Customer Financial Services Representative 1

New

Summary The Customer Financial Services Representative position will be responsi...

Location

United States , Nelsonville

Salary:

16.00 USD / Hour

Rocky Brands

Expiration Date

Until further notice

Requirements

Requires knowledge of accounting principles, credit and collection policies and procedures, and credit risk
Strong problem solving, interpersonal, and financial analysis skills. Goal oriented, motivated self-starter, with excellent organizational skills and the ability to handle multiple tasks
Excellent oral, written, and presentation skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers required
Strong PC skills and Excel, and experience with other Microsoft Office products: Word, PowerPoint, Outlook, etc
Associate Degree in Finance, Accounting, or related field. Directly related experience in finance or accounting and in progressively responsible positions desirable. In lieu of degree, 3-5 years of related experience that yields equivalent level of knowledge, skills, and experience

Job Responsibility

Manage assigned accounts and reduce accounts receivable balances by working with customers and the sales team
Recording customer payments, ensure payments are processed timely and within department standards and auditing guidelines
Sales tax certificate setup, validation and maintenance for new or existing customers
Work individually and as a team member to achieve set collection goals and objectives
Analyze customer account to determine best solution to resolve invoicing issues and document resolution
Initiate calls to customers in order to secure payment for past due balances and negotiate and arrange payment plans for customers unable to pay within terms
Process customer credit card payments as needed to pay down open balances
Follow the Standard Work Schedule provided by management to efficiently work assigned accounts
Utilize the Customer Relationship Management system (CRM) to verify and update account information, record names, conversations, and establish follow-up tasks
Document, track and resolve customer issues and complaints

Fulltime

Customer Financial Services Representative 1

The Customer Financial Services Representative position will be responsible for ...

Location

United States , Nelsonville

Salary:

Not provided

Rocky Brands

Expiration Date

Until further notice

Requirements

Requires knowledge of accounting principles, credit and collection policies and procedures, and credit risk
Strong problem solving, interpersonal, and financial analysis skills
Goal oriented, motivated self-starter, with excellent organizational skills and the ability to handle multiple tasks
Excellent oral, written, and presentation skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers required
Strong PC skills and Excel, and experience with other Microsoft Office products: Word, PowerPoint, Outlook, etc.
Associate Degree in Finance, Accounting, or related field
Directly related experience in finance or accounting and in progressively responsible positions desirable
In lieu of degree, 3-5 years of related experience that yields equivalent level of knowledge, skills, and experience

Job Responsibility

Manage assigned accounts and reduce accounts receivable balances by working with customers and the sales team
Recording customer payments, ensure payments are processed timely and within department standards and auditing guidelines
Sales tax certificate setup, validation and maintenance for new or existing customers
Work individually and as a team member to achieve set collection goals and objectives
Analyze customer account to determine best solution to resolve invoicing issues and document resolution
Initiate calls to customers in order to secure payment for past due balances and negotiate and arrange payment plans for customers unable to pay within terms
Process customer credit card payments as needed to pay down open balances
Follow the Standard Work Schedule provided by management to efficiently work assigned accounts
Utilize the Customer Relationship Management system (CRM) to verify and update account information, record names, conversations, and establish follow-up tasks
Document, track and resolve customer issues and complaints

Fulltime

Patient Registration Representative

As a Patient Registration Representative, you will ensure a positive patient exp...

Location

United States , San Andreas

Salary:

24.00 - 26.20 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

High School GED or High School Graduate
Applicable education and/or training can be used to balance a lack of experience
Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles

Job Responsibility

Ensure a positive patient experience during registration, employing excellent customer service
Identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families
Maintains up-to-date knowledge of specific registration requirements for all areas
Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration
Properly identifies the patient to ensure medical record numbers are not duplicated
Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete
Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements
Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information

What we offer

Medical, prescription drug, dental, vision plans, life insurance, paid time off, tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Parttime

Customer Financial Services Representative

Rocky Brands is a leading designer, manufacturer and marketer of premium quality...

