Customer Happiness Technical Specialist Job at Patreon

Technical Sales Specialist

Join our dynamic team as a Technical Sales Specialist, where your entrepreneuria...

Location

United States , Watsonville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in technical sales, sales administration, and contract review
Familiarity with industries such as electronic packaging, photonics, or mobile communications
Strong communication and presentation skills, with a focus on customer-oriented solutions
Ability to work independently, demonstrating a high level of self-motivation and ethical behavior
Experience handling defense contracts is advantageous
Proficiency in CRM tools like Salesforce and other related technologies

Job Responsibility

Forge lasting partnerships with new and existing customers—discover their needs, and creatively unlock new business opportunities
Prepare compelling quotes and proposals that win clients’ trust and align with their goals
Be our ambassador at industry trade shows, conferences, and seminars—network, share our story, and broaden our reach
Visit customers on-site to solve problems, ensure their satisfaction, and spark new projects
Keep our CRM (Salesforce) and order systems up-to-date, ensuring smooth operations from pitch to production
Partner closely with our engineering teams—helping transition prospects to happy, loyal customers by solving technical challenges together
Monitor market trends and deliver insights to leadership, helping us stay ahead and identify new growth avenues
Review contracts with a sharp eye for detail—terms, conditions, and export compliance are part of your toolkit
Oversee billing and coordinate shipping activities, ensuring top-tier customer service and expectations are always met

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

Group Leader Design and Drafting

Our Community Development team is looking for a Group Leader- Design and Draftin...

Location

Australia , Nowra

Salary:

Not provided

Stantec

Expiration Date

Until further notice

Requirements

Strong leadership experience in a design and/or drafting environment within an engineering consultancy, with a demonstrated ability to lead, inspire and develop multi‑disciplinary teams across multiple locations
A proven track record of driving standardisation, continuous improvement and innovation, particularly in design systems, workflows, templates, and digital delivery practices across a large or distributed team
Well‑developed people leadership capability, including experience with workforce planning, mentoring, coaching, performance management, talent development, succession planning and employee engagement
Extensive experience in civil, structural or community development design and drafting, including hands‑on knowledge of contemporary digital design tools, workflows and standards (e.g. Civil 3D, 12D, Revit, BIM/digital engineering environments)
Experience working with offshore or global delivery teams (or the capability to quickly develop this), including managing quality, communication, coordination and timelines across international teams
Strong commercial and project awareness, with the ability to balance quality, programme, budget and resourcing requirements across multiple concurrent projects
The ability to collaborate effectively across business lines, working closely with Project Managers, Practice Leaders, Digital Engineering teams, and global delivery centres to achieve consistent, high‑quality outcomes
Highly developed communication and stakeholder management skills, with the confidence to engage credibly with clients, industry partners, professional bodies and internal senior leaders
Commercially astute problem‑solving skills, with the ability to develop practical, client‑focused solutions and support business development activities including proposals, bidding, and client presentations
A strong alignment with values‑based leadership, demonstrating integrity, inclusiveness, accountability and a genuine commitment to health, safety, wellbeing, diversity and ethical practice

Job Responsibility

Drive the development and adoption of guidelines, standard drawings, design standards, training and marketing materials to improve the consistency and efficiency of our service delivery, in alignment with the Practice Leader – Design/Drafting for Community Development
Liaise with technical staff across CD and other business lines to help capture, disseminate and drive best practice across the business
Engagement with industry to maintain awareness of current standards and industry trends and to advocate for Stantec’s position as a thought leader, through attendance and presentation of papers at conferences, attendance at industry events and through membership of professional associations where relevant
Assist in the development of skills in Pune to help grow our capacity and capability in those centres
Responsible for the team’s talent management lifecycle including recruitment suggestions, career development, employee engagement, succession planning, coaching and mentoring, diversity and inclusion, and leadership development
Review and monitor staff to ensure that performance objectives are being met, staff are engaged and performance issues are managed promptly, an awareness of mental health, and the general well-being of the staff
Foster a success-oriented environment within the teams by displaying collaborative behaviours and exerting measured and balanced influence
Uphold a corporate culture that promotes ethical practices, encourages individual integrity, and focuses on the customer and service delivery
Promote a happy, supportive, and inclusive culture aligned with the core values to support the strategic intent of the business
Manage performance and compensation of the teams through yearly employee performance reviews

