Customer Insight Specialist Job at Morrisons (Bradford)

Customer Insight Senior Specialist

At Vodafone, we’re not just shaping the future of connectivity for our customers...

Location

Türkiye , Istanbul

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Bachelor's degree in Statistics, Engineering, or related field (Master's is a plus)
2-3 years experience in customer insight or data analytics
Very strong SQL skills - able to write complex queries, extract large datasets, and ensure data accuracy
Proficiency in Excel and statistical tools (Knime, Phyton, R, SPSS, etc.)
Experience with visualization tools (Power BI, Tableau, Looker, etc.)
Certifications in SQL and analytics
Strong analytical and critical-thinking skills, able to translate data into actionable insights
Strong communication and storytelling skills - capable of presenting complex findings in a clear, business-friendly way
Problem-solving mindset and solution-oriented approach with attention to details
Adaptability and curiosity - stays updated on market trends, customer behaviour, and emerging tools.

Job Responsibility

Understand customer behaviours, preferences, and needs through data analysis and research
Turn raw customer data into meaningful insights that help improve customer experience, strengthen loyalty, and drive growth
Ensure decisions are backed by evidence and aligned with customer expectations
Collect and analyse data from databases and other company systems. Apply statistical tools, segmentation, and predictive models to uncover customer behaviour patterns
Translate complex data into clear, actionable insights for digital, marketing, and product teams
Identify emerging trends, opportunities, and risks in customer behaviour
Present findings to stakeholders to support strategic decisions
Work closely with digital, process, marketing, product, and CX teams to align strategies with customer needs
Increase customer retention and loyalty through actionable insights. Improve customer satisfaction scores (NPS, CSAT), reduce churn through early detection of risks
Deliver timely, accurate, and impactful insights that influence decision-making

What we offer

Vflexy: Flexible Benefits Program
Hybrid working kit
Ergonomic kit allowance
Digital meal voucher
Flexible transportation allowance
Employee assistance hotline & counselling
Comprehensive and flexible private health insurance
Discounted price deals for wide range of products & services

New

Lubricant Delivery Specialist - Insight FS - Darlington, WI

Responsible for lubrication product delivery and account maintenance.

Location

United States , Darlington

Salary:

Not provided

GROWMARK FS, LLC

Expiration Date

Until further notice

Requirements

Normally requires a high school diploma or the equivalent thereof, and/or 1-2 years of related work experience to demonstrate knowledge and skills regarding propane systems
Demonstrated essential abilities business knowledge, collaboration, communication, customer focus, decision making and skill development
Must have and maintain a valid driver’s license and a satisfactory driving record
Ability to work hours other than those considered normal
Ability and willingness to participate in required training that may include education on GROWMARK’s policies and procedures and additional training as it relates to the requirements of the position
Normally requires a valid CDL and the ability to maintain a CDL
Frequently required to lift 51 to 70 lbs
Must be able to travel independently and overnight
Must be willing to work beyond hours considered normal
Ability and willingness to participate in required training that may include education on GROWMARK’s policies and procedures and additional training as it relates to the requirements of the position

Job Responsibility

Markets and ensures efficient delivery of bulk oil, DEF, and lubricants
Works with other company salesmen to increase sales of lubricants and maintain customer satisfaction
Develops and maintains a record of company and customer owned tanks and equipment
Ensures accurate communication of all relevant information around inventory management and billing of products and services
Installs and maintains customer and company lubricant systems
Adheres to company credit policy
Maintains department equipment and vehicles for safe and proper operating condition
Works with Microsoft Office programs
May be required to help other departments within the Darlington location as needed during peak NH3 delivery season

What we offer

Fully Funded Pension
401(k) & Employer Match
Medical, Dental, Vision
HSA & Employer Contributions
Life Insurance
Disability
Identity Protection

Fulltime

New

Strategic Insight Specialist

We are seeking a Strategic Insight Specialist to deliver high-quality research a...

Location

Hungary , Budapest

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

At least 3 years of relevant experience, ideally within B2B, ICT, or enterprise environments
Educated to degree level in a relevant subject
A diploma in Marketing and/or Market Research is advantageous
Experience from either client-side or agency environments is valued, with exposure to strategic or commercial decision-making considered a plus.

