Customer Experience Representative, Derivatives

Robinhood is seeking experienced CX professionals with a passion for derivative products (futures, options on futures, forex, event contracts etc.) to join the Derivatives team. This team will support customers including power customers on complex topics including margin, options and futures. Robinhood Derivatives, LLC is a new Robinhood subsidiary looking to provide a best-in-class futures product, and later options on futures, forex, and futures across multiple account types. If selected for this role, you will help shape the brand of this exciting new product suite, and have an opportunity to support customers as they employ sophisticated investment strategies to deliver on their unique investment objectives.