What we offer

Genuine Flexible Working Arrangements - Including work from home opportunities, provision for school term contracts, job sharing and part time employment
Option to purchase up to 4 weeks additional leave
Learning and Talent Development Programs - Including Global programmes, online learning and on-the-job learning
Mentoring for your own development and the opportunity to mentor others
A friendly team environment, with dedicated and enthusiastic staff committed to producing high quality service and deliverables
Professional Memberships
Salary Continuance Insurance (SCI)
Mental Health and Wellbeing Programs
Service Recognition Awards
Employee Assistance Program

Fulltime

Group Leader Design and Drafting

Our Community Development team is looking for a Group Leader- Design and Draftin...

Location

Australia , Newcastle

Salary:

Not provided

Stantec

Expiration Date

Until further notice

Requirements

Strong leadership experience in a design and/or drafting environment within an engineering consultancy, with a demonstrated ability to lead, inspire and develop multi‑disciplinary teams across multiple locations
A proven track record of driving standardisation, continuous improvement and innovation, particularly in design systems, workflows, templates, and digital delivery practices across a large or distributed team
Well‑developed people leadership capability, including experience with workforce planning, mentoring, coaching, performance management, talent development, succession planning and employee engagement
Extensive experience in civil, structural or community development design and drafting, including hands‑on knowledge of contemporary digital design tools, workflows and standards (e.g. Civil 3D, 12D, Revit, BIM/digital engineering environments)
Experience working with offshore or global delivery teams (or the capability to quickly develop this), including managing quality, communication, coordination and timelines across international teams
Strong commercial and project awareness, with the ability to balance quality, programme, budget and resourcing requirements across multiple concurrent projects
The ability to collaborate effectively across business lines, working closely with Project Managers, Practice Leaders, Digital Engineering teams, and global delivery centres to achieve consistent, high‑quality outcomes
Highly developed communication and stakeholder management skills, with the confidence to engage credibly with clients, industry partners, professional bodies and internal senior leaders
Commercially astute problem‑solving skills, with the ability to develop practical, client‑focused solutions and support business development activities including proposals, bidding, and client presentations
A strong alignment with values‑based leadership, demonstrating integrity, inclusiveness, accountability and a genuine commitment to health, safety, wellbeing, diversity and ethical practice

Job Responsibility

Drive the development and adoption of guidelines, standard drawings, design standards, training and marketing materials to improve the consistency and efficiency of our service delivery
Liaise with technical staff across CD and other business lines to help capture, disseminate and drive best practice across the business
Engagement with industry to maintain awareness of current standards and industry trends and to advocate for Stantec’s position as a thought leader
Assist in the development of skills in Pune to help grow our capacity and capability in those centres
Responsible for the team’s talent management lifecycle including but not limited to recruitment suggestions, career development, employee engagement, succession planning, coaching and mentoring, diversity and inclusion, and leadership development
Review and monitor staff to ensure that performance objectives are being met, staff are engaged and performance issues are managed promptly
Foster a success-oriented environment within the teams by displaying collaborative behaviours and exerting measured and balanced influence
Uphold a corporate culture that promotes ethical practices, encourages individual integrity, and focuses on the customer and service delivery
Promote a happy, supportive, and inclusive culture aligned with the core values
Manage performance and compensation of the teams through yearly employee performance reviews

What we offer

Genuine Flexible Working Arrangements - Including work from home opportunities, provision for school term contracts, job sharing and part time employment
Option to purchase up to 4 weeks additional leave
Learning and Talent Development Programs
Mentoring for your own development and the opportunity to mentor others
A friendly team environment, with dedicated and enthusiastic staff committed to producing high quality service and deliverables
Professional Memberships
Salary Continuance Insurance (SCI)
Mental Health and Wellbeing Programs
Service Recognition Awards
Employee Assistance Program

Fulltime

Group Leader Design and Drafting

Our Community Development team is looking for a Group Leader- Design and Draftin...

