Customer Happiness Technical Specialist Job at Patreon

Technical Sales Specialist

Join our dynamic team as a Technical Sales Specialist, where your entrepreneuria...

Location

United States , Watsonville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in technical sales, sales administration, and contract review
Familiarity with industries such as electronic packaging, photonics, or mobile communications
Strong communication and presentation skills, with a focus on customer-oriented solutions
Ability to work independently, demonstrating a high level of self-motivation and ethical behavior
Experience handling defense contracts is advantageous
Proficiency in CRM tools like Salesforce and other related technologies

Job Responsibility

Forge lasting partnerships with new and existing customers—discover their needs, and creatively unlock new business opportunities
Prepare compelling quotes and proposals that win clients’ trust and align with their goals
Be our ambassador at industry trade shows, conferences, and seminars—network, share our story, and broaden our reach
Visit customers on-site to solve problems, ensure their satisfaction, and spark new projects
Keep our CRM (Salesforce) and order systems up-to-date, ensuring smooth operations from pitch to production
Partner closely with our engineering teams—helping transition prospects to happy, loyal customers by solving technical challenges together
Monitor market trends and deliver insights to leadership, helping us stay ahead and identify new growth avenues
Review contracts with a sharp eye for detail—terms, conditions, and export compliance are part of your toolkit
Oversee billing and coordinate shipping activities, ensuring top-tier customer service and expectations are always met

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

Solutions Team Lead

Lead the charge against Gambling Addiction. We’re looking for a Solutions Team l...

Location

Denmark , Aarhus

Salary:

Not provided

Better Collective

Expiration Date

Until further notice

Requirements

Developer experience for 3+ years, or, Managerial experience for 2+ years in a Tech company, ideally with a direct customer contact for the development team
Experience with task and project management, good communication skills to ensure clear communication, and stakeholder coordination
Preferably experience working with Python and SQL, but similar languages works as well
Able to work from our office in Aarhus, Denmark

Job Responsibility

Lead our high performing Solutions team to do their best work - define and evolve responsibilities, paths of excellence, and conduct recurring one-to-ones to ensure leadership availability and work happiness
Apply your Technical capabilities where it’s needed most - Customer requests often come in waves, which at times can put a strain on individual developers
Engage in project management to drive both the Solutions roadmap, as well as supporting our two Squad leads (Both Solutions Specialists) to ensure timely delivery on customer implementations and requests
Attend customer meetings, providing leadership representation and ensure successful outcomes
Bring calm, clarity, and structure to ambiguous challenges in a fast-moving environment, while continuing our culture that nurture autonomy, innovation and trust

What we offer

Competitive salary packaging based on your experience and qualifications
Lunch and an informal work environment with positive energy
A choice of equipment and a workspace centrally located in Aarhus
We offer a flexible balance between working at the office and from home

Voip data networking supervisor

The VoIP Data Networking Supervisor works in the Service Delivery section, assis...

Location

United Kingdom , London

Salary:

Not provided

Vision Voice

Expiration Date

Until further notice

Requirements

Prior work experience within the telecommunications field
Previous work experience in VoIP service provisioning
Understanding of how a VoIP service is created and provided to the end customer
Previous work experience with data networking technology
Previous multi-year work experience either supervising or directly managing a team
Being an effective planner, able to prioritize tasks, meet deadlines, and manage time
Ability to resolve raised issues quickly
Functional knowledge of the Windows operating system and apps like Access, Excel, and Word
Previous experience with Salesforce CRM software or another CRM
Effective communicator

Job Responsibility

Leverage effective instructions and perform a leadership role for the Service Coordinators and the Technical Implementation Specialists
Examine metrics for business performance and consider processes and make informed suggestions about proficiency improvements
Collaborate with the team leaders of the Business Solutions section to effectively deal with serious customer complaints
Work with the Service Delivery Manager to reduce the complexity in starting and completing tasks
Have a goal to make happy customers a priority through the use of performance goals
Interview potential Service Delivery staff and decide who gets hired
Complete other tasks as required of the job

Group Leader Design and Drafting

Our Community Development team is looking for a Group Leader- Design and Draftin...

