Customer Experience Specialist – Dental Technical Support Job at PartnerHero

New

Customer Support Specialist – Healthcare / Dental

We’re looking for a Customer Support Specialist to provide frontline clinical an...

Location

United Kingdom

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

1+ year experience in Customer Experience, Technical Support, or similar role
Experience supporting SaaS platforms or digital tools
Strong troubleshooting and problem-solving skills
Experience handling tickets and using CRM/helpdesk systems
Native or near-native CX communication skills (verbal and written)
Comfortable working with structured workflows and technical processes
Ability to assess urgency and escalate issues appropriately

Job Responsibility

Serve as frontline CX support for dental professionals via chat, email, and ticketing systems
Handle live customer inquiries with professionalism and empathy
Troubleshoot platform issues, workflows, and common technical challenges
Guide users through dental SaaS workflows and best practices
Accurately document cases and resolutions in the ticketing system
Identify and escalate clinical risks or sensitive cases to appropriate teams
Collaborate with clinical, technical, and product teams to resolve complex issues
Maintain strong service quality aligned with premium CX expectations
Follow healthcare data privacy and compliance standards

Fulltime

New

Technical Support Specialist

We’re looking for a Technical Support Specialist to provide frontline clinical a...

Location

Mexico

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

1+ year experience in Customer Experience, Technical Support, or similar role
Experience supporting SaaS platforms or digital tools
Strong troubleshooting and problem-solving skills
Experience handling tickets and using CRM/helpdesk systems
Native or near-native CX communication skills (verbal and written)
Comfortable working with structured workflows and technical processes
Ability to assess urgency and escalate issues appropriately

Job Responsibility

Serve as frontline CX support for dental professionals via chat, email, and ticketing systems
Handle live customer inquiries with professionalism and empathy
Troubleshoot platform issues, workflows, and common technical challenges
Guide users through dental SaaS workflows and best practices
Accurately document cases and resolutions in the ticketing system
Identify and escalate clinical risks or sensitive cases to appropriate teams
Collaborate with clinical, technical, and product teams to resolve complex issues
Maintain strong service quality aligned with premium CX expectations
Follow healthcare data privacy and compliance standards

Fulltime

New

Technical Support Specialist

We’re looking for a Technical Support Specialist to provide frontline clinical a...

Location

Australia

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

1+ year experience in Customer Experience, Technical Support, or similar role
Experience supporting SaaS platforms or digital tools
Strong troubleshooting and problem-solving skills
Experience handling tickets and using CRM/helpdesk systems
Native or near-native CX communication skills (verbal and written)
Comfortable working with structured workflows and technical processes
Ability to assess urgency and escalate issues appropriately

Job Responsibility

Serve as frontline CX support for dental professionals via chat, email, and ticketing systems
Handle live customer inquiries with professionalism and empathy
Troubleshoot platform issues, workflows, and common technical challenges
Guide users through dental SaaS workflows and best practices
Accurately document cases and resolutions in the ticketing system
Identify and escalate clinical risks or sensitive cases to appropriate teams
Collaborate with clinical, technical, and product teams to resolve complex issues
Maintain strong service quality aligned with premium CX expectations
Follow healthcare data privacy and compliance standards

Fulltime

New

Superintendent of Operations

You will serve as the primary supervisor for all facility-wide activities as wel...

Location

United States , Livingston

Salary:

97000.00 - 110000.00 USD / Year

Sensient Technologies Corporation

Expiration Date

Until further notice

Requirements

Ability to communicate effectively with both production staff and management
Provides leadership and direction via good communication skills
Ability to foster a safe work environment by adhering to and enforcing all safety policies and regulations
Excellent organizational skills, leadership qualities, and interpersonal skills

Job Responsibility

Assure proper and efficient use of staff and equipment to meet production needs on assigned shifts while maintaining cost and overtime to a minimum
Ensures all product is produced to product specifications
Assists in maintaining, creating, and enforcing accurate policies and procedures across entire facility
Accommodates training of assigned shift employees to ensure their knowledge and understanding of all policies and procedures relating to the safety, quality, and productivity for their assigned areas
Analyzes area operations and recommends measures for continuous improvement. Also supports and promotes employee involvement in continuous improvement programs
Works with the Production Manager, Plant Manager, and Quality Supervisor to improve production efficiency and product quality

What we offer

401(k)
stock purchase plans
comprehensive and competitive benefits program
performance-based incentive pay

Fulltime

New

Ccm Developer

About Enroute: We love technology, and we enjoy what we do. We are always lookin...