Location

Australia , Wollongong

Salary:

Not provided

Stantec

Expiration Date

Until further notice

Requirements

Strong leadership experience in a design and/or drafting environment within an engineering consultancy, with a demonstrated ability to lead, inspire and develop multi‑disciplinary teams across multiple locations.
A proven track record of driving standardisation, continuous improvement and innovation, particularly in design systems, workflows, templates, and digital delivery practices across a large or distributed team.
Well‑developed people leadership capability, including experience with workforce planning, mentoring, coaching, performance management, talent development, succession planning and employee engagement.
Extensive experience in civil, structural or community development design and drafting, including hands‑on knowledge of contemporary digital design tools, workflows and standards (e.g. Civil 3D, 12D, Revit, BIM/digital engineering environments).
Experience working with offshore or global delivery teams (or the capability to quickly develop this), including managing quality, communication, coordination and timelines across international teams.
Strong commercial and project awareness, with the ability to balance quality, programme, budget and resourcing requirements across multiple concurrent projects.
The ability to collaborate effectively across business lines, working closely with Project Managers, Practice Leaders, Digital Engineering teams, and global delivery centres to achieve consistent, high‑quality outcomes.
Highly developed communication and stakeholder management skills, with the confidence to engage credibly with clients, industry partners, professional bodies and internal senior leaders.
Commercially astute problem‑solving skills, with the ability to develop practical, client‑focused solutions and support business development activities including proposals, bidding, and client presentations.
A strong alignment with values‑based leadership, demonstrating integrity, inclusiveness, accountability and a genuine commitment to health, safety, wellbeing, diversity and ethical practice.

Job Responsibility

Drive the development and adoption of guidelines, standard drawings, design standards, training and marketing materials to improve the consistency and efficiency of our service delivery. This is to be done in alignment with the Practice Leader – Design/Drafting for Community Development
Liaise with technical staff across CD and other business lines to help capture, disseminate and drive best practice across the business
Engagement with industry to maintain awareness of current standards and industry trends and to advocate for Stantec’s position as a thought leader, through attendance and presentation of papers at conferences, attendance at industry events and through membership of professional associations where relevant
Assist in the development of skills in Pune to help grow our capacity and capability in those centres
Responsible for the team’s talent management lifecycle including but not limited to
recruitment suggestions, career development, employee engagement, succession planning, coaching and mentoring, diversity and inclusion, and leadership development.
Review and monitor staff to ensure that performance objectives are being met, staff are engaged and performance issues are managed promptly, an awareness of mental health, and the general well-being of the staff.
Foster a success-oriented environment within the teams by displaying collaborative behaviours and exerting measured and balanced influence.
Uphold a corporate culture that promotes ethical practices, encourages individual integrity, and focuses on the customer and service delivery.
Promote a happy, supportive, and inclusive culture aligned with the core values to support the strategic intent of the business.

What we offer

Genuine Flexible Working Arrangements - Including work from home opportunities, provision for school term contracts, job sharing and part time employment.
Option to purchase up to 4 weeks additional leave.
Learning and Talent Development Programs - Including Global programmes, online learning and on-the-job learning
Mentoring for your own development and the opportunity to mentor others
A friendly team environment, with dedicated and enthusiastic staff committed to producing high quality service and deliverables
Professional Memberships
Salary Continuance Insurance (SCI)
Mental Health and Wellbeing Programs
Service Recognition Awards
Employee Assistance Program

Fulltime

Cloud Security Architect

We are looking for an experienced Security Architect to support our 'Cloud Secur...

