Customer Liaison Officer

As a Customer Liaison Officer you’ll be the first point of contact for customers raising complaints or queries, ensuring every case is handled professionally, efficiently and in line with our service standards. We own and manage 125,000 homes and are driven by a strong social purpose—creating safe, affordable homes and thriving communities. We are committed to providing safe, sustainable homes for our customers. You’ll be part of a collaborative and professional team where your work will directly contribute to safer neighbourhoods and improved customer outcomes.