Location

Australia , Newcastle

Salary:

Not provided

Stantec

Expiration Date

Until further notice

Requirements

Strong leadership experience in a design and/or drafting environment within an engineering consultancy, with a demonstrated ability to lead, inspire and develop multi‑disciplinary teams across multiple locations
A proven track record of driving standardisation, continuous improvement and innovation, particularly in design systems, workflows, templates, and digital delivery practices across a large or distributed team
Well‑developed people leadership capability, including experience with workforce planning, mentoring, coaching, performance management, talent development, succession planning and employee engagement
Extensive experience in civil, structural or community development design and drafting, including hands‑on knowledge of contemporary digital design tools, workflows and standards (e.g. Civil 3D, 12D, Revit, BIM/digital engineering environments)
Experience working with offshore or global delivery teams (or the capability to quickly develop this), including managing quality, communication, coordination and timelines across international teams
Strong commercial and project awareness, with the ability to balance quality, programme, budget and resourcing requirements across multiple concurrent projects
The ability to collaborate effectively across business lines, working closely with Project Managers, Practice Leaders, Digital Engineering teams, and global delivery centres to achieve consistent, high‑quality outcomes
Highly developed communication and stakeholder management skills, with the confidence to engage credibly with clients, industry partners, professional bodies and internal senior leaders
Commercially astute problem‑solving skills, with the ability to develop practical, client‑focused solutions and support business development activities including proposals, bidding, and client presentations
A strong alignment with values‑based leadership, demonstrating integrity, inclusiveness, accountability and a genuine commitment to health, safety, wellbeing, diversity and ethical practice

Job Responsibility

Drive the development and adoption of guidelines, standard drawings, design standards, training and marketing materials to improve the consistency and efficiency of our service delivery
Liaise with technical staff across CD and other business lines to help capture, disseminate and drive best practice across the business
Engagement with industry to maintain awareness of current standards and industry trends and to advocate for Stantec’s position as a thought leader
Assist in the development of skills in Pune to help grow our capacity and capability in those centres
Responsible for the team’s talent management lifecycle including but not limited to recruitment suggestions, career development, employee engagement, succession planning, coaching and mentoring, diversity and inclusion, and leadership development
Review and monitor staff to ensure that performance objectives are being met, staff are engaged and performance issues are managed promptly
Foster a success-oriented environment within the teams by displaying collaborative behaviours and exerting measured and balanced influence
Uphold a corporate culture that promotes ethical practices, encourages individual integrity, and focuses on the customer and service delivery
Promote a happy, supportive, and inclusive culture aligned with the core values
Manage performance and compensation of the teams through yearly employee performance reviews

What we offer

Genuine Flexible Working Arrangements - Including work from home opportunities, provision for school term contracts, job sharing and part time employment
Option to purchase up to 4 weeks additional leave
Learning and Talent Development Programs
Mentoring for your own development and the opportunity to mentor others
A friendly team environment, with dedicated and enthusiastic staff committed to producing high quality service and deliverables
Professional Memberships
Salary Continuance Insurance (SCI)
Mental Health and Wellbeing Programs
Service Recognition Awards
Employee Assistance Program

Fulltime

Group Leader Design and Drafting

Our Community Development team is looking for a Group Leader- Design and Draftin...

Location

Australia , Nowra

Salary:

Not provided

Stantec

Expiration Date

Until further notice

Requirements

Strong leadership experience in a design and/or drafting environment within an engineering consultancy, with a demonstrated ability to lead, inspire and develop multi‑disciplinary teams across multiple locations
A proven track record of driving standardisation, continuous improvement and innovation, particularly in design systems, workflows, templates, and digital delivery practices across a large or distributed team
Well‑developed people leadership capability, including experience with workforce planning, mentoring, coaching, performance management, talent development, succession planning and employee engagement
Extensive experience in civil, structural or community development design and drafting, including hands‑on knowledge of contemporary digital design tools, workflows and standards (e.g. Civil 3D, 12D, Revit, BIM/digital engineering environments)
Experience working with offshore or global delivery teams (or the capability to quickly develop this), including managing quality, communication, coordination and timelines across international teams
Strong commercial and project awareness, with the ability to balance quality, programme, budget and resourcing requirements across multiple concurrent projects
The ability to collaborate effectively across business lines, working closely with Project Managers, Practice Leaders, Digital Engineering teams, and global delivery centres to achieve consistent, high‑quality outcomes
Highly developed communication and stakeholder management skills, with the confidence to engage credibly with clients, industry partners, professional bodies and internal senior leaders
Commercially astute problem‑solving skills, with the ability to develop practical, client‑focused solutions and support business development activities including proposals, bidding, and client presentations
A strong alignment with values‑based leadership, demonstrating integrity, inclusiveness, accountability and a genuine commitment to health, safety, wellbeing, diversity and ethical practice

