Customer Experience Representative (B2B) with German Job at Babel Profiles (Barcelona)

Customer Experience Representative (B2B) with French

Our client, a global leader in the plastic distribution industry with operations...

Location

Spain , Barcelona

Salary:

30000.00 EUR / Year

Babel Profiles

Expiration Date

Until further notice

Requirements

High comfort level speaking with customers over the phone in German
Background in customer service or product analysis is preferred
Growth Mindset: An individual with development potential who is eager to grow as the position evolves over the coming months
An active listener who thrives in collaborative environments
Detail-oriented, adaptable, and proactive mindset
Excellent organizational skills with a solution-oriented approach

Job Responsibility

Become a strategic partner for B2B clients in the DACH region
Act as a subject matter expert for the DACH region and provide deeper product analysis for clients
Promote and guide customers through the use of the company's established e-commerce platform
Analyze product trends and customer needs to provide proactive solutions
Handle operational tasks that the external provider cannot resolve
Act as a first-level point of contact for internal departments
Prioritize tasks efficiently while managing competing demands

What we offer

Fixed Salary + 5% company bonus
Flexible Hybrid Model: 50% teleworking scheme (alternating 2–3 days in the office)
Remote Work: 2 weeks per year of remote work from any location
Flexible entry (8:00 - 9:30 am)
Fridays: 8:00 - 15:00 year-round
Flexible compensation

Fulltime

Customer Service Representative (with German and French)

You’ll be part of a company with strong values and a real purpose. This company ...

Location

Poland , Warszawa

Salary:

Not provided

Randstad

Expiration Date

July 31, 2026

Requirements

advanced knowledge of German and French & English (min. B2 on all languages)
eligibility to live and work in Poland
previous experience in Customer Service / Order Management will be a big plus
proactive attitude with ability to quickly adapt to new situations
problem solving mindset
willingness to work with customers and building long-term relations
customer focus and effective communication skills

Job Responsibility

be the main contact for B2B customers
handle the entire customer journey
be a problem-solver
build relationships
use modern tools

What we offer

contract of employment
hybrid model of work
private healthcare
life insurance
lunch card
sports card
cafeteria platform
holiday co-financing
co-financing for kids' summer camps
Christmas gifts

Fulltime

Customer Service Representative with German

Circle K Business Centre is a shared services center that supports Circle K Euro...

Location

Poland , Warsaw

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

University degree (Bachelor level) – preferable
Experience in customer service
Good IT skills MS Office, SAP etc.
Very good German language skills

Job Responsibility

Handle inbound and outbound customer requests via phone, e-mail and by post
Manage customer operational issues and problems situations
Customer service (B2B customer agreements, coordinating of Wholesales process, B2C Extra loyalty customer program, pricing/discounts, customer complaints, working with payments orders, credit limits, cards, invoices, reports and other technical inquiries)
Work with databases and IT-systems (JDE, JDE CRM, MS Excel and others)
Information data input and maintenance
Registration of contact information, complaints, problem situations etc. in JDE CRM and other databases if required
Be responsible for customer complaints and issues solving process
Involve all responsible parties if necessary
Provide solutions and ensure effective communication
Assist to cooperate with partners and attend at quality controlling and measuring activities, call calibration

What we offer

Annual bonus
Private medical care
Cafeteria Platform/Multisport
Language lessons subsidized by the company
Group insurance
Attractive discounts for products and services at our stations
Employee stock purchase plan
Employee Assistance Program (Lyra)
Modern and convenient office
Trainings & possibility to develop skills in a wide international environment

Fulltime

Support Engineer with German

Are you a fluent German speaker with strong technical knowledge & a desire to de...

Location

Greece , Athens

Salary:

1350.00 - 1700.00 EUR / Month

Randstad

Expiration Date

December 30, 2026

Requirements

Recent working experience in a customer-facing support role
Driven by passion for technology
A customer-oriented mindset
High adaptability in dynamic working environments & rotating shifts
Strong communication skills, both written and verbal
Full Professional Proficiency in German
Advanced level in English for training/reporting purposes
A Mathematics, Engineering, or Technology related academic background
Strong knowledge of Office 365 technologies – particularly, Skype for Business and Microsoft Teams & good understanding of Cloud services
Previous experience deploying, administrating and/or supporting Enterprise Unified Communications solutions that include VoIP, IM, real-time communications, UM, such as OCS/Lync/Skype for Business/Teams, Jabber, Exchange, Zoom, or Cisco WebEX is high

Job Responsibility

Representing our client in front of the customer (B2B) & resolve complex technical issues
Acting as a technical point of contact in relationships with other enterprises
Exhibiting leadership through personal responsibility, accountability & teamwork
Frequently managing critical situations on technical & relationship level
Using trace analysis to analyze problems & develop solutions to meet customer needs

Customer Service Representative Travel Europe

As a Customer Service Representative, you serve as the crucial link between the ...

Location

Belgium , Hoogstraten

Salary:

Not provided

Randstad

Expiration Date

July 05, 2026

Requirements

At least 2 years of commercial experience in an international B2B environment
Experience with ERP systems (such as SAP) and MS Office
Knowledge of logistics and customs procedures is a plus
Fluent in English
Knowledge of Dutch, German, or Spanish is a plus
Problem-solving skills, attention to detail, and a positive mindset

Job Responsibility

Order Management: Processing and tracking sales orders from entry to delivery
Customer Contact: Serving as the primary point of contact for questions regarding production, deliveries, and new products
Planning & Inventory: Managing forecasts, demand, and inventory levels
Support: Handling complaints and providing general support to the sales team

Fulltime

B2B Business Development Representative

The Business Development Representative is responsible for marketing the company...

