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Customer Experience Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Aspen

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for a Customer Experience Specialist / Client Associate to join our team in Aspen, Colorado. This is a Contract position, ideal for someone who thrives in a client-facing environment and enjoys delivering outstanding service. The role involves supporting retail operations, assisting client advisors, and ensuring a seamless and delightful customer experience.

Job Responsibility:

  • Organize and maintain the stockroom to ensure efficient operations
  • Assist client advisors with gift wrapping and other customer service tasks
  • Fold and arrange merchandise to uphold store presentation standards
  • Provide in-store hospitality by serving refreshments and enhancing the shopping experience
  • Support client advisors by engaging with customers and addressing their needs
  • Adapt to varying levels of store activity, from quiet periods to busier times
  • Contribute to creating a welcoming and luxurious environment for clients
  • Collaborate with the team to ensure smooth daily operations

Requirements:

  • At least 2 years of experience in hospitality, retail, or customer service
  • Strong communication skills with a focus on client interactions
  • Proficiency in using CRM tools to manage customer relationships effectively
  • Ability to answer inbound calls and assist customers with inquiries
  • Experience in high-end retail environments preferred
  • A proactive attitude and willingness to support various store functions
  • Strong organizational skills and attention to detail
  • Flexibility to adapt to both busy and slow periods in the store
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
June 28, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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