Job Responsibility

Build and maintain effective relationships with key partners across Vodafone Business and local markets, interpreting insight requirements and ensuring high stakeholder satisfaction
Design, execute, and present insight projects, recommending appropriate research approaches based on business needs
Deliver customer insights through primary research, including supplier selection and ongoing supplier management
Produce market and competitor insights using secondary research, including engagement with industry analysts
Provide research consultancy and analytical support for thought leadership activities, such as global trend publications
Promote and apply best practices in enterprise insights and research methodologies.

What we offer

A dynamic environment where innovative ideas are always welcome
A collaborative community where your professional goals and work are supported by a diverse team
Access to internal and external trainings via other providers
A supportive internal coaching and mentoring culture
Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
Cafeteria package
Private Medical Services
Employee Assistance Program to support your wellbeing and mental health
Life and accident insurance
You can work remotely overseas for 20 days a year

Strategic Insight Specialist

We are seeking a Strategic Insight Specialist to deliver high-quality research a...

Location

Hungary

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

At least 3 years of relevant experience, ideally within B2B, ICT, or enterprise environments
Educated to degree level in a relevant subject
Strong mix of primary and secondary research capabilities
Confident communicator with proven relationship-building skills and ability to engage stakeholders at multiple levels
Naturally curious, analytical, and comfortable working with complex data and insight requirements
Diploma in Marketing and/or Market Research is advantageous
Experience from either client-side or agency environments
Exposure to strategic or commercial decision-making considered a plus

Job Responsibility

Build and maintain effective relationships with key partners across Vodafone Business and local markets, interpreting insight requirements and ensuring high stakeholder satisfaction
Design, execute, and present insight projects, recommending appropriate research approaches based on business needs
Deliver customer insights through primary research, including supplier selection and ongoing supplier management
Produce market and competitor insights using secondary research, including engagement with industry analysts
Provide research consultancy and analytical support for thought leadership activities, such as global trend publications
Promote and apply best practices in enterprise insights and research methodologies

What we offer

Dynamic environment where innovative ideas are always welcome
Collaborative community supporting professional goals
Access to internal and external trainings
Supportive internal coaching and mentoring culture
Corporate assets including laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
Cafeteria package
Private Medical Services
Employee Assistance Program
Life and accident insurance
Remote work overseas for 20 days a year

Fulltime

Specialist, Customer Success

We are looking for an energetic, ambitious, and high-performing Specialist, Cust...

Location

Turkey , Istanbul

Salary:

Not provided

Dataroid

Expiration Date

Until further notice

Requirements

Fresh Graduate pursuing a bachelor’s degree in engineering, Business Administration, or any other relevant degree or a maximum of 3 years’ experience in a Technical and/or Business Support function (B2B) dealing with data analysis
Desire to work in a dynamic and fast-moving startup environment
Data analytics interpretation skills with a consultancy mindset
Passion for supporting client’s growth through digital insights and engagement actions
Strong communication, interpersonal, and teamwork skills with the ability to work both independently and collaboratively
Desire to learn of technology, digital and innovation
Excellent listening, negotiation, and presentation skills

Job Responsibility

Develop a deep understanding of our analytics and engagement platform and contribute to strategic plans that maximize customer retention and satisfaction in global and local markets
Maintain strong, long-lasting relationships with clients through proactive support and value-driven communication
Work closely with customers to co-create successful use cases that demonstrate business value and support growth
Act as a technical integrator and analytical advisor focused on digital analytics and user engagement strategies
Ensure Dataroid SDK and API integrations are implemented in the most efficient and scalable way for each customer
Provide product feedback and insights to the business and product teams
Ensure 100% satisfaction among all customers
Understand product infrastructure with technical and business perspective

What we offer

private health insurance
company-supported pension plans
meal vouchers
commute assistance
remote work benefits
paid day off for your birthday
adaptable working hours
online events
inspiring guest speakers
office snacks

Fulltime

Senior Specialist, Customer Success

Mastercard powers economies and empowers people in 200+ countries and territorie...

Location

Austria , Vienna

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Experience managing clients or internal stakeholders
Logical, structured thinking, and affinity for numerical analysis
Experienced at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage
Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plus
Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability
Proven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
Experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth
Experience in identifying next opportunity for customers to further enhance the strength and value of the partnership for both parties
Experience in creative thinking and development of innovative solutions to complex customer challenges
Enthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level

Job Responsibility

Support the development and delivery of strategic priorities within the region
Focus on ensuring priority customers and segments experience positive change through more effective use of Services network products
Work closely with cross-functional teams including Network Services, Account Management, Sales, Product, Technical Account Managers and support/delivery teams to realize the full value proposition of Mastercard Network Products on behalf of the customer.