Job Responsibility

Drive the development and adoption of guidelines, standard drawings, design standards, training and marketing materials to improve the consistency and efficiency of our service delivery, in alignment with the Practice Leader – Design/Drafting for Community Development
Liaise with technical staff across CD and other business lines to help capture, disseminate and drive best practice across the business
Engagement with industry to maintain awareness of current standards and industry trends and to advocate for Stantec’s position as a thought leader, through attendance and presentation of papers at conferences, attendance at industry events and through membership of professional associations where relevant
Assist in the development of skills in Pune to help grow our capacity and capability in those centres
Responsible for the team’s talent management lifecycle including recruitment suggestions, career development, employee engagement, succession planning, coaching and mentoring, diversity and inclusion, and leadership development
Review and monitor staff to ensure that performance objectives are being met, staff are engaged and performance issues are managed promptly, an awareness of mental health, and the general well-being of the staff
Foster a success-oriented environment within the teams by displaying collaborative behaviours and exerting measured and balanced influence
Uphold a corporate culture that promotes ethical practices, encourages individual integrity, and focuses on the customer and service delivery
Promote a happy, supportive, and inclusive culture aligned with the core values to support the strategic intent of the business
Manage performance and compensation of the teams through yearly employee performance reviews

What we offer

Genuine Flexible Working Arrangements - Including work from home opportunities, provision for school term contracts, job sharing and part time employment
Option to purchase up to 4 weeks additional leave
Learning and Talent Development Programs - Including Global programmes, online learning and on-the-job learning
Mentoring for your own development and the opportunity to mentor others
A friendly team environment, with dedicated and enthusiastic staff committed to producing high quality service and deliverables
Professional Memberships
Salary Continuance Insurance (SCI)
Mental Health and Wellbeing Programs
Service Recognition Awards
Employee Assistance Program

Fulltime

Group Leader Design and Drafting

Our Community Development team is looking for a Group Leader- Design and Draftin...

Location

Australia , Wollongong

Salary:

Not provided

Stantec

Expiration Date

Until further notice

Requirements

Strong leadership experience in a design and/or drafting environment within an engineering consultancy, with a demonstrated ability to lead, inspire and develop multi‑disciplinary teams across multiple locations.
A proven track record of driving standardisation, continuous improvement and innovation, particularly in design systems, workflows, templates, and digital delivery practices across a large or distributed team.
Well‑developed people leadership capability, including experience with workforce planning, mentoring, coaching, performance management, talent development, succession planning and employee engagement.
Extensive experience in civil, structural or community development design and drafting, including hands‑on knowledge of contemporary digital design tools, workflows and standards (e.g. Civil 3D, 12D, Revit, BIM/digital engineering environments).
Experience working with offshore or global delivery teams (or the capability to quickly develop this), including managing quality, communication, coordination and timelines across international teams.
Strong commercial and project awareness, with the ability to balance quality, programme, budget and resourcing requirements across multiple concurrent projects.
The ability to collaborate effectively across business lines, working closely with Project Managers, Practice Leaders, Digital Engineering teams, and global delivery centres to achieve consistent, high‑quality outcomes.
Highly developed communication and stakeholder management skills, with the confidence to engage credibly with clients, industry partners, professional bodies and internal senior leaders.
Commercially astute problem‑solving skills, with the ability to develop practical, client‑focused solutions and support business development activities including proposals, bidding, and client presentations.
A strong alignment with values‑based leadership, demonstrating integrity, inclusiveness, accountability and a genuine commitment to health, safety, wellbeing, diversity and ethical practice.

Job Responsibility

Drive the development and adoption of guidelines, standard drawings, design standards, training and marketing materials to improve the consistency and efficiency of our service delivery. This is to be done in alignment with the Practice Leader – Design/Drafting for Community Development
Liaise with technical staff across CD and other business lines to help capture, disseminate and drive best practice across the business
Engagement with industry to maintain awareness of current standards and industry trends and to advocate for Stantec’s position as a thought leader, through attendance and presentation of papers at conferences, attendance at industry events and through membership of professional associations where relevant
Assist in the development of skills in Pune to help grow our capacity and capability in those centres
Responsible for the team’s talent management lifecycle including but not limited to
recruitment suggestions, career development, employee engagement, succession planning, coaching and mentoring, diversity and inclusion, and leadership development.
Review and monitor staff to ensure that performance objectives are being met, staff are engaged and performance issues are managed promptly, an awareness of mental health, and the general well-being of the staff.
Foster a success-oriented environment within the teams by displaying collaborative behaviours and exerting measured and balanced influence.
Uphold a corporate culture that promotes ethical practices, encourages individual integrity, and focuses on the customer and service delivery.
Promote a happy, supportive, and inclusive culture aligned with the core values to support the strategic intent of the business.