Location

India

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

Experience with AWS/GCP will be highly advantageous
Proven track record in designing and delivering innovative technology security solutions built on the cloud
Experience of designing secure platforms on the major hyperscalers, AWS, Azure or GCP (GCP preferred)
Demonstrable experience in designing secure cloud-native systems and/or rebuilding an existing system on the cloud with a suitable security posture
Demonstrable experience in the relevant legislation, industry regulations and industry standards such as ISR, EU GDPR, HIPAA, ISO27001, ISO 22301, ISO/IEC 20000-1, ISO 22301, NCEMA, NIST CSF, PCI DSS, Cloud Security Alliance CCM, CIS, OWASP and Cyber Essentials etc.
In-depth knowledge of the Well-architected frameworks and best practices of the major cloud providers
Must have the ability to lead engagements, either directly or as part of a larger programme of work and take ownership for the successful delivery of customer value within budget, time and scope
Acting as a thought-leader, the right candidate is able to concisely and articulately present to both technical and non-technical audiences
You have built specialist and demonstrable cloud security architectural knowledge in the following areas
Account governance, Identity and Access Management (IAM), Asset management and data protection, Infrastructure and platform security, Application security including threat modelling and secure CI/CD, Change management practice and detection capabilities, Boundary defence, Cloud Logging and Monitoring, Continues vulnerability and patch management systems, Incident response and threat mitigation, Cloud backup/recovery and disaster recovery (DR)

Job Responsibility

Engage with customers and the wider Rackspace organization to advise, develop and deliver innovative security solutions leveraging a wide range of public cloud services
Help customers to assess their cloud security posture and to ensure any subsequent cloud design and build is appropriately secured
Be the Subject Matter Expert (SME) to advise and guide customers on their cloud security journey and establish a long-term trusted advisor role
Provide guidance to customers on their cloud security roadmap and assist on defining the right-size cloud security controls
Liaise closely with the customer’s architects and engineers and advise, design and deliver innovative cloud security Proof of Concepts
Evolve existing Rackspace security services, as well as implement new ones, under the ‘Cloud Security Service’ banner
Establish best-practices for the consultancy resulting in standardized engagement models and repeatable ways-of-working
Mentor and train other security architects within the wider Rackspace Security Solutions Architecture community on modern multi-cloud security domains and topics
Evangelize the security cloud-native paradigm through the delivery of blogs, customer presentations and public speaking engagements
Deliver high-quality work to customers as part of consulting engagements that can be delivered through workshops, presentations or security solutions architecture designs

Fulltime

Accountant

We are seeking a detail-oriented Accountant to support daily accounting operatio...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, or related field
2+ years of accounting experience
Knowledge of general accounting principles and financial reporting
Experience with general ledger, reconciliations, and close processes
Proficiency in Microsoft Excel and accounting software or ERP systems
Strong attention to detail, organization, and problem-solving skills
Ability to work independently and collaboratively in a team environment
Strong written and verbal communication skills

Job Responsibility

Prepare and record journal entries, accruals, and adjustments
Maintain and reconcile general ledger accounts
Perform monthly bank and account reconciliations
Assist with month-end, quarter-end, and year-end close
Prepare financial statements, reports, and supporting schedules
Analyze account activity and investigate discrepancies
Support accounts payable, accounts receivable, and payroll processes as needed
Help ensure compliance with company policies, internal controls, and accounting standards
Assist with audits by preparing documentation and responding to requests
Contribute to budgeting, forecasting, and variance analysis

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan

Fulltime

Critical Environment Technician Manager

In alignment with our Microsoft values, we are committed to cultivating an inclu...