Location

Mexico , Monterrey

Salary:

Not provided

Enroute

Expiration Date

Until further notice

Requirements

Hands-on experience with CCM tools such as: Doc1 Designer
OpenText Exstream
Content Composer
Smart Communications
Intermediate knowledge of object-oriented programming
Experience with Java and/or .NET, or CCM proprietary scripting languages
Experience developing and integrating REST/SOAP APIs
Familiarity with cloud environments, preferably AWS
Knowledge of XML, JSON, and structured data handling

What we offer

Monetary compensation
Year-end Bonus
IMSS, AFORE, INFONAVIT
Major Medical Expenses Insurance
Minor Medical Expenses Insurance
Life Insurance
Funeral Expenses Insurance
Preferential rates for car insurance
TDU Membership
Holidays and Vacations

Fulltime

New

Senior Cloud Integrations Developer (AWS)

We are looking for a Senior Cloud Integrations Developer (AWS) passionate about ...

Location

Mexico , Dinastía, Nuevo León

Salary:

Not provided

Enroute

Expiration Date

Until further notice

Requirements

3 to 6 years of hands-on cloud integration development experience, with a strong emphasis on AWS
Expertise in key AWS services such as Lambda, S3, API Gateway, DynamoDB, CloudFormation, and EC2
Advanced programming skills in Python, C#, or Java, with a clear focus on serverless development
In-depth knowledge of security protocols such as OAuth 2.0, OpenID Connect, and SAML, and experience using services like KMS and Secrets Manager
Experience developing and securing RESTful APIs
Solid understanding of the SDLC, Agile methodologies, and the ability to conduct root cause analysis

Job Responsibility

Design and implement secure and scalable integration solutions using key AWS serverless services, including Lambda, API Gateway, Step Functions, and EventBridge
Develop and secure RESTful APIs using AWS API Gateway, implementing best practices for API management, authentication, and rate limiting
Administer the storage and processing of unstructured data using Amazon S3 and DynamoDB
Ensure that integration solutions comply with industry security standards (OAuth 2.0, OpenID Connect, SAML) and AWS security best practices (IAM, KMS, and Secrets Manager)
Write highly testable, repeatable, and optimized code in Python, C#, or Java, adhering to serverless architecture principles
Act as a mentor and guide for less experienced developers, ensuring thorough documentation and adherence to company standards

What we offer

Monetary compensation
Year-end Bonus
IMSS, AFORE, INFONAVIT
Major Medical Expenses Insurance
Minor Medical Expenses Insurance
Life Insurance
Funeral Expenses Insurance
Preferential rates for car insurance
TDU Membership
Holidays and Vacations

Fulltime

New

Senior .Net Backend Developer

We love technology, and we enjoy what we do. We are always looking for innovatio...

Location

Mexico , Dinastía, Nuevo León

Salary:

Not provided

Enroute

Expiration Date

Until further notice

Requirements

.Net v8 onwards (5+ years)
GraphDB
React (1+ year)
Typescript (6+ months)
Azure (Nice to have)

Job Responsibility

Integrate new features on a .Net Backend Azure platform for a reactclient with SQL server abd GraphDB
update features on a legacy . Net system on Azure,Blazor, Typescript, React enviroment with SQL server integration

What we offer

Monetary compensation
Year-end Bonus
IMSS, AFORE, INFONAVIT
Major Medical Expenses Insurance
Minor Medical Expenses Insurance
Life Insurance
Funeral Expenses Insurance
Preferential rates for car insurance
TDU Membership
Holidays and Vacations

Fulltime

New

Senior SDET

Enroute is seeking a Senior SDET to lead the quality strategy and implement auto...

Location

Mexico , Dinastía, Nuevo León

Salary:

Not provided

Enroute

Expiration Date

Until further notice

Requirements

5–8 years of professional experience in QA Automation or SDET roles
3–5 years of experience with Playwright, with a minimum of 3 years of direct, hands-on experience in framework design and ownership
3+ years of experience in software development or automation using .NET (C#)
Experience with either Reqnroll or Specflow
2 years of experience with CI/CD and practical experience with Azure DevOps
Minimum of 6 months of experience with API testing tools (e.g., Postman, JMeter, Insomnia)
Proficiency with Git / GitHub
Practical experience with SCRUM / AGILE, BDD/TDD principles
Experience using Docker

Job Responsibility

Lead the quality strategy and implement automation as a true Software Engineer
Design the testing infrastructure that ensures the reliability of all our software

What we offer

Monetary compensation
Year-end Bonus
IMSS, AFORE, INFONAVIT
Major Medical Expenses Insurance
Minor Medical Expenses Insurance
Life Insurance
Funeral Expenses Insurance
Preferential rates for car insurance
TDU Membership
Holidays and Vacations

Customer Experience Specialist – Dental Technical Support

PartnerHero

Location:
Honduras

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 02, 2026

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