CrawlJobs Logo
JUJUR Logo JUJUR · Customer Service

Customer Expert

Greece, Athens · Job Posted June 03, 2026
Apply Position
Job Link Share

Job Responsibility

  • Communicate through phone, email and chat
  • Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem
  • Investigate customer issues, conduct research using internal resources, and effectively resolve concerns
  • Maintain accurate customer records and data in our CRM system
  • Contribute to a positive and collaborative team environment

Requirements

  • Excellent language skills in Polish
  • Good knowledge of English language (B2+ level)
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Work experience in customer support/ assistance will be considered as an advantage

Nice to have

Work experience in customer support/ assistance

What we offer

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation (-all at no cost to you-) as well as support with the house searching process)
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Fully remunerated training by certified instructors
  • A career path within a company of more than 12.000 employees
  • Free online Greek language courses
JUJUR - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Customer Expert

8 matching positions

Multilingual Customer Success Expert

Foundever® will have some exciting opportunities arise over the next few months ...
Location
Location
United Kingdom , Kingston upon Thames
Salary
Salary:
30000.00 GBP / Year
foundever.com Logo
Foundever
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent in English and either Italian, Spanish, French, or German
  • Customer-obsessed
  • Growth-oriented
  • Excellent communicator
  • Active listener
  • Problem solver
  • Adaptability
  • Team player
Job Responsibility
Job Responsibility
  • Provide software and sales support to accountants, small business owners, and self-employed individuals using a leading accounting software product
  • Deliver an outstanding customer experience
  • Empower customers to use their suite of online products optimally
  • Become a customer ambassador passionate about creating a uniquely positive experience while eliminating customer friction
What we offer
What we offer
  • Salary advance scheme
  • Employee rewards platform
  • Hybrid working opportunities
  • 4 weeks fully paid training
  • Fulltime
Read More
Arrow Right

Logistics Customs Expert

We are seeking an experienced Logistics Customs Expert with a strong background ...
Location
Location
Salary
Salary:
Not provided
global-e.com Logo
Global-e
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 3+ years of experience in customs, logistics, or export operations in Germany
  • Proven hands-on experience with ATLAS (Abwicklung des Transports über das Automatisierte Zoll- und Abfertigungssystem) for export declarations
  • Strong knowledge of German and EU customs legislation, export controls, and Incoterms
  • Experience in HS/KN classification and knowledge of customs valuation principles
  • Excellent communication skills with the ability to collaborate across teams and with external partners
  • Strong attention to detail and ability to manage multiple deadlines
  • Proficient in MS Office
  • familiarity with ERP systems (e.g., SAP, Oracle) is an advantage
  • Fluent in German
  • good command of English is required
Job Responsibility
Job Responsibility
  • Prepare, review, and submit export declarations in ATLAS in accordance with German and EU customs regulations
  • Coordinate end-to-end export processes, including document validation, classification, and shipment release
  • Verify product classifications (HS/KN codes), customs values, and required export control documentation
  • Ensure correct application of export waiver codes, licenses, permits, and other regulatory documents
  • Liaise with customs authorities, freight forwarders, and internal teams to resolve discrepancies or compliance issues
  • Maintain accurate records of all customs filings and ensure audit readiness
  • Monitor regulatory updates related to German and EU customs law and implement necessary changes
  • Support internal stakeholders with customs advisory, compliance checks, and operational troubleshooting
  • Identify opportunities to optimize processes and improve export compliance efficiency
Read More
Arrow Right

