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Customer Liaison Officer

whiddon.com.au Logo

Whiddon

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Location:
Australia , Glenfield

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

You are looking for a satisfying and rewarding role where your capabilities, time and effort make a difference. You strive to provide excellent customer service to your stakeholders with accuracy and pace. You are a natural problem solver with imitative and highly developed people skills. You are bubbly, friendly, compassionate and team orientated. Throughout your career you have become a customer service champion and no stranger to working in a fast-paced environment where no two days are the same. You come with a fantastic skill set that includes verbal and written communication, strong administration, and sound IT knowledge with the ability to pick up and navigate different software and applications. We are a not-for-profit organisation, but more importantly, we are like one big family and treat each of our residents, families, and team members with the same levels of passion, care, and respect. We are hoping you will join our fantastic Whiddon Family in our Customer Liaison Team, based in Glenfield, on a permanent full-time basis (working Monday to Friday from 8am to 5pm).

Job Responsibility:

  • provide excellent customer service to stakeholders with accuracy and pace
  • make a difference with capabilities, time and effort

Requirements:

  • verbal and written communication
  • strong administration
  • sound IT knowledge with the ability to pick up and navigate different software and applications
  • fantastic skill set
  • customer service champion
  • experience in fast-paced environment
  • natural problem solver with initiative and highly developed people skills
  • bubbly, friendly, compassionate and team orientated
What we offer:
  • 5 weeks Annual Leave (or option to cash out)
  • Access to Long Service Leave after 5 years
  • 12 weeks paid Parental Leave
  • Up to 5 days paid Fertility leave
  • Up to 3 days paid Community Service leave each year
  • Up to 4 days paid Compassionate leave
  • Extra public holiday per year (Frank Whiddon Day)
  • Employee Assistance Program
  • Salary Packaging options (up to $611.53 per fortnight for mortgage/rent/school fees
  • up to $101.92 per fortnight for entertainment)
  • Remote living options including rent and mortgage packaging, utilities and holiday transport
  • Novated leasing
  • financial wellness program
  • personal car buying service
  • rewards program
  • Quarterly gifts (Cost of living voucher, ACE Day, Christmas gifting)
  • Access to retail benefits and perks (discounts, cinema passes, concert/sports tickets, food vouchers)
  • Employee Referral Program (up to $500)
  • Learning opportunities (Scholarships Programs, Leadership Development Programs, Traineeships)
  • Recognition programs (Just in Time Recognition, Milestone Celebrations, Everyday Heroes, Annual Awards night)
  • Recognition for completing probation period
  • Locations across NSW and QLD for relocation or transfer

Additional Information:

Job Posted:
February 01, 2026

Expiration:
February 28, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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