Customer Financial Services Representative 1 Job at Rocky Brands (Nelsonville)

Customer Financial Services Representative 1

Summary The Customer Financial Services Representative position will be responsi...

Location

United States , Nelsonville

Salary:

16.00 USD / Hour

Rocky Brands

Expiration Date

Until further notice

Requirements

Requires knowledge of accounting principles, credit and collection policies and procedures, and credit risk
Strong problem solving, interpersonal, and financial analysis skills. Goal oriented, motivated self-starter, with excellent organizational skills and the ability to handle multiple tasks
Excellent oral, written, and presentation skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers required
Strong PC skills and Excel, and experience with other Microsoft Office products: Word, PowerPoint, Outlook, etc
Associate Degree in Finance, Accounting, or related field. Directly related experience in finance or accounting and in progressively responsible positions desirable. In lieu of degree, 3-5 years of related experience that yields equivalent level of knowledge, skills, and experience

Job Responsibility

Manage assigned accounts and reduce accounts receivable balances by working with customers and the sales team
Recording customer payments, ensure payments are processed timely and within department standards and auditing guidelines
Sales tax certificate setup, validation and maintenance for new or existing customers
Work individually and as a team member to achieve set collection goals and objectives
Analyze customer account to determine best solution to resolve invoicing issues and document resolution
Initiate calls to customers in order to secure payment for past due balances and negotiate and arrange payment plans for customers unable to pay within terms
Process customer credit card payments as needed to pay down open balances
Follow the Standard Work Schedule provided by management to efficiently work assigned accounts
Utilize the Customer Relationship Management system (CRM) to verify and update account information, record names, conversations, and establish follow-up tasks
Document, track and resolve customer issues and complaints

Fulltime

Customer Financial Services Representative 1 - Account Set Up

The Customer Financial Services Representative position will be responsible for ...

Location

United States , Nelsonville

Salary:

Not provided

Lehigh Outfitters, LLC

Expiration Date

Until further notice

Requirements

Requires knowledge of accounting principles, credit and collection policies and procedures, and credit risk
Strong problem solving, interpersonal, and financial analysis skills
Goal oriented, motivated self-starter, with excellent organizational skills and the ability to handle multiple tasks
Excellent oral, written, and presentation skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers required
Strong PC skills and Excel, and experience with other Microsoft Office products: Word, PowerPoint, Outlook, etc.
Associate Degree in Finance, Accounting, or related field
Directly related experience in finance or accounting and in progressively responsible positions desirable
In lieu of degree, 3-5 years of related experience that yields equivalent level of knowledge, skills, and experience

Job Responsibility

Manage assigned accounts and reduce accounts receivable balances by working with customers and the sales team
Recording customer payments, ensure payments are processed timely and within department standards and auditing guidelines
Sales tax certificate setup, validation and maintenance for new or existing customers
Product Data Setup Functions
Manage the sales tax certificates email box
Create and update product data templates in ecommerce system
Ensure accuracy and completeness of core product attributes such as SKUs, descriptions, dimensions, weights, country of origin, pricing and images
Support product data setup activities under guidance from internal and external teams
Ensure required product attributes and documentation are completed in a timely manner
Assist with change requests and version updates related to customer product data needs

Fulltime

Customer Financial Services Representative

Rocky Brands is a leading designer, manufacturer and marketer of premium quality...

Location

United States , Nelsonville

Salary:

16.00 USD / Hour

Lehigh Outfitters, LLC

Expiration Date

Until further notice

Requirements

Strong problem solving, interpersonal, and financial analysis skills
Goal oriented, motivated self-starter, with excellent organizational skills and the ability to handle multiple tasks
Excellent oral, written, and presentation skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers required
Strong PC skills and Excel, and experience with other Microsoft Office products: Word, PowerPoint, Outlook, etc.
Preferred: Associate Degree in Finance, Accounting, or related field
Directly related experience in finance or accounting and in progressively responsible positions desirable
In lieu of degree, 1-3 years of related experience that yields equivalent level of knowledge, skills, and experience

Job Responsibility

Manage assigned accounts and reduce accounts receivable balances by working with customers and the sales team
Recording customer payments, ensure payments are processed timely and within department standards and auditing guidelines
Work individually and as a team member to achieve set collection goals and objectives
Analyze customer account to determine best solution to resolve invoicing issues and document resolution
Initiate calls to customers in order to secure payment for past due balances and negotiate and arrange payment plans for customers unable to pay within terms
Process customer credit card payments as needed to pay down open balances
Follow the Standard Work Schedule provided by management to efficiently work assigned accounts
Utilize the Customer Relationship Management system (CRM) to verify and update account information, record names, conversations, and establish follow-up tasks
Document, track and resolve customer issues and complaints
Collaborate with all internal departments to assure customers’ needs are met

Fulltime

Patient Financial Services Representative I

The Patient Financial Services Representative (PFSR) serves as the first point o...

