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You are looking for a satisfying and rewarding role where your capabilities, time and effort make a difference. You strive to provide excellent customer service to your stakeholders with accuracy and pace. You are a natural problem solver with imitative and highly developed people skills. You are bubbly, friendly, compassionate and team orientated. Throughout your career you have become no stranger to working in a fast-paced environment where no two days are the same. You come with a fantastic skill set that includes verbal and written communication, strong administration, and sound IT knowledge with the ability to pick up and navigate different software and applications. We are a not-for-profit organisation, but more importantly, we are like one big family and treat each of our residents, families, and team members with the same levels of passion, care, and respect. We are hoping you will join our fantastic Whiddon Family in our Customer Liaison Team, based in Glenfield, on a casual basis (working Monday to Friday from 6am to 6 pm).
Job Responsibility:
scheduling of Community Care clients
managing shared inboxes and phone calls
maintaining and adjusting roster as required
data entry and record keeping
working towards KPIs
Requirements:
verbal and written communication
strong administration
sound IT knowledge with ability to pick up and navigate different software and applications
experience working in fast-paced environment
natural problem solver with initiative
highly developed people skills
bubbly, friendly, compassionate and team orientated
What we offer:
Comprehensive leave options
5 weeks Annual Leave (or option to cash out)
Access to Long Service Leave after 5 years
12 weeks paid Parental Leave
up to 5 days paid Fertility leave
up to 3 days paid Community Service leave each year
up to 4 days paid Compassionate leave
extra public holiday per year with Frank Whiddon Day
Employee Assistance Program
Salary Packaging options
Remote living options including rent and mortgage packaging