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Join PPG, a global leader in paints, coatings, and specialty materials, as a Customer Formulation Chemist within our Automotive Parts and Accessories (APA) organization. Reporting to the Customer Manager. In this role, you’ll contribute to PPG’s mission of delivering high-quality, customer-focused coatings by developing and reformulating products that meet exact standards. Engaging directly with customers, collaborating with plant production, Marketing Services, and Quality Control teams, and tackling diverse daily challenges, you’ll play a vital role in solving formulation issues and supporting manufacturing excellence. As an individual contributor under the guidance of a project leader, you’ll document technical results with precision and present findings effectively, thriving in a fast-paced environment that values safety, quality, and innovation.
Job Responsibility:
Adhere to all PPG safety protocols and promote a strong safety culture in a laboratory and customer-facing work environment
Support manufacturing processes by assisting with formulation, troubleshooting, and resolving production-related issues
Work directly with customers to understand their needs, reformulate coatings based on customer specifications, and build strong customer relationships
File and manage formulas accurately, ensuring compliance with quality standards and customer requirements
Provide support to Quality Control (QC) teams to ensure product consistency and adherence to specifications
Communicate results, observations, and customer feedback effectively to direct supervisor and relevant stakeholders
Maintain an accurate, neat laboratory notebook, documenting all observations, including unusual results, with meticulous attention to detail
Demonstrate initiative by accomplishing tasks, meeting mutually agreed-upon deadlines, and effectively incorporating feedback
Act consistently with The PPG Way in all daily activities
Requirements:
Bachelor's degree in Chemistry, Chemical Engineering, or a related discipline
Strong mathematical skills, particularly in scale-up calculations to support formulation and production processes
Proficiency in computer skills, including ERP systems (e.g., Oracle) for data entry and formula management
Quick learner with the ability to adapt to a fast-paced, varied work environment
Well-developed oral and written communication skills to interact effectively with technical and non-technical personnel, including direct customer engagement
Strong problem-solving ability and attention to detail to ensure high-quality work and accurate documentation
Good interpersonal skills to foster collaboration within a small team and build relationships with customers
Self-motivated with independent project management skills to drive tasks to completion
Commitment to safety as the top priority in all work activities