Customer Experience Specialist – Dental Technical Support Job at PartnerHero

Customer Support Specialist – Healthcare / Dental

We’re looking for a Customer Support Specialist to provide frontline clinical an...

Location

United Kingdom

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

1+ year experience in Customer Experience, Technical Support, or similar role
Experience supporting SaaS platforms or digital tools
Strong troubleshooting and problem-solving skills
Experience handling tickets and using CRM/helpdesk systems
Native or near-native CX communication skills (verbal and written)
Comfortable working with structured workflows and technical processes
Ability to assess urgency and escalate issues appropriately

Job Responsibility

Serve as frontline CX support for dental professionals via chat, email, and ticketing systems
Handle live customer inquiries with professionalism and empathy
Troubleshoot platform issues, workflows, and common technical challenges
Guide users through dental SaaS workflows and best practices
Accurately document cases and resolutions in the ticketing system
Identify and escalate clinical risks or sensitive cases to appropriate teams
Collaborate with clinical, technical, and product teams to resolve complex issues
Maintain strong service quality aligned with premium CX expectations
Follow healthcare data privacy and compliance standards

Fulltime

Technical Support Specialist

We’re looking for a Technical Support Specialist to provide frontline clinical a...

Location

Mexico

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

1+ year experience in Customer Experience, Technical Support, or similar role
Experience supporting SaaS platforms or digital tools
Strong troubleshooting and problem-solving skills
Experience handling tickets and using CRM/helpdesk systems
Native or near-native CX communication skills (verbal and written)
Comfortable working with structured workflows and technical processes
Ability to assess urgency and escalate issues appropriately

Job Responsibility

Serve as frontline CX support for dental professionals via chat, email, and ticketing systems
Handle live customer inquiries with professionalism and empathy
Troubleshoot platform issues, workflows, and common technical challenges
Guide users through dental SaaS workflows and best practices
Accurately document cases and resolutions in the ticketing system
Identify and escalate clinical risks or sensitive cases to appropriate teams
Collaborate with clinical, technical, and product teams to resolve complex issues
Maintain strong service quality aligned with premium CX expectations
Follow healthcare data privacy and compliance standards

Fulltime

Technical Support Specialist

We’re looking for a Technical Support Specialist to provide frontline clinical a...

Location

Australia

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

1+ year experience in Customer Experience, Technical Support, or similar role
Experience supporting SaaS platforms or digital tools
Strong troubleshooting and problem-solving skills
Experience handling tickets and using CRM/helpdesk systems
Native or near-native CX communication skills (verbal and written)
Comfortable working with structured workflows and technical processes
Ability to assess urgency and escalate issues appropriately

Job Responsibility

Serve as frontline CX support for dental professionals via chat, email, and ticketing systems
Handle live customer inquiries with professionalism and empathy
Troubleshoot platform issues, workflows, and common technical challenges
Guide users through dental SaaS workflows and best practices
Accurately document cases and resolutions in the ticketing system
Identify and escalate clinical risks or sensitive cases to appropriate teams
Collaborate with clinical, technical, and product teams to resolve complex issues
Maintain strong service quality aligned with premium CX expectations
Follow healthcare data privacy and compliance standards

Fulltime

Implementation Specialist

DentalMonitoring is a rapidly expanding MedTech scale-up. We are currently seeki...

Location

Taiwan , New Taipei City

Salary:

Not provided

DentalMonitoring

Expiration Date

Until further notice

Requirements

5+ years of experience in dentistry and/or orthodontics or an equivalent degree
Excellent understanding of a consultative / solution-based sales approach
Consultative, training, and implementation experience
Ability to build and maintain strong partnerships with internal and external stakeholders
High level of IT and computer science knowledge, with a strong interest in new technologies
Ability to act diplomatically while demonstrating strong listening skills and empathy
Ability to influence clients and challenge existing ways of thinking
Ability to organize, prioritize, and manage multiple priorities effectively
Proactive and results-driven
Independent, enthusiastic, and curious

Job Responsibility

Onboarding new customers and creating custom workflows tailored to the needs of each office
Training new clinicians and dental teams to use the DentalMonitoring suite of solutions
Nurturing existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
Building strong relationships with customers so they endorse the DentalMonitoring brand and continue to use and advocate the DentalMonitoring products
Acting as a technical bridge between the customers and DentalMonitoring platform
Supporting and attending local trade shows
Working and communicating with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer
Influencing doctors and staff to adopt new protocols while alleviating any of the customers’ hesitations to adopt a disruptive technology
Traveling up to 60% to train and support in person office implementation

What we offer

Your ideas will be heard! Our culture promotes initiatives, ownership, and feedback
Everyone is committed to supporting your professional development because we understand that no one can know everything
We place significant importance on the quality of work-life balance

New

Paid intern

White Violet Center for Eco-Justice (WVC) is accepting applications for interns....

