Customer Experience Specialist, Robert Half

Customer Experience Specialist

Robert Half

Location:
United States, Honolulu

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a highly motivated Customer Experience Specialist to join our team in Honolulu, Hawaii. This is a permanent position, offering an excellent opportunity for a detail-oriented individual with a strong background in customer service and administrative support. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication and organizational skills.

Job Responsibility:

Deliver outstanding customer service by responding to inquiries and assisting callers with their needs
Process incoming and outgoing mail efficiently and accurately
Provide comprehensive client support to ensure a positive customer experience
Perform a variety of administrative tasks, including record management and data entry
Manage email correspondence professionally across multiple platforms
Offer solutions to customer concerns while maintaining a high level of satisfaction
Collaborate with team members to meet daily deadlines and achieve organizational goals
Adapt to assigned duties and responsibilities as needed to support operational requirements

Requirements:

A minimum of 3 years of recent experience in a customer service or administrative role
Proven ability to multitask effectively in a fast-paced environment with strict deadlines
Exceptional communication skills, both written and verbal, to interact with clients and team members
Proficiency in Microsoft Office Suite and the ability to work across multiple browsers
Strong organizational skills with attention to detail and accuracy
Demonstrated expertise in email correspondence and customer success
A proactive approach to problem-solving and ability to adapt to changing priorities

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Additional Information:

Job Posted:
October 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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