Customer Expert Job at JUJUR (Athens)

Customer Expert

Location

Greece , Athens

Salary:

Not provided

JUJUR

Expiration Date

Until further notice

Requirements

High level of fluency in French
Good communication skills in English
Customer support/troubleshooting experience will be appreciated
Familiarity with the brand is preferred
Strong verbal and written communication skills utilizing active listening
Comfortable with the use of basic technology tools
A positive, can-do attitude that shines through every interaction

Job Responsibility

Communicating through various channels (e-mail, chat & phone) to address product or service issues
Inquiries about accounts, payments, complaints
Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem
Expediting corrections and/or adjustments
following up to ensure resolution
Arranging the placement of orders

What we offer

Complete support to help you ease your relocation to Greece - Athens/Thessaloniki (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified instructors
Free online Greek language courses

Fulltime

Customer Expert

Location

Greece , Athens; Thessaloniki; Patras; Larissa; Crete; Chania; Kos

Salary:

Not provided

JUJUR

Expiration Date

Until further notice

Requirements

Fluency in Czech
Very good use of English – both in written and spoken language
A profound passion for cars is a big plus
Work experience as a customer support/customer care representative for at least 6 months will be preferred
Highly developed communication skills
A genuine problem-solving mentality and a deep sense of ownership
Tech savviness and learning agility
A positive and adventurous attitude
A sponge that is willing to soak up all the knowledge and experience we offer

Job Responsibility

Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
Respond to inquiries about products and services, offering expert advice on a range of car-related matters
Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
Provide accurate and effective roadside assistance
Turn every customer into a happy customer
Exchange ideas and solutions with your colleagues
Enjoy your time in Crete

What we offer

Complete relocation support (flight ticket only to Athens or Thessaloniki, pick-up & drop – both at no cost to you)
Free accommodation - 2weeks
Competitive monthly salary + 2 extra salaries per year
A generous bonus scheme
Health care benefits and numerous other discounts
Consistent support for anything you may need along the way
Free online Greek language courses

Fulltime

Customer Expert

Position: Customer Expert Work model: Remote Location: Greece Employment type: F...

Location

Greece

Salary:

Not provided

JUJUR

Expiration Date

Until further notice

Requirements

Excellent writing and verbal communication skills in Italian and English
Strong attention to detail
Good technical troubleshooting and problem-solving skills
Ability to handle unexpected changes and customer concerns with professionalism
Experience in customer support or technical support roles will be appreciated

Job Responsibility

Handling incoming phone calls, messages, and emails from customers
Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more
Troubleshooting technical issues and offering solutions to customer inquiries
Processing warranty claims, repairs, and replacements
Offering product recommendations based on customer needs and preferences
Maintaining high customer satisfaction through professional and courteous communication

What we offer

Relocation support: Flights, accommodation & housing assistance, all at no cost to you
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified instructors on products and customer service techniques
Professional growth and development opportunities
Special events, community involvement, and social responsibility initiatives
Free online Greek language courses
State-of-the-art premises, providing a great working environment with relaxing break areas

Fulltime

Customer Expert

Location

Greece , Athens

Salary:

Not provided

JUJUR

Expiration Date

Until further notice

Requirements

Excellent language skills in Polish
Good knowledge of English language (B2+ level)
Great communication & soft skills, as well as problem-solving skills
Computer knowledge/tech savviness
Work experience in customer support/ assistance will be considered as an advantage

Job Responsibility

Communicate through phone, email and chat
Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem
Investigate customer issues, conduct research using internal resources, and effectively resolve concerns
Maintain accurate customer records and data in our CRM system
Contribute to a positive and collaborative team environment

What we offer

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation (-all at no cost to you-) as well as support with the house searching process)
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Fully remunerated training by certified instructors
A career path within a company of more than 12.000 employees
Free online Greek language courses

Fulltime

Expert Customer Service Northern Europe / Benelux

As an expert in customer service, you will ensure that our customers in the Bene...

Location

Germany , Ennepetal

Salary:

Not provided

Faber Group

Expiration Date

Until further notice

Requirements

Commercial training or comparable qualification, preferably in logistics or customer service
At least 2 years of professional experience
Fluent business English is mandatory, other languages are highly desirable, Dutch is an advantage
Customer- and service-oriented approach to work and a high degree of initiative
Strengths in communication, organization, and assertiveness, as well as quick comprehension
Confident use of MS Office programs, especially Excel

Job Responsibility

Support and advise existing customers
Prepare and negotiate offers and track orders
Handle complaints
Assist in expanding customer network by acquiring new customers
Compile statistics and reports and look for optimization opportunities

What we offer

Flexible working hours
Mobile working
Personnel development
Training & coaching
Leadership programs
Internal events
Comprehensive onboarding program with a buddy

Fulltime

Customer Expert - Spanish

Location

Greece , Multiple locations

Salary:

Not provided

JUJUR

Expiration Date

Until further notice

Requirements

Fluency in Spanish
Very good use of English – both in written and spoken language
A profound passion for cars is a big plus
Work experience as a customer support/customer care representative for at least 6 months will be preferred
Highly developed communication skills
A genuine problem-solving mentality and a deep sense of ownership
Tech savviness and learning agility
A positive and adventurous attitude
A sponge that is willing to soak up all the knowledge and experience we offer

Job Responsibility

Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
Respond to inquiries about products and services, offering expert advice on a range of car-related matters
Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
Provide accurate and effective roadside assistance
Turn every customer into a happy customer
Exchange ideas and solutions with your colleagues
Enjoy your time in Crete

What we offer

Complete relocation support when needed (flight ticket to Athens or Thessaloniki, pick-up & drop – both at no cost to you)
Free accommodation - 2weeks
Competitive monthly salary + 2 extra salaries per year
A generous bonus scheme
Health care benefits and numerous other discounts
Consistent support for anything you may need along the way
Free online Greek language courses

Fulltime

Customer Expert - Japanese

In this role, you will: Handle inbound customer inquiries via phone and email, a...

Location

Greece

Salary:

Not provided

JUJUR

Expiration Date

Until further notice

Requirements

Fluency (verbal and written) in Japanese and very good English language skills
Excellent communication and interpersonal skills, with a strong customer service orientation
Proficiency in using computers and experience in CRM systems
A strong work ethic and a commitment to customer satisfaction

Job Responsibility

Handle inbound customer inquiries via phone and email, addressing a wide range of topics including product information, order status, vehicle inquiries, and technical support
Provide accurate and timely information on our diverse portfolio of vehicles, including features, specifications, pricing, and available options
Assist customers with locating dealers, navigating our website, and understanding connected services and infotainment features
Investigate customer issues, conduct research using internal resources, and effectively resolve concerns
Maintain accurate customer records and data in our CRM system
Contribute to a positive and collaborative team environment

What we offer

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Free online Greek language courses

Fulltime

Customer Expert - Swedish

Location

Greece , Athens

Salary:

Not provided

JUJUR

Expiration Date

Until further notice

Requirements

Excellent language skills in Swedish
Good knowledge of English language (B2+ level)
Great communication & soft skills, as well as problem-solving skills
Computer knowledge/tech savviness
Work experience in customer support/ assistance will be considered as an advantage

Job Responsibility

Communicate through phone, email and chat
Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem
Investigate customer issues, conduct research using internal resources, and effectively resolve concerns
Maintain accurate customer records and data in our CRM system
Contribute to a positive and collaborative team environment

What we offer

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation (-all at no cost to you-) as well as support with the house searching process
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Fully remunerated training by certified instructors
A career path within a company of more than 12.000 employees
Free online Greek language courses

Fulltime

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