Location

United States , Mount Pleasant

Salary:

75400.00 - 167900.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent AND 3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience
Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
High School Diploma, GED, or equivalent AND 6+ years mission critical services experience OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 5+ years mission-critical services experience OR equivalent experience
1+ year(s) people management experience
1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field

Job Responsibility

People Management: Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model - Live our culture
Embody our values
Practice our leadership principles. Coach - Define team objectives and outcomes
Enable success across boundaries
Help the team adapt and learn. Care - Attract and retain great people
Know each individual’s capabilities and aspirations
Invest in the growth of others
Equipment and Systems Operations: Serve as an operations specialist one or more major area of operations (e.g., electrical, mechanical, controls, generators, and work on advanced tasks independently. Oversee and coach team with the inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions to develop and analyze trends. Monitor performance of maintenance and operations utilizing telemetry, control systems, and other platforms and is able to identify all alarms. Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work and generate reporting to identify outstanding and ongoing work orders. Safely and quickly respond to and lead an onsite incident response team for all abnormal conditions that impact operations and coordinate with other critical facilities professionals to perform corrective repairs. Enhances, develops new, or follows preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to incidents. Gathers necessary information and creates incident timelines/data, root-cause analyses, and/or action items following an abnormal condition
Equipment and Systems Maintenance: Guide, oversee, and perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for one or more disciplines and one or more types of equipment (e.g., electrical, mechanical, cooling systems) and escalate when appropriate. Serve as a subject matter expert for one type of equipment and oversee everyday tasks and troubleshooting within their area of expertise. Have a hands-on understanding of how equipment works within disciplines they have been trained and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline(s). Provide and/or assign team to provide necessary escort to third-party contractors, sub contractors, vendors, and service providers on site for all severity leveled procedures. Coordinate and schedule supplier/vendor on-site activities and recognizes circumstances when to stop supplier work to address potential and/or identified concerns. Take part in getting third-party work underway (e.g., making sure systems are properly energized/deenergized), ensuring the work is started and completed in a safe manner in accordance with standard practices, procedures, federal/local legislation, and municipal codes. Advises junior colleagues on inspection and supervision issues. Provides consultation to lower-level colleagues in troubleshooting systems and problems
Critical Environment Culture: Understands, follows, ensures, and coaches team on safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable federal, state, local, and Microsoft requirements. Proactively ensures safety and security requirements are followed and met for the work of themselves and others. Maintain safe working conditions and escalate immediately when unsafe working conditions are observed. Assesses and identifies appropriate resources and equipment necessary to fully support environmental health and safety (EH&S) objectives. Participates in required meetings, trainings, and necessary handoffs

What we offer

Benefits and other compensation (details at https://careers.microsoft.com/us/en/us-corporate-pay)

Fulltime

Psychologist/Psychological Assessment and Evaluation

Join a clinician-centered multidisciplinary team of counselors, social workers, ...

Location

United States , Georgetown

Salary:

Not provided

Ellie Mental Health

Expiration Date

Until further notice

Requirements

Clinical licensure is required (PhD or PsyD)
Experience with completing diagnostic evaluations, scoring and interpreting results, writing reports that clients can understand, and providing feedback to clients
Comfort and familiarity working with a diverse client base from an affirming perspective
Candidates must be able to work in Maryland with a Maryland license, or be license-eligible
Opportunity to provide supervision to psychology associates and trainees for qualified candidates with a demonstrated history of success with Ellie

Job Responsibility

Completing diagnostic evaluations
Scoring and interpreting results
Writing reports that clients can understand
Providing feedback to clients
Providing supervision to psychology associates and trainees for qualified candidates

What we offer

Competitive salary
Flexible schedule
Opportunity for advancement
Health insurance
PTO
Weekly case consultation groups
Free CEUs
Monthly team activities focused on clinician well-being
We will cover all testing costs and expenses as well as administrative tasks like marketing, scheduling, and billing
Cash pay service: clients pay upfront, and you’ll earn 50% of what we collect

Fulltime

Select Country

Customer Happiness Technical Specialist

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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