German-speaking B2B Customer Support Expert for Digital Campaigns

Step into the heart of Lisbon’s tech scene and support one of the world’s leadin...
Location
Location
Portugal , Lisbon
Salary
Salary:
1100.00 EUR / Month
bluselection.com Logo
Blu Selection
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in paid campaign management
  • Degree in Marketing or a related field
  • Hands-on experience in Digital Marketing
  • Previous exposure to a contact centre environment or an advertising tech support program
  • Understanding of the basics of digital advertising and confidence navigating social media products
  • Strong customer service skills and a proactive, solution-oriented attitude
  • Comfortable working independently and collaboratively
  • Speak German at native level (C2) and English at B2+
Job Responsibility
Job Responsibility
  • Supporting B2B advertisers via email and chat, helping them gain the most value from the platform’s advertising tools
  • Managing end-to-end case handling, from initial investigation to final resolution
  • Troubleshooting technical, product, and operational issues with accuracy and ownership
  • Collaborating with internal Product, Engineering, and Operations teams to push cases forward when additional expertise is needed
  • Identifying recurring issues, gaps, or improvement opportunities that enhance the advertiser experience
  • Upholding high service quality by keeping users informed and driving satisfaction at each touch point
  • Educating advertisers on product features, best practices, and common issue types
What we offer
What we offer
  • 200 EUR complexity bonus, paid over 11 months
  • Meal vouchers at 7.63 EUR per working day
  • Relocation package including accommodation and assistance with essential admin (NIF, SSN)
  • Supportive team atmosphere with clear processes, quality standards, and opportunities to grow your expertise
  • Training on tools, product features, and advertising workflows
  • Fulltime
Read More
Arrow Right

Customer Experience & Product Expert

Join a dynamic, values-driven business in Gateshead where you'll be the go-to ex...
Location
Location
United Kingdom , Gateshead
Salary
Salary:
30000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong written and verbal communication skills - able to simplify complex issues
  • Highly organised with the ability to juggle multiple projects
  • Confident IT user (Office 365
  • CRM experience an advantage)
  • Background in chemistry/chemical manufacturing (desirable)
  • Technical understanding of products and applications
  • Naturally curious and solutions-focused
Job Responsibility
Job Responsibility
  • Resolving technical and product queries from customers and service partners
  • Supporting the global sales team with product and technical questions
  • Investigating issues alongside the R&D team
  • Creating and maintaining user-friendly support materials (SOPs, videos, guides)
  • Delivering product training for internal teams and external partners
  • Providing feedback to improve communications and customer support tools
  • Identifying FAQs and proactively suggesting improvements
  • Collaborating with the wider customer experience team on servicing and order management
What we offer
What we offer
  • 25 days annual leave + 8 bank holidays (option to purchase more)
  • Bonus scheme & profit share
  • Pension: 6% employer / 2% employee
  • Life Assurance (3x salary)
  • Health Cash Plan (up to £625/year for prescriptions, dental & therapies)
  • Employee Assistance Programme & 24/7 GP Helpline
  • Share Incentive Plan
  • Cycle to Work
  • Discounts
  • Long-service rewards
  • Fulltime
Read More
Arrow Right

Customer Experience and Product Expert

Customer Experience and Product Expert role acting as key escalation point betwe...
Location
Location
United Kingdom , Gateshead
Salary
Salary:
30000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong written and verbal communication skills
  • Highly organised with ability to manage multiple projects
  • Confident IT user (Office 365)
  • CRM experience an advantage
  • Technical understanding of products and applications
  • Background in chemistry/chemical manufacturing (desirable)
  • Curious, solutions-focused, and detail-oriented
Job Responsibility
Job Responsibility
  • Act as escalation point between Customer Experience and Account Management teams
  • Handle technical queries and solve problems
  • Deliver training for internal teams and external customers
  • Investigate product issues with R&D team
  • Create and maintain user-friendly support materials
  • Collaborate on servicing and order management
What we offer
What we offer
  • Free on-site parking
  • Annual leave: 25 days + 8 bank holidays (option to purchase more)
  • Bonus scheme & profit share
  • Pension: 6% employer / 2% employee
  • Life assurance (3x salary)
  • Health cash plan (up to £625/year)
  • Employee Assistance Programme
  • 24/7 GP Helpline
  • Share Incentive Plan
  • Cycle to Work scheme
  • Fulltime
Read More
Arrow Right

