas and opinions effectively through clear communication to influence and build effective relationships across all levels
Effective problem-solving and decision-making abilities, particularly when faced with operational challenges

Job Responsibility

Work with the Store Commercial Activity Manager to ensure IKEA FAMILY and IKEA Business networks are integrated into the local commercial calendar
Ensure retail foundation is in place for IKEA FAMILY, including store thread, visibility of benefits, pricing, stock locations and accurate forecasting
Planning, coordinating and promoting customer events in the store through IKEA FAMILY to drive visitation, customer and loyalty engagement
Ensure that all the local communication channels are kept up to date to meet the needs of the customers
Collating and sharing loyalty data and KPIs within the Store Commercial Teams and key stakeholders across the store to enable the store to act on locally relevant loyalty opportunities
Allocating and coordinating local community budget to support unit neighbourhood engagement plans, including local PR and local causes
Contribute to the People Planet Positive agenda by engaging with IKEA FAMILY members about sustainability through events

What we offer

15% IKEA discount & discount portal helping you save £100’s on High-street retailers
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
iBenefits – Rewards & discount portal
Free healthy meal option, salad bar, fruit, and hot/cold drinks

Fulltime

Customer Loyalty Specialist

IKEA Southampton are looking to welcome a Store Loyalty Specialist to join our a...

Location

United Kingdom , Southampton

Salary:

30000.00 GBP / Year

IKEA

Expiration Date

Until further notice

Requirements

Ability to gain insights in customer needs through observing and performing data analysis and convert it to viable customer engagement opportunities
Follow up and measure performance of output and capture learnings to improve planning and future performance
Proven ability to prioritise and organise your workload in order to make the most efficient use of available time and meet agreed goals and deadlines
Confidence to express ideas and opinions effectively through clear communication to influence and build effective relationships across all levels
Effective problem-solving and decision-making abilities, particularly when faced with operational challenges

Job Responsibility

Work with the Store Commercial Activity Manager to ensure IKEA FAMILY and IKEA Business networks are integrated into the local commercial calendar
Ensure retail foundation is in place for IKEA FAMILY, including store thread, visibility of benefits, pricing, stock locations and accurate forecasting
working closely with the store Commercial Team to make it happen
Planning, coordinating and promoting customer events in the store through IKEA FAMILY to drive visitation, customer and loyalty engagement
Ensure that all the local communication channels are kept up to date to meet the needs of the customers
Collating and sharing loyalty data and KPIs within the Store Commercial Teams and key stakeholders across the store to enable the store to act on locally relevant loyalty opportunities
Allocating and coordinating local community budget to support unit neighbourhood engagement plans, including local PR and local causes
Contribute to the People Planet Positive agenda by engaging with IKEA FAMILY members about sustainability through events

What we offer

15% IKEA discount & discount portal helping you save £100’s on High-street retailers
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
iBenefits – Rewards & discount portal
Free healthy meal option, salad bar, fruit, and hot/cold drinks

Fulltime

Data Product Specialist

Join our Global Digital & Loyalty team as a Data Product Specialist who lives an...

Location

Poland , Warszawa

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Responsive to evolving business needs
Analytical thinker who balances creativity with pragmatism
Excellent communicator in English, able to translate complex concepts for technical and non-technical stakeholders
Customer-obsessed problem solver who collaborates across geographies and levels
Curious lifelong learner with a passion for retail, loyalty programs and emerging analytics techniques
Higher degree in Engineering, Data Science, Statistics or a related analytical discipline
3+ years of experience in one or more of: data engineering, data analytics or data stewardship
Strong awareness of data governance frameworks and privacy regulations (e.g., GDPR)
Hands-on with analytical tools such as Power BI, Excel and cloud data warehouses
Familiarity with mobile analytics platforms (e.g., Google Analytics) and loyalty program data is a plus