Location

United States , Aventura

Salary:

Not provided

Memorial Healthcare System

Expiration Date

Until further notice

Requirements

High School Diploma or Equivalent (Required)
No experience required
One (1) year of related hospital, medical office, or customer service experience preferred

Job Responsibility

Explains polices including all regulatory and financial consent forms
secures all required signatures
May perform patient discharge functions including review of after visit summary, future appointment scheduling, and referrals
Interviews patients and guarantors to obtain all necessary information
May confirm physician and prescription orders ensuring accuracy
May schedule walk-in appointments
Collects patient out-of-pocket responsibility per collection guidelines
Provides patient estimates as requested
Prepares and balances a daily deposit
Provides exceptional customer service

Fulltime

Patient Financial Services Representative I- Neurology

The Patient Financial Services Representative (PFSR) serves as the first point o...

Location

United States , Aventura

Salary:

Not provided

Memorial Healthcare System

Expiration Date

Until further notice

Requirements

High School Diploma or Equivalent
No experience required
One (1) year of related hospital, medical office, or customer service experience preferred.

Job Responsibility

Verifies insurance benefits including obtaining insurance card(s) and confirms coverage is active
Determines correct insurance filing order, if multiple insurance coverages are effective for that service
Explains polices including all regulatory and financial consent forms
secures all required signatures
May perform patient discharge functions including, but not limited to, review of after visit summary (AVS), future appointment scheduling, and referrals
Interviews patients and guarantors at the workstation or bedside to obtain all necessary information, including a copy of the patient or guarantor identification card
May confirm physician and prescription orders ensuring accuracy
May schedule walk-in appointments for services offered
Collects patient out-of-pocket responsibility per collection guidelines
Provides patient estimates as requested

Fulltime

Patient Financial Services Representative-Thoracic Surgery-FT-Days-MPG

The Patient Financial Services Representative (PFSR) serves as the first point o...

Location

United States , Memorial Physician Group

Salary:

Not provided

Memorial Healthcare System

Expiration Date

Until further notice

Requirements

High School Diploma or Equivalent (Required)
No experience required
One (1) year of related hospital, medical office, or customer service experience preferred
Excellent communication skills
Critical thinking skills
Decisive judgment
Ability to work with minimal supervision
Ability to work in a stressful environment
Ability to work and build relationships collaboratively

Job Responsibility

Collects patient out-of-pocket responsibility per collection guidelines
Provides patient estimates as requested
Prepares and balances a daily deposit of all payment collections
May schedule walk-in appointments for services offered
May confirm physician and prescription orders ensuring accuracy
Interviews patients and guarantors at the workstation or bedside to obtain all necessary information, including a copy of the patient or guarantor identification card
May perform patient discharge functions including, but not limited to, review of after visit summary (AVS), future appointment scheduling, and referrals
Explains polices including all regulatory and financial consent forms
secures all required signatures
Verifies insurance benefits including obtaining insurance card(s) and confirms coverage is active

Fulltime

New

Patient Financial Representative

The associate is responsible for the duties and services that are of a support n...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or equivalent years of experience required
1-3 years of experience preferred
General hospital A/R accounts knowledge is preferred
College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health key performance metrics
Ensures PFS departmental quality and productivity standards are met
Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution
Manages and maintains patient and payor information to facilitate account resolution
Responds to all types of account inquiries through written, verbal or electronic correspondence
Develops and maintains working knowledge of all functions within the Revenue Cycle
Meets or exceeds customer expectations and requirements, and gains customer trust and respect
Compliant with all CHRISTUS Health, payer, and government regulations
Appropriately documents patient accounting host system or other systems utilized by PFS in accordance with policy and procedures

Fulltime

New

Member Services Representative

We are looking for a service-driven individual to join a financial services team...

Location

United States , Thomasville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least 1 year of experience in customer service, banking, retail sales, call center support, or another member-facing role involving cash handling
Strong communication and interpersonal skills with the ability to serve a diverse customer base professionally and respectfully
Demonstrated ability to work efficiently in a fast-paced environment while managing multiple tasks with accuracy
Comfort using computers for daily work, including data entry, typing, Microsoft Office, and customer or banking systems
Commitment to delivering excellent service and helping members understand products, services, and self-service tools
Ability to work collaboratively with a team and adapt to changing priorities, including a Monday through Saturday schedule based on business needs
Experience with banking platforms, member service systems, or financial software is preferred

Job Responsibility

Build strong member relationships by learning about financial needs and connecting individuals with suitable accounts, services, and solutions
Guide members in using digital banking tools and other financial resources so they can manage their accounts with greater confidence and convenience
Handle routine and complex account activity, including deposits, withdrawals, transfers, payments, and maintenance requests for consumer and business accounts
Contribute to membership and deposit growth by recognizing opportunities to introduce additional products and savings options
Alternate between service desk and teller responsibilities based on branch traffic, staffing needs, and operational priorities
Follow security and compliance procedures closely, identify unusual account activity, and escalate potential fraud concerns when appropriate
Support member engagement efforts through outbound communication designed to strengthen relationships and uncover additional service needs
Assist with daily branch operations such as opening and closing tasks, resolving balancing issues, and maintaining smooth workflow across the team
Partner with coworkers to meet service objectives, maintain a well-organized branch environment, and complete special assignments as needed

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

Fulltime

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Customer Financial Services Representative 1

Job Description

Job Responsibility

Requirements

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