Solution Expert

Our Implementation team plays a key role in onboarding seamlessly new customers:...
Location
Location
France , Paris
Salary
Salary:
Not provided
360learning.com Logo
360Learning
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3 years of professional consulting experience, preferably in a customer facing role (Level 2 or 3 support agents, Technical consultant, Technical Account Manager)
  • Previous deployment experience of SaaS products, ideally HR related
  • Project management skills
  • Good understanding and experience working with APIs, SSO configuration & troubleshooting
  • Solution-oriented, client-first mindset
  • Ability to adapt to your audience, flexibility in tackling a conversation with highly technical stakeholders, and reducing complexity to more common terms with less technical stakeholders
  • Organized, structured, rational, analytical, able to manage priorities across multiple customer implementations
  • Fluent French and B2 level or equivalent English
  • Enthusiasm for our culture
Job Responsibility
Job Responsibility
  • Onboard new customers seamlessly
  • Work cross-department (Sales, Product and Customer Success) to understand and document client use cases and requirements
  • Translate requirements into set up and configuration of the 360Learning platform
  • Follow customers' portfolio along their contract to increase product adoption
  • Deliver solutions complementary to the Product
  • Facilitate new integrations (such as flat files and APIs) and third-party applications
  • Restructure the platform
  • Conduct solution audits
  • Provide advanced guidance to maximize the benefits of our product
  • Support clients on basic requests through ticketing
What we offer
What we offer
  • Work From Home stipend
  • RTT
  • lunch vouchers
  • medical insurance
  • gym subscription
  • 1 month parental leave for the second parent
  • Flexible hours
  • full remote work possible anywhere in France
  • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity
  • Fulltime
Read More
Arrow Right

Mercedes-Benz Star Expert

A fantastic opportunity is available for a Star Expert to join our team at Merce...
Location
Location
United Kingdom , Bristol
Salary
Salary:
Not provided
sytnerworcesterbmw.co.uk Logo
Sytner BMW Worcester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience of working in retail
  • Customer service experience within a retail environment as a minimum requirement
  • Ability to maintain exceptional customer care in a competitive environment
  • Passion for delivering excellent customer service
  • Determination to expand knowledge and inspire others
  • Enthusiasm and self-motivation to excel in customer service
  • Enjoy meeting people and working for a prestige brand in a highly successful and motivated team
Job Responsibility
Job Responsibility
  • First point of contact for customers by initiating conversation and building rapport to excite them about the brand
  • Promote the benefits and unique selling points of Mercedes-Benz, accessories and vehicle ownership
  • Provide customers with the highest possible levels of service
  • Work weekends as part of the typical schedule
What we offer
What we offer
  • Enhanced Holiday Entitlement – 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work
  • Extensive training to develop expert knowledge of Mercedes-Benz
  • Fulltime
Read More
Arrow Right

Food & Beverage Expert

We are looking for enthusiastic and service-focused Food & Beverage Expert to de...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A passion for hospitality and delivering outstanding customer service
  • Ability to work in a fast-paced environment and handle physical tasks (lifting up to 25kg, standing for extended periods)
  • Strong communication skills and a positive attitude
  • Previous experience in food and beverage or hospitality is an advantage, but not essential
Job Responsibility
Job Responsibility
  • Provide friendly, professional service to all guests
  • Set up, stock, and maintain work areas throughout your shift
  • Ensure cleanliness and presentation of tables, glassware, and equipment
  • Assist with opening and closing duties, including restocking and cleaning
  • Follow safety and hygiene standards at all times
  • Work collaboratively with your team to create a positive environment
What we offer
What we offer
  • Be part of a globally recognized brand with a supportive team culture
  • Opportunities for career growth and professional development
  • Competitive pay and benefits
  • Award winning property - Superior Accommodation of the Year 2025 – Victoria Accommodation Awards for Excellence
  • Parttime
Read More
Arrow Right