Fulltime

Senior Specialist, Customer Success

Services within Mastercard is responsible for acquiring, engaging, and retaining...

Location

Netherlands , Amsterdam

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Experience managing clients or internal stakeholders
Logical, structured thinking, and affinity for numerical analysis
Experienced at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage
Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plus
Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability
Proven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
Experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth
Experience in identifying “next opportunity” for customers to further enhance the strength and value of the partnership for both parties
Experience in creative thinking and development of innovative solutions to complex customer challenges
Enthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level

Job Responsibility

Engage with stakeholders to study the viability of proposed solutions and understand cyber threats in financial and payment sectors
Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products
Articulate key performance indicators related to cost, performance and optimization and the insights associated with them
Leverage Mastercard Services’ offerings to achieve customer goals and realize value propositions of Mastercard products
Identify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offerings
Ability to evaluate business models, partnerships, and agreements ensuring product business cases are financially viable and supported by solid data
Develop training materials, thought leadership, and customer-facing playbooks that can be scaled internally and externally to support customer priorities and Customer Success value proposition
Translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
Gather and report customer feedback on product gaps and pain points. Use stakeholder insights to refine value propositions and improve products

Fulltime

Senior Specialist, Customer Assurance

We’re looking for a Senior Specialist, Customer Assurance to help us manage and ...

Location

Canada , Vancouver

Salary:

78400.00 - 109800.00 CAD / Year

Hootsuite

Expiration Date

Until further notice

Requirements

Demonstrated years of experience in a security, privacy, customer assurance, or compliance related role (e.g., Security Specialist, Security Support Specialist, Privacy Specialist, GRC Specialist, Information Security or Compliance Auditor) and/or relevant experience in SaaS or technology industry
Bachelor’s degree or equivalent industry experience
Previous experience leading a high volume support request queue
Working knowledge of content management or content automation systems
Solid understanding of information security, privacy, risk, and compliance
Ability to work within tight deadlines and under pressure
Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver result
Priority Setting: focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions
Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
Accountability: holds self and others accountable to meet commitments

Job Responsibility

Communicate directly with internal stakeholders and external customers to understand and address their security, privacy, AI, and compliance concerns, acting as the primary point of contact on these matters for Hootsuite’s GNB and C&E Teams
Collaborate on the security, privacy and AI support process and build strong relationships with teams across the organization (e.g., Sales, Security, Privacy, Product and Technology, Legal), sharing best practices and learnings on what customers need to ensure they’re protected
Coordinate, qualify and prioritize a high volume queue of customer assurance review requests
Accountable for the accurate completion of customer assurance reviews (e.g., questionnaires) and similar customer requests (e.g., contracts) within tight deadlines
Provide expertise and support with RFPs (and similar documents) for Hootsuite’s GNB and C&E Teams
Maintain and further develop the capabilities of an AI-driven response automation tool and customer facing Trust Center to aid in driving process and response efficiency
Facilitate regular enablement sessions and knowledge sharing to update GNB and C&E teams on new security, privacy and AI support, processes and collateral
Manage Salesforce and other reports (e.g., Trust Center reports) that track Customer Assurance program metrics
share key data insights with stakeholders on successes, failure points and key learnings from customer review requests
Oversee the maintenance of security, privacy and AI collateral and certifications including Trust Center, CAIQ, SIG , etc

What we offer

Canadian Benefits. Hootsuite offers comprehensive benefits to support the health and wellbeing of our owls and their families. The benefits cover health insurance including medical, dental, vision, life/disability insurances, an Employee and Family Assistance Program and more! Hootsuite provides a group RRSP plan with a company match of up to 4% of base salary. Benefits are available to permanent employees who meet minimum hours requirements without a waiting period
US Benefits. Hootsuite offers comprehensive benefits to support the health and wellbeing of our owls and their families. The benefits cover health insurance including medical, dental, vision, and life/disability insurances. Hootsuite also offers a 401k Plan with a company match (up to 4% of base salary), an Employee and Family Assistance Program and more! Benefits are available to employees who meet minimum hours requirements without a waiting period
Global Parental Leave. All permanent employees, including birthing, non-birthing and adoptive parents, who have been employed by Hootsuite for a minimum of 12 months are eligible for 26 weeks of full and partially paid leave in accordance with local government regulations

Fulltime

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Customer Insight Specialist

Job Description

Job Responsibility

Requirements

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