Customer Happiness Technical Specialist Job at Patreon

Solutions Team Lead

Lead the charge against Gambling Addiction. We’re looking for a Solutions Team l...

Location

Denmark , Aarhus

Salary:

Not provided

Better Collective

Expiration Date

Until further notice

Requirements

Developer experience for 3+ years, or, Managerial experience for 2+ years in a Tech company, ideally with a direct customer contact for the development team
Experience with task and project management, good communication skills to ensure clear communication, and stakeholder coordination
Preferably experience working with Python and SQL, but similar languages works as well
Able to work from our office in Aarhus, Denmark

Job Responsibility

Lead our high performing Solutions team to do their best work - define and evolve responsibilities, paths of excellence, and conduct recurring one-to-ones to ensure leadership availability and work happiness
Apply your Technical capabilities where it’s needed most - Customer requests often come in waves, which at times can put a strain on individual developers
Engage in project management to drive both the Solutions roadmap, as well as supporting our two Squad leads (Both Solutions Specialists) to ensure timely delivery on customer implementations and requests
Attend customer meetings, providing leadership representation and ensure successful outcomes
Bring calm, clarity, and structure to ambiguous challenges in a fast-moving environment, while continuing our culture that nurture autonomy, innovation and trust

What we offer

Competitive salary packaging based on your experience and qualifications
Lunch and an informal work environment with positive energy
A choice of equipment and a workspace centrally located in Aarhus
We offer a flexible balance between working at the office and from home

Voip data networking supervisor

The VoIP Data Networking Supervisor works in the Service Delivery section, assis...

Location

United Kingdom , London

Salary:

Not provided

Vision Voice

Expiration Date

Until further notice

Requirements

Prior work experience within the telecommunications field
Previous work experience in VoIP service provisioning
Understanding of how a VoIP service is created and provided to the end customer
Previous work experience with data networking technology
Previous multi-year work experience either supervising or directly managing a team
Being an effective planner, able to prioritize tasks, meet deadlines, and manage time
Ability to resolve raised issues quickly
Functional knowledge of the Windows operating system and apps like Access, Excel, and Word
Previous experience with Salesforce CRM software or another CRM
Effective communicator

Job Responsibility

Leverage effective instructions and perform a leadership role for the Service Coordinators and the Technical Implementation Specialists
Examine metrics for business performance and consider processes and make informed suggestions about proficiency improvements
Collaborate with the team leaders of the Business Solutions section to effectively deal with serious customer complaints
Work with the Service Delivery Manager to reduce the complexity in starting and completing tasks
Have a goal to make happy customers a priority through the use of performance goals
Interview potential Service Delivery staff and decide who gets hired
Complete other tasks as required of the job

Cloud Security Architect

We are looking for an experienced Security Architect to support our 'Cloud Secur...

Location

India

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

Experience with AWS/GCP will be highly advantageous
Proven track record in designing and delivering innovative technology security solutions built on the cloud
Experience of designing secure platforms on the major hyperscalers, AWS, Azure or GCP (GCP preferred)
Demonstrable experience in designing secure cloud-native systems and/or rebuilding an existing system on the cloud with a suitable security posture
Demonstrable experience in the relevant legislation, industry regulations and industry standards such as ISR, EU GDPR, HIPAA, ISO27001, ISO 22301, ISO/IEC 20000-1, ISO 22301, NCEMA, NIST CSF, PCI DSS, Cloud Security Alliance CCM, CIS, OWASP and Cyber Essentials etc.
In-depth knowledge of the Well-architected frameworks and best practices of the major cloud providers
Must have the ability to lead engagements, either directly or as part of a larger programme of work and take ownership for the successful delivery of customer value within budget, time and scope
Acting as a thought-leader, the right candidate is able to concisely and articulately present to both technical and non-technical audiences
You have built specialist and demonstrable cloud security architectural knowledge in the following areas
Account governance, Identity and Access Management (IAM), Asset management and data protection, Infrastructure and platform security, Application security including threat modelling and secure CI/CD, Change management practice and detection capabilities, Boundary defence, Cloud Logging and Monitoring, Continues vulnerability and patch management systems, Incident response and threat mitigation, Cloud backup/recovery and disaster recovery (DR)

Job Responsibility

Engage with customers and the wider Rackspace organization to advise, develop and deliver innovative security solutions leveraging a wide range of public cloud services
Help customers to assess their cloud security posture and to ensure any subsequent cloud design and build is appropriately secured
Be the Subject Matter Expert (SME) to advise and guide customers on their cloud security journey and establish a long-term trusted advisor role
Provide guidance to customers on their cloud security roadmap and assist on defining the right-size cloud security controls
Liaise closely with the customer’s architects and engineers and advise, design and deliver innovative cloud security Proof of Concepts
Evolve existing Rackspace security services, as well as implement new ones, under the ‘Cloud Security Service’ banner
Establish best-practices for the consultancy resulting in standardized engagement models and repeatable ways-of-working
Mentor and train other security architects within the wider Rackspace Security Solutions Architecture community on modern multi-cloud security domains and topics
Evangelize the security cloud-native paradigm through the delivery of blogs, customer presentations and public speaking engagements
Deliver high-quality work to customers as part of consulting engagements that can be delivered through workshops, presentations or security solutions architecture designs

Fulltime

New

Public Finance Analyst Summer Internship Program

Summer Internship Program Overview. Join us as a summer intern and discover the ...

