Customer Experience Officer Job at Vogue Jewellers Pvt Ltd (Colombo)

Customer Experience Manager – Talent Assessment

A growing talent assessment business is looking to add a newly created role as c...

Location

United Kingdom

Salary:

40000.00 GBP / Year

h2 Recruit

Expiration Date

Until further notice

Requirements

Highly successful Customer Experience Manager
Can demonstrate being able to wear multiple hats including being a player manager
Good knowledge of customer service, raising tickets and resolving issues
Able to work with the events team to ensure events are well organized, on time and in budget
Understand ticketing systems, CRM
Had exposure to other areas of office management in the past

Job Responsibility

Take responsibility for the customer care team, dealing with all client issues and managing the process
Responsible for the events side of the business
Responsible for some general office management duties

What we offer

Recognised training program
Working with a company that is growing and promotes from within

Fulltime

Customer Experience Internship

This internship program offers university students the opportunity to join a lea...

Location

Romania , Bucharest

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Currently enrolled in a Bachelor or Master's degree in Business/Economics
Good analytical and problem solving skills
Strong customer service mind-set
Result-oriented, self-started, able to achieve goals and objectives
Team player, communicative and flexible, quality mind-set
Fluent in English and any other language will be considered a plus
Have very good MS Office skills (Excel, PowerPoint, Word, Outlook)

Job Responsibility

Facilitate day-to-day operational processes related to front-end and/or back-end activity
Support activity related to team processes like customer order booking, order release, renewal activation, partner/sales request management
Support in resolving operational issues from the sales process flow
Issue reports related to assigned operational activity and analyse data
Request/share data and coordinate actions with other teams
Ensure verification, functionality, business control and compliance with audit requirements

What we offer

Initial extensive onboarding
Ongoing learning and development
Mentoring by senior team members
Competitive salary and great benefits
Great work-life balance including hybrid working and Wellness Fridays initiative
Health & Wellbeing benefits
Personal & Professional Development programs

Fulltime

Customer Experience Specialist

We are looking for a Customer Experience Specialist to join our team in Rosevill...

Location

United States , Roseville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service roles, preferably in call centers or client-facing positions
proficiency in managing multiple web browsers and handling email correspondence effectively
strong attention to detail and the ability to follow through on tasks without errors
exceptional interpersonal skills with a friendly and extroverted personality
ability to address connectivity issues and provide solutions promptly
a proactive mindset with the ability to anticipate next steps and adapt to changing situations
excellent communication skills, both written and verbal, to engage with clients and team members effectively
capability to balance calculated risks and facilitate changes when necessary.

Job Responsibility

Provide administrative support to the associate advisor, ensuring all tasks are completed accurately and on time
perform general office administration tasks, handling approximately 10% of your workload
manage client interactions, including scheduling meetings, preparing for appointments, and following up afterward
coordinate logistics for events such as retirement classes, seminars, and other gatherings with attendees
serve as the