Location

United States , Nelsonville

Salary:

16.00 USD / Hour

Lehigh Outfitters, LLC

Expiration Date

Until further notice

Requirements

Strong problem solving, interpersonal, and financial analysis skills
Goal oriented, motivated self-starter, with excellent organizational skills and the ability to handle multiple tasks
Excellent oral, written, and presentation skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers required
Strong PC skills and Excel, and experience with other Microsoft Office products: Word, PowerPoint, Outlook, etc.
Preferred: Associate Degree in Finance, Accounting, or related field
Directly related experience in finance or accounting and in progressively responsible positions desirable
In lieu of degree, 1-3 years of related experience that yields equivalent level of knowledge, skills, and experience

Job Responsibility

Manage assigned accounts and reduce accounts receivable balances by working with customers and the sales team
Recording customer payments, ensure payments are processed timely and within department standards and auditing guidelines
Work individually and as a team member to achieve set collection goals and objectives
Analyze customer account to determine best solution to resolve invoicing issues and document resolution
Initiate calls to customers in order to secure payment for past due balances and negotiate and arrange payment plans for customers unable to pay within terms
Process customer credit card payments as needed to pay down open balances
Follow the Standard Work Schedule provided by management to efficiently work assigned accounts
Utilize the Customer Relationship Management system (CRM) to verify and update account information, record names, conversations, and establish follow-up tasks
Document, track and resolve customer issues and complaints
Collaborate with all internal departments to assure customers’ needs are met

Fulltime

Customer Service Representative

We are looking for a dedicated and detail-oriented Customer Service Representati...

Location

United States , Lewes

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in customer service or a related field, preferably within healthcare
Proficiency in using Epic EMR, Epic Software, and Allscripts systems
Strong ability to handle inbound calls and manage patient authorizations and benefit functions
Familiarity with billing processes and financial collections within a healthcare setting
Excellent communication and interpersonal skills to provide exceptional customer service
Detail-oriented and organized, with the ability to manage multiple tasks simultaneously
Knowledge of medical terminology and compliance requirements is an advantage
Ability to work collaboratively in a team-oriented environment

Job Responsibility

Accurately assign medical record numbers (MRNs) and conduct compliance checks to ensure adherence to medical necessity standards
Provide clear and thorough patient instructions while collecting and verifying insurance details and processing physician orders
Utilize overlay tools effectively to manage patient records and ensure seamless data accuracy
Handle pre-registration of patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls
Assist patients with understanding their financial responsibilities, including point-of-service collections and past-due balances
Offer payment plan options and address billing inquiries with precision and care
Deliver outstanding customer service, contributing to high satisfaction ratings as measured by Press Ganey
Operate within systems such as Epic EMR and Allscripts to manage patient information and streamline administrative processes
Respond to inbound calls with professionalism, addressing patient needs and resolving concerns efficiently
Collaborate with team members to ensure a supportive and organized patient access experience

What we offer

Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan

Patient Access Representative

A critical part of total care. You’ll work directly with our members around the ...

Location

United States , Seattle

Salary:

23.99 - 37.13 USD / Hour

Kaiser Permanente

Expiration Date

Until further notice

Requirements

Minimum one (1) year of experience in a business office within a medical care delivery, hospital, insurance or large contact center environment OR a minimum of two (2) years of experience providing excellent customer service in a fast-paced environment
High School Diploma OR General Education Development (GED) required
Experience in electronic patient accounting, scheduling or customer information systems
Basic PC skills in MS Windows environment, 10-key and typing (35 WPM)
Customer service skills, the ability to effectively communicate with a diverse customer base, and strong organizational skills

Job Responsibility

Perform general patient access and registration duties in EPIC Practice Management, such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage
Perform general patient account management duties, such as obtain prior authorization for services, process items in the appropriate work queues to complete registration and enter service capture data
Ensure patient accounts and coverage structures meet Kaiser Permanente standards and billing requirements of various payors
Function as liaison to Patient Financial Services and the Health Plan
Communicate with external government payors and employers, as necessary
Work directly with patients on billing related matters and provide fee estimates to patients for Kaiser Permanente services
May perform duties related to cash collection and depositing
Demonstrate strong customer service and communication skills
Adhere to HIPAA and patient confidentiality requirements
May act as the patients first point of contact with Kaiser Permanente

Parttime

Financial Analyst

We are looking for a detail-oriented Financial Analyst to support discrepancy re...

