Customer Logistics Leader

• Lead and support the implementation of Joint Business Plans (JBP) and Joint Value Creation (JVC) initiatives
• Analyze and improve supply chain processes to enhance service performance, reduce costs, and strengthen operational stability
• Work with data to identify patterns, understand root causes, and translate insights into targeted actions
• Manage cross‑functional projects including new product launches, logistics changes, and promotional activities
• Monitor and optimize key metrics such as DIFOTAI, Case-Fill Rate, and Cost to Supply
• Collaborate closely with Sales, Distribution, Planning, and Logistics teams to ensure seamless coordination and strong end‑to‑end execution
• Conduct root cause analysis and implement corrective actions for OOS and service‑related issues
• Prepare and deliver performance reports that drive decision‑making
• Drive continuous improvement, proactively proposing smarter tools, more efficient processes, and innovative solutions
• Utilize SAP/BW and EDI systems for order management and data analysis

• University degree in business, logistics, or a related quantitative field
• 3-5 years in FMCG or a similar logistics role, with proven expertise in supply chain planning and order fulfillment
• Comfortable working with numbers, identifying trends, understanding root causes, and translating data into actionable insights
• Able to move from problem‑identification to implementing corrective actions that improve service and operational performance
• Capable of leading cross‑functional initiatives and coordinating multiple teams, even without formal people management responsibilities
• Strong relationship‑building and communication skills with a clear understanding of customer expectations and how to exceed them
• Continuously looks for better processes, tools, and ways of working, driving improvements rather than waiting for change
• Able to remain calm and effective during shifting priorities, tight deadlines, disruptions, and OOS situations
• Skilled at prioritizing tasks, managing multiple projects simultaneously, and maintaining clarity in complex situations
• Skilled in Microsoft Office (Excel, Word, PowerPoint)
• experience with SAP and EDI systems is a plus
• Proficiency in English (minimum B2 level) and native or bilingual proficiency in a local language

Experience with SAP and EDI systems is a plus

• Medical Care: employees have an opportunity to enroll for a health insurance plan
• Fruit for employees: we provide fresh, seasonal fruits at all our locations
• EAP (Employee Assistance Program): 24/7 access to free consultation and assistance for employees and their family members in dealing with personal and professional problems and challenges
• Flexible working conditions: work from home, shorter Fridays, hybrid model, ability to start your working day between 7 am and 10 am
• Financial benefits: compensation for childbirth, school support, graduation, marriage
• Additional days off for taking up annual leave: if you use all your annual leave each year, you will receive up to 3 additional days off
• Lunch cards: the lunch card, which we subsidize every month, will allow you to purchase meals at your favorite places
• In-kind: Every quater you will receive Coca-Cola products