Location

Egypt

Salary:

Not provided

Concentrix

Expiration Date

Until further notice

Requirements

German Speaker
English language proficiency
Experience in generating and qualifying high volume leads
Experience in initiating outbound telephone calls
Experience in gathering and recording customer information
Experience in building account plans for prospecting
Experience in providing sales forecasts
Experience in representing company at networking and marketing events
Experience in maintaining records of contacts and accounts

Job Responsibility

Generate and qualify high volume leads for sales opportunities
Achieve targets and activity metrics within assigned territory
Initiate outbound telephone calls as follow up to marketing campaigns and inbound 'leads'
Answer questions from and provide knowledgeable product and services information to call recipients
Gather and record customer information, build account plans for prospecting by researching and analyzing the prospective company
Follow up on initial sales contacts via telephone, email, or other correspondence
Provide sales forecasts
Represent the company at networking and marketing events
Maintain records of contacts and accounts, responsible for maintaining good working relationships with prospects throughout the entire sales cycle

Principal Information Security Manager

This is not a build-from-scratch role. It is a step up in maturity: fewer manual...

Location

Germany , Berlin

Salary:

Not provided

Staffbase

Expiration Date

Until further notice

Requirements

5+ years of hands-on InfoSec experience in a SaaS or B2B tech company
Proven ownership of ISO 27001 and/or SOC 2 programs
Track record of representing InfoSec to enterprise customers, including security reviews and escalations
Fluent in German and English
Comfortable with AI-driven tooling
actively looks for automation opportunities in compliance and operations

Job Responsibility

Lead ISO 27001 and SOC 2 audit cycles end-to-end in preparation, evidence collection, auditor management, and findings remediation
Own the control framework and ensure it stays current as the business evolves
Prepare the InfoSec program for investor and M&A due diligence scrutiny
Own the response to enterprise customer security questionnaires and RFPs
Represent Staffbase credibly in customer security reviews, calls, and audits
Build scalable approaches (automation, templates, knowledge base) to reduce response time without sacrificing quality
Maintain the risk register and drive risk treatment decisions with relevant stakeholders
Own vendor security assessments for critical and high-risk suppliers
Partner with Procurement and Legal on AI-assisted review workflows
Own the internal security policy framework, keep it current, understandable, and enforced

What we offer

attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
flexible working time models and the option of hybrid work
yearly flex work allowance of €1560
31 vacation days annually (incl. one floating holiday)
pro rata fully paid Fridays off during August
company pension scheme
one day off per year for supporting a social project (Volunteers Day)

Fulltime

New

Junior Mid-Market Sales Manager - Polish-speaking

Are you passionate about sales and eager to make a significant impact in the Mid...

Location

Germany , Berlin

Salary:

Not provided

Awin Global

Expiration Date

Until further notice

Requirements

Experience in commercial roles, focusing on new business development in SaaS sales, digital marketing, affiliate marketing, B2B marketplaces or related industries
Proven track record of achieving and exceeding sales targets, with a strong ability to identify and capitalize on business opportunities
Excellent communication and relationship-building skills, dedicated to finding out what the client needs to offer them the right Awin product and service
Strong communication skills, with native proficiency in Polish, business fluency in English, enabling effective interaction with clients and stakeholders at various levels of seniority
Self-driven and commercially savvy, capable of independently managing projects in a fast-paced international environment
A solid foundation in sales skills is required, with prior experience in the industry being essential
Key skills include active listening, cross-functional engagement, negotiating, proactivity, client orientation, and various sales and communication methods, including consultative selling to accurately identify and meet client needs
Fluent Polish and English skills (written and spoken) are required for this role, German is a plus

Job Responsibility

Drive Sales Success: Focus on achieving ambitious sales targets through the effective use of your sales skills and various sales methods
Engage in daily sales activities, including prospecting, lead qualification, and deal closure, to expand our customer base across the DACH region
Full Sales Cycle Ownership: Take charge of the entire sales process, from prospecting and qualifying leads to responding to RFIs and RFPs, presenting compelling proposals, negotiating terms, and closing deals, all while ensuring compliance with company standards and legal requirements
Event Engagement: Represent the company at industry events, conferences, and trade shows to network with potential clients and generate new business opportunities
Utilize your sales skills to engage with prospects, present our solutions, and secure new partnerships
Sales Pipeline Management: Keep your sales pipeline in Salesforce up-to-date and accurate, consistently reflecting opportunities and contracts pending closure
Monitor and manage these opportunities to ensure a steady flow of business
Collaborative Integration: Work closely with Finance, Integrations, and Account Development teams to ensure a seamless transition for new clients, from contract signing to full integration and launch
Market Intelligence: Conduct thorough research on target brands, including their current affiliate activities, key contacts, and industry positioning, to tailor your approach and maximize success
Achieve Performance Excellence: Consistently meet and exceed performance KPIs and sales targets through proactive engagement, strategic planning, and effective execution of sales activities

What we offer

Flexi-Week and Work-Life Balance: flexible four-day Flexi-Week at full pay and with no reduction to annual holiday allowance
variety of different paid special leaves
Flexi-Office: international culture and flexibility through Flexi-Office and hybrid/remote work possibilities to work across Awin regions
Remote Working Allowance: monthly allowance to cover part of running costs
support in setting up remote workspace appropriately
Development: extensive multidisciplinary training suite Awin Academy
foreign language skills improvement through local language course
Appreciation: peer-to-peer program to thank and reward colleagues with vouchers

Fulltime

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Customer Experience Representative (B2B) with German

Job Description

Job Responsibility

Requirements

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