Customer Liaison Officer Job at Wyndham Destinations (Clark Freeport Zone, Pampanga)

Customer Liaison Officer

Wyndham Destinations

Location:
Philippines , Clark Freeport Zone, Pampanga

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

We Put the World on Vacation. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Where Memories Start with You. Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

Job Responsibility:

Guide members through completion of the finance application process (AFF) and associated documentation
Collect, validate and review supporting financial information including income, liabilities and expenses to ensure completeness and accuracy
Conduct preliminary affordability and serviceability checks using company tools to identify missing information or potential concerns prior to credit assessment
Perform quality and compliance checks to ensure documentation meets responsible lending and internal policy standards before submission to Consumer Finance
Liaise with members to clarify information, obtain supporting evidence and resolve discrepancies
Coordinate and complete deposit processing and contract documentation in line with company procedures
Facilitate and manage the Docusign process to ensure all agreements are executed accurately and on time
Act as the key point of contact between Soles, Members and Finance to support smooth application
Risk or complex scenarios (e.g. hardship indicators, incomplete information, credit concerns) to the Consumer Finance team
Sales contact with members where required
Validate and collect evidence of income, and clarify information on their credit application
Processing rescinds and organising refunds within company guidelines
Adhere to all policies and procedures relating to Workplace Health and Safety, ensuring the safety of yourself and all other people who may be affected by your conduct in the workplace
Display Hospitality with HEART to all internal and external parties
Display innovation through inspiring, creating and improving processes and products
Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise
Display leadership values by ensuring effective communication and respecting your peers and managers
Support others within the team and empower each other wherever possible

Requirements:

Excellent communication skills, including phone manner, verbal and written communication
Proven ability to communicate with customers, internal or external, professionally
Have a strong understanding of finances
Previous experience in a Telesales environment
Demonstrate good organisational and time management skills
Proven skills in attention to detail and accuracy of work produced
Ability to work as a team player, be supportive of co-workers and be willing to contribute to a positive working environment

Additional Information:

Job Posted:
March 22, 2026

Employment Type:

Fulltime

Wyndham Destinations - All Job Offers

Job Link Share:

Customer Liaison Officer

Wyndham Destinations

Location:
Philippines , Clark Freeport Zone, Pampanga

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Customer Liaison Officer

Resident Liaison Officer

Customer Liaison Executive

Claims Admin Support Spec Int

Guest Relations Officer

Customer Service Administrator

Office Manager

Resident Liaison Officer

Senior Resident Liaison Officer

Customer Liaison Officer

Wyndham Destinations

Location:Philippines , Clark Freeport Zone, Pampanga

Category:Sales

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 22, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Customer Liaison Officer

Resident Liaison Officer

Customer Liaison Executive

Claims Admin Support Spec Int

Guest Relations Officer

Customer Service Administrator

Office Manager

Resident Liaison Officer

Senior Resident Liaison Officer

Location:
Philippines , Clark Freeport Zone, Pampanga

Category:
Sales

Contract Type:
Not provided

Job Posted:
March 22, 2026