What we offer

Genuine Flexible Working Arrangements - Including work from home opportunities, provision for school term contracts, job sharing and part time employment.
Option to purchase up to 4 weeks additional leave.
Learning and Talent Development Programs - Including Global programmes, online learning and on-the-job learning
Mentoring for your own development and the opportunity to mentor others
A friendly team environment, with dedicated and enthusiastic staff committed to producing high quality service and deliverables
Professional Memberships
Salary Continuance Insurance (SCI)
Mental Health and Wellbeing Programs
Service Recognition Awards
Employee Assistance Program

Fulltime

Cloud Security Architect

We are looking for an experienced Security Architect to support our 'Cloud Secur...

Location

India

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

Experience with AWS/GCP will be highly advantageous
Proven track record in designing and delivering innovative technology security solutions built on the cloud
Experience of designing secure platforms on the major hyperscalers, AWS, Azure or GCP (GCP preferred)
Demonstrable experience in designing secure cloud-native systems and/or rebuilding an existing system on the cloud with a suitable security posture
Demonstrable experience in the relevant legislation, industry regulations and industry standards such as ISR, EU GDPR, HIPAA, ISO27001, ISO 22301, ISO/IEC 20000-1, ISO 22301, NCEMA, NIST CSF, PCI DSS, Cloud Security Alliance CCM, CIS, OWASP and Cyber Essentials etc.
In-depth knowledge of the Well-architected frameworks and best practices of the major cloud providers
Must have the ability to lead engagements, either directly or as part of a larger programme of work and take ownership for the successful delivery of customer value within budget, time and scope
Acting as a thought-leader, the right candidate is able to concisely and articulately present to both technical and non-technical audiences
You have built specialist and demonstrable cloud security architectural knowledge in the following areas
Account governance, Identity and Access Management (IAM), Asset management and data protection, Infrastructure and platform security, Application security including threat modelling and secure CI/CD, Change management practice and detection capabilities, Boundary defence, Cloud Logging and Monitoring, Continues vulnerability and patch management systems, Incident response and threat mitigation, Cloud backup/recovery and disaster recovery (DR)

Job Responsibility

Engage with customers and the wider Rackspace organization to advise, develop and deliver innovative security solutions leveraging a wide range of public cloud services
Help customers to assess their cloud security posture and to ensure any subsequent cloud design and build is appropriately secured
Be the Subject Matter Expert (SME) to advise and guide customers on their cloud security journey and establish a long-term trusted advisor role
Provide guidance to customers on their cloud security roadmap and assist on defining the right-size cloud security controls
Liaise closely with the customer’s architects and engineers and advise, design and deliver innovative cloud security Proof of Concepts
Evolve existing Rackspace security services, as well as implement new ones, under the ‘Cloud Security Service’ banner
Establish best-practices for the consultancy resulting in standardized engagement models and repeatable ways-of-working
Mentor and train other security architects within the wider Rackspace Security Solutions Architecture community on modern multi-cloud security domains and topics
Evangelize the security cloud-native paradigm through the delivery of blogs, customer presentations and public speaking engagements
Deliver high-quality work to customers as part of consulting engagements that can be delivered through workshops, presentations or security solutions architecture designs

Fulltime

New

Teaching Assistant (SEN)

Do you want to tune into pupils' complex needs and provide a safe haven for thes...

Location

United Kingdom , Duxford

Salary:

20533.00 - 24988.00 GBP / Year

Randstad

Expiration Date

June 18, 2026

Requirements

Be a resilient, committed and enthusiastic individual
Relevant childcare, Teaching assistant or care experience (desirable)
Eligibility to work in the UK

Job Responsibility

Supporting learners on a 1:1, small group and whole class basis

What we offer

Accessible Public transport links/On-site parking
Modern resources and equipment
Career progression opportunities
Term time only
Permanent role
Welcoming staff room with a ready supply of tea and biscuits

Fulltime

Select Country

Customer Happiness Technical Specialist

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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