Location

United States , Eagan

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Post-secondary education in accounting, finance, business, or a related discipline
1-2 years of experience in finance, accounting, customer service, or a comparable setting requiring strong attention to detail
Demonstrated ability to research issues, evaluate details, and solve problems effectively
Strong organizational skills with the capacity to manage multiple priorities and meet deadlines consistently
High level of accuracy and attention to detail when handling financial information and account records
Clear written and verbal communication skills for interacting with internal teams, distributors, and field contacts
Proficiency with Microsoft Office applications, especially Excel, Word, and Outlook
Ability to handle confidential information with professionalism and sound judgment

Job Responsibility

Conduct thorough reviews of assigned distributor accounts using reporting tools and Excel to uncover billing variances and financial discrepancies across multiple business units
Investigate deduction and billback issues, determine root causes, and drive timely resolution in alignment with established service expectations
Reconcile outstanding receivables across a range of accounts while ensuring financial data is accurate and properly supported
Partner with distributors, field representatives, and cross-functional teams such as sales, billing, credit, customer service, and finance to resolve open issues
Maintain complete account documentation by recording discrepancy details, updating status codes, entering clear notes, and managing follow-up activities through final resolution
Prepare and process credit memos and general ledger adjustments within defined approval and policy guidelines
Monitor daily workload priorities to meet deadlines, fulfill service commitments, and respond appropriately to escalated concerns
Contribute to special projects, quarterly review preparation, and ongoing process or system improvement efforts as business needs require
Recognize potential financial or operational risks and work with leadership to reduce exposure through timely communication and action

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Member Service Representative

We are looking for a Member Service Representative to support day-to-day branch ...

Location

United States , Boston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in banking, credit union operations, or a similar financial services environment
Hands-on experience handling cash and processing member or customer transactions accurately
Strong customer service skills with the ability to communicate clearly and professionally
Working knowledge of common banking activities, including deposits, withdrawals, and payment processing
Ability to balance cash, maintain transaction accuracy, and follow established operational procedures
Familiarity with banking regulations, compliance expectations, and confidentiality standards
Comfortable promoting financial products and identifying opportunities to cross-sell appropriate services

Job Responsibility

Deliver courteous, detail-oriented support to members by answering questions and resolving routine account-related needs
Process everyday financial transactions such as deposits, withdrawals, loan payments, and account inquiries with a high level of accuracy
Set up new accounts for both prospective and existing members while ensuring all required documentation is completed properly
Recommend and explain available credit union products and services, including electronic banking options and debit card solutions, based on member needs
Accept and post loan and other payments correctly in the system and assist with consumer lending activities, including application intake, loan processing support, and funding of approved loans
Manage cash drawer operations, complete daily balancing procedures, and perform vault-related teller duties in accordance with branch controls
Handle debit card servicing tasks such as card orders, activity review through third-party providers, and member assistance with card-related issues or questions
Follow all applicable banking regulations, federal and state compliance requirements, and internal policies, including Bank Secrecy Act and anti-money laundering standards
Support additional branch and service activities as needed to help maintain efficient daily operations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Select Country

Customer Financial Services Representative 1 - Account Set Up

Job Description

Job Responsibility

Requirements

Looking for more opportunities?

Customer Financial Services Representative 1 - Account Set Up

Customer Financial Services Representative 1

Customer Financial Services Representative 1

Patient Registration Representative

Customer Financial Services Representative

Customer Service Representative

Patient Access Representative

Financial Analyst

Member Service Representative

Our AI answers in your language