Location

United States , New York

Salary:

110000.00 USD / Year

Barclays

Expiration Date

Until further notice

Requirements

Pursuing an undergraduate degree
Target graduation date within one year of the conclusion of the internship
Ideally, a GPA of 3.2 or above
Keen interest in business and finance
Curiosity to learn
Resourcefulness
Teamwork
Enthusiasm
Entrepreneurial spirit

Job Responsibility

Help prepare and execute live transactions
Draft marketing materials
Perform cash flow analyses to evaluate debt financing alternatives
Update credit models and debt profiles for covered sectors
Research and analyse market data to share insights with clients
Participate in the day-to-day activities of the markets division
Execute small research projects
Prepare presentations and reports
Collaborate with cross-functional teams
Participate in training and development programs

What we offer

Paid holiday and vacation
Competitive pay
Private medical care
Disability assurance
Flexible working
Life assurance
Voluntary benefits
Retirement planning
Mentorship from senior and junior mentors
Networking and social events

Fulltime

New

Accounting Manager

We are looking for an experienced Accounting Manager to lead and oversee the mon...

Location

United States , Lowell

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in managing monthly close processes and preparing financial statements
SOX Controls. Testing and documentation
Manufacturing industry experience
Work onsite daily in Lowell, MA area
Strong knowledge of general ledger accounting and financial reporting
Proficiency in performing account reconciliations and journal entries
Familiarity with Navision or similar accounting software is highly desirable
Experience working with public companies and understanding of compliance requirements
Excellent analytical skills with attention to detail and accuracy
Ability to lead and mentor a team effectively

Job Responsibility

Manage the end-to-end monthly close process, ensuring timely and accurate reporting
Prepare and review financial statements to meet public company standards and compliance
Support and guide accounts payable (AP) and accounts receivable (AR) functions to maintain smooth operations
Perform detailed account reconciliations and resolve discrepancies promptly
Oversee the preparation and posting of journal entries to the general ledger
Collaborate with internal and external auditors during financial statement audits
Analyze financial data to identify trends and support decision-making processes
Maintain compliance with accounting regulations and company policies
Provide leadership and mentorship to accounting team members

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

IAM Analyst

Join us at Barclays as a IAM Analyst, where you’ll be responsible for articulati...

Location

United Kingdom , Knutsford

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Ample knowledge in MFA and authentication integration within modern IAM environments
Ability to translate IAM standards into clear, actionable integration guidance
Experience engaging senior stakeholders and leading delivery

Job Responsibility

Collaboration with stakeholders and IT teams to understand, analyse and implement IAM solutions into the banks process and infrastructure needs including authentication, authorisation, access management and single sign-on capabilities
Management and development of policies, processes and standards for all essential IAM functions aligned to the banks security and regulatory requirements
Execution of IAM audits to monitor processes and ensure that they comply with policies and regulations and identify potential security risks
Execution of incident investigations to respond to IAM related security events, identify the root cause of the incident and implement corrective measures efficiently
Identification of emerging IAM technologies and industry trends by collaborating with networks and conferences to gain IAM expertise and best practice
Development of IAM governance documents and reports to align the implementation and adherence of policies across the organisation

What we offer

Competitive holiday allowance
Life assurance
Private medical care
Pension contribution

Fulltime

New

Director of Accounting

We are looking for an experienced Director of Accounting to oversee and enhance ...

Location

United States , Warwick

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Extensive technical accounting knowledge with a strong understanding of financial principles and practices
Expertise in managing complex reconciliations and financial reporting processes
Proficiency in Microsoft Excel, including advanced formulas and data analysis
Hands-on experience with accounts receivable, billing, and staff management
Demonstrated ability to oversee month-end close processes and financial statement preparation
Familiarity with Oracle or similar financial systems
Strong organizational and analytical skills with attention to detail

Job Responsibility

Oversee the month-end close process to ensure accuracy and timeliness of financial reporting
Manage and review journal entries, reconciliations, and related accounting activities
Lead the preparation and review of financial statements in compliance with applicable standards
Supervise and support staff involved in accounts receivable, billing, and other financial functions
Conduct detailed financial audits and ensure adherence to regulatory requirements
Utilize advanced Microsoft Excel skills to analyze data and generate comprehensive financial reports
Collaborate with other departments to improve financial processes and reporting accuracy
Provide strategic input on accounting practices and policies to enhance organizational efficiency

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

New

Lead Full Stack Engineer

Step into the role of Lead Full Stack Engineer. At Barclays, we are more than a ...

Location

India , Pune

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Strong expertise in Java, Spring Boot, microservices, REST APIs, experience with React/Angular and modern UI frameworks
In‑depth understanding of Kubernetes/OpenShift or similar container platforms
Demonstrated ability to lead multiple Agile engineering teams
Strong analytical, communication, and stakeholder engagement skills

Job Responsibility

Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance
Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives
Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing
Stay informed of industry technology trends and innovations and actively contribute to the organization’s technology communities to foster a culture of technical excellence and growth
Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions
Implementation of effective unit testing practices to ensure proper code design, readability, and reliability

What we offer

Competitive holiday allowance
Life assurance
Private medical care
Pension contribution

Fulltime

Customer Happiness Technical Specialist

Patreon

Location:
United States

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 21, 2026

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Looking for more opportunities? Search for other job offers that match your skills and interests.

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