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JUJUR Logo JUJUR · Customer Service

Customer Expert - Italian

Greece, Athens · Job Posted June 30, 2026
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Job Responsibility

  • Communicate through phone, email and chat
  • Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem
  • Investigate customer issues, conduct research using internal resources, and effectively resolve concerns
  • Maintain accurate customer records and data in our CRM system
  • Contribute to a positive and collaborative team environment

Requirements

  • Excellent language skills in Italian
  • Good knowledge of English language (B2+ level)
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Work experience in customer support/ assistance will be considered as an advantage

Nice to have

Work experience in customer support/ assistance

What we offer

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation (-all at no cost to you-) as well as support with the house searching process)
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Fully remunerated training by certified instructors
  • A career path within a company of more than 12.000 employees
  • Free online Greek language courses
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