Location

United States , Saint Mary-of-the-Woods

Salary:

12.00 USD / Hour

College of Saint Benedict and Saint Johnâ€™s University

Expiration Date

February 28, 2026

Requirements

18 years old by start date
Must have a valid driver’s license
Willingness to learn and the ability to self-direct
Physically fit, capable of lifting and carrying 50 lbs. Must be able to use basic tools such as a shovel and wheelbarrow
Prepared to work in a variety of weather conditions
Eligible to work in the U.S.

Job Responsibility

Plant, mulch, weed, and other seasonal farm tasks
Harvest, clean and pack seasonal vegetables, fruit, herbs, berries and flowers
Feed and care for alpacas and chickens
Gather, clean and process eggs
Maintain coops, barns and pastures
Learn the different aspects of fiber which include skirting, carding, dyeing, knitting, spinning, weaving, crocheting and felting (winter months)
Use your skills to create fiber products (winter months)
Assist at the local farmers market
Partake in monthly enrichment activities
Present a capstone project of your choice at the end of your experience

What we offer

Housing available for $330/month
Washer and dryer on premises
Parking
Some household cleaning supplies are included
Seasonal produce and eggs from the farm
Employee discount in the Farm Store and Linden Leaf Gifts
Internship may qualify for independent study
Might be benefit eligible

Fulltime

!

New

Senior DevOps Systems Administrator

Ready to take the lead on complex cloud projects and grow your DevOps career? If...

Location

United Kingdom , Guildford

Salary:

55000.00 - 65000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

5+ years of DevOps experience, including hands-on AWS
Experience with VMware or Proxmox
Strong Linux skills, networking, and cloud security knowledge
Proficient in Terraform, Ansible, and Kubernetes (e.g., EKS)
Confident scripting in Bash, Python, or Go

Job Responsibility

Design, deploy, and support infrastructure across AWS and private cloud, shaping scalable solutions for growth
Automate infrastructure with Terraform and Ansible to reduce manual tasks and innovate
Build and maintain CI/CD pipelines using GitHub Actions for faster, reliable deployments
Implement observability tools (Grafana, Prometheus, CloudWatch) to enhance system performance
Collaborate across teams to improve reliability and security as the go-to expert
Manage hybrid networks, IAM, firewalls, and VPNs to expand cloud networking knowledge
Join the on-call rota and respond to incidents, enhancing resilience and problem-solving skills
Create and maintain documentation to share knowledge and establish best practises

What we offer

24 days' holiday + BH
Pension
Life Insurance
Private Medical Insurance
Birthday off
High Street discounts
career development and certification support

Fulltime

New

Shift Supervisor

At CVS Health, we’re building a world of health around every consumer and surrou...

Location

United States , Sandersville

Salary:

16.00 - 23.00 USD / Hour

CVS Health

Expiration Date

March 08, 2026

Requirements

Deductive reasoning ability, analytical skills and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Job Responsibility

Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems and complaints
Promote CVS customer service culture. (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
Price merchandise
Stock shelves
Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Parttime

New

Customer Support Consultant

We are looking for a Customer Support Consultant to join our professional and mu...

Location

Ukraine , Kyiv

Salary:

Not provided

3Shape

Expiration Date

Until further notice

Requirements

Customer-oriented approach
Good communicator with the ability to ask and listen
Good verbal and writing skills at an upper-intermediate level in German and English
Problem-solving and logical thinking skills
Result-oriented and stress-resistant
Aspiration to self-development and willingness to grow
Professional, multitasking and empathetic skills

Job Responsibility

Provide efficient technical support on 3Shape hardware (3D scanners) and software via online sessions, telephone, e-mails, and occasional on-site events
Handling support cases: collect all relevant information from customers, according to the company's procedures, and record this using the company's CRM
Interact with other departments and escalate customer feedback further

What we offer

Meaningful work that helps to change the future of dentistry
Work in a unique professional, friendly and supportive environment
Constant professional growth and development
A healthy work-life balance
Comprehensive benefits incl. 24 working days of annual vacation
medical insurance
paid sick leaves and child sick leaves
maternity and paternity leaves etc
Breakfasts and lunches in the office
Good working conditions in a comfortable office in UNIT.City

Customer Experience Specialist – Dental Technical Support

PartnerHero

Location:
Honduras

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 02, 2026

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