Job Responsibility

Partner with the Group Product Manager to maintain the data product vision, roadmap and backlog with clear acceptance criteria and measurable outcomes
Translate business questions into metric definitions, data models and scalable self-service data products
Collaborate with Digital Analytics to ensure accurate tagging of key user events in mobile apps (e.g., GA4)
Coordinate with Data Engineering to integrate mobile apps and retail loyalty datasets for a unified end-to-end customer journey
Monitor data pipelines, investigate quality issues and implement automated validation, alerting and remediation processes
Operationalize data governance, privacy and security requirements
Maintain the data catalog and lineage documentation to support discovery
Define and enforce data contracts, SLAs and schema-change processes with source teams
Liaise with Product Performance Analytics to deliver certified datasets on time for monthly leadership dashboards and ad-hoc reporting
Conduct stakeholder interviews to confirm data readiness for key insights and dashboards

What we offer

Contract of employment
Annual bonus
Private medical care
Cafeteria Platform/Multisport
English lessons subsidized by the company
Group insurance
Attractive discounts for products and services at our stations
Employee stock purchase plan
Employee Assistance Program (Lyra)
Modern and convenient office

Fulltime

New

Events Executive

You will be the dedicated contact for the client throughout the planning phase, ...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Strong communication skills (verbal, listening, writing)
High standard of English
Confident communication style across different channels (telephone, e-mail, intermediary websites etc.)
Confident sales and planning skills
Ability to negotiate
Strong problem-solving skills
Strong organisation and time management skills in a fast-paced environment
Good with administration, processes
High level of attention to detail
Adaptable to change and evolving processes

Job Responsibility

Point of contact for customers from contract turnover through the event/group planning phase
Manages all details of event/group planning including food and beverage, meeting specifications, audio visual, room block, deposit follow up, and VIP requests
Ensures data integrity across the various booking systems
Ensure all changes to the events / groups are processed and documented
Finds solutions or makes alternative suggestions to client requests and requirement changes
Upsells during event planning to increase revenue
Prepares relevant event documentation for the client
Ensures accurate forecasting of event and group revenue
Communicates event/group details to the Operation Departments through relevant documentation and weekly meetings
Engages with hotel Operations Team to ensure client expectations will be met and exceeded

Fulltime

Local Marketing Specialist

A job at IKEA is so much more than home furnishings. Together, we work to make a...

Location

United States , Baltimore

Salary:

62158.00 - 89950.00 USD / Year

IKEA

Expiration Date

Until further notice

Requirements

Bachelor’s Degree
5 years of related experience
Good communication skills (verbal and written)
Strong organizational and prioritization skills
Self-reliant, motivated, and a team player
Travel is required for this role. Less than 5- 25% (1 day per week on average)

Job Responsibility

Lead the implementation of internal communication strategies within the unit, ensuring seamless coordination and follow-up across all co-worker areas and channels
Collaborate closely with the Local Marketing Manager and Service (Corporate) Office to contribute to the development and execution of a comprehensive local marketing and communication plan across the market, integrating national and local strategies
Utilize market research, including SWOT and Market analysis, for informed business and customer engagement planning
Drive recruitment and activation of loyalty club members, such as IKEA Family, focusing on increasing awareness, recruitment, and identification rates
Ensure all local communication channels adhere to marketing communication guidelines and stay updated
Plan, coordinate, and promote customer and community events to enhance visitation, loyalty, engagement, and create an enjoyable in-store experience
Analyze and communicate key performance indicators (KPIs), along with actionable insights, pertaining to loyalty, visitation, and market trends with relevant stakeholders
Assume responsibility for allocating and managing local store activities and community budgets, ensuring optimal utilization for maximum impact

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Marketing Director

U of Digital is looking for an experienced, director-level B2B marketer to work ...

Location

Salary:

Not provided

U of Digital

Expiration Date

Until further notice

Requirements

Proven experience in a senior or director-level generalist B2B marketing role, preferably in a freelance or consulting capacity
A track record of clear, measurable results (e.g., traffic acquisition, conversion optimization, list growth, customer acquisition, or paid media ROI)
Demonstrated ability to develop and execute holistic marketing plans, including both brand/awareness initiatives and direct response/demand generation
Ability to maintain focus, prioritization and accountability over multiple quarters
Expertise in lower-funnel marketing and funnel mechanics, including content engagement, email drip campaigns, and conversion optimization
Proficiency with marketing automation, CMS, and CRM tools (e.g., HubSpot) for campaign management and execution
A senior “doer” who is comfortable leading strategy while owning some hands-on execution
A passion for the advertising, marketing, and media industry with a focus on AI
Experience in selling courses or working within the professional training / e-learning / learning and development industry is a must-have
Experience marketing to big brands (e.g., AdAge top 100, Fortune 500), with a track record of success, is strongly preferred

Job Responsibility

Marketing strategy, planning, and calendaring: Be the “quarterback” for all of U of Digital marketing, organizing an array of activities and ensuring that major launches, events, releases, and other milestones are supported with strong activation plans
Marketing prioritization: Be the voice of reason that gets everyone aligned on marketing priorities and trade-offs
Full-funnel oversight and strategy: Develop and execute a broad B2B marketing strategy that encompasses brand awareness, growth marketing, sales support, and post-sale customer loyalty and engagement
Marketing measurement: Ensure that all marketing activities are measured and accountable. Deliver regular marketing reporting, key wins, and learnings to stakeholders
Specialist staffing and resourcing: Build a bench of professional marketing and advertising specialists to handle execution, while pinch hitting where needed
Oversight over a broad range of marketing activities: Marketing foundations and infrastructure
Brand identity
Website presence
Marketing tech / platform selection and implementation
Demand gen: Audience strategy and ICP development, Brand-building and awareness, Paid traffic, subscriber, user, and customer acquisition (paid social, SEM, etc), SEO and organic traffic acquisition, Content syndication (organic social, newsletter audience, earned placements, etc), Sponsorships, Earned media (bylines, podcasts, etc), Awards

Parttime

New

Lead alterations specialist

Lead Alterations Specialist is responsible for completing all fittings and alter...

Location

United States , Tyler

Salary:

19.75 USD / Hour

David's Bridal

Expiration Date

Until further notice

Requirements

High School Diploma or degree
Prior seeing experience required, preferably in bridal and/or special occasion production environment
1-2 years prior retail experience in an apparel or specialty store environment
Prior experience with computerized POS system and ability to use one

Job Responsibility

Welcome all customers with genuine, and friendly enthusiasm over the phone and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict
Responds promptly to all customer questions by providing product and service information
Drives customer loyalty by making clientele calls to maximize appointments, builds and provides customer service
Floor Manager during peak sales times to offer fit and alterations consultations
Assists stylists in closing sales by consulting with customers regarding gown fit and customization
Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations
Promote all alteration services and personalization options
Lead and oversee all alterations fittings, sewing, steaming, pressing and spot cleaning of garments to company standards
Maintains quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer
Trains Alterations Specialists in fitting and sewing techniques

What we offer

Generous Team Member Discount After First Pay Period
Dayforce Wallet – Get Paid Early!
Health/Dental/Vision Insurance
401K Program
Paid Vacation, Sick Days & Holidays
Pet Benefits

Fulltime

Lead Alterations Specialist

Lead Alterations Specialist is responsible for completing all fittings and alter...

Location

United States , North Attleboro

Salary:

17.25 - 21.00 USD / Hour

David's Bridal

Expiration Date

Until further notice

Requirements

High School Diploma or degree
Prior sewing experience required, preferably in bridal and/or special occasion production environment
1-2 years prior retail experience in an apparel or specialty store environment
Prior experience with computerized POS system and ability to use one

Job Responsibility

Welcome all customers with genuine, and friendly enthusiasm over the phone and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict
Responds promptly to all customer questions by providing product and service information
Drives customer loyalty by making clientele calls to maximize appointments, builds and provides customer service
Floor Manager during peak sales times to offer fit and alterations consultations
Assists stylists in closing sales by consulting with customers regarding gown fit and customization
Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations
Promote all alteration services and personalization options
Lead and oversee all alterations fittings, sewing, steaming, pressing and spot cleaning of garments to company standards
Maintains quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer
Trains Alterations Specialists in fitting and sewing techniques

What we offer

Generous Team Member Discount After First Pay Period
Dayforce Wallet – Get Paid Early!
Health/Dental/Vision Insurance
401K Program
Paid Vacation, Sick Days & Holidays
Pet Benefits

Fulltime

Customer Loyalty and Events Specialist

IKEA

Location:
United Kingdom , Southampton

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 17, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 17, 2026

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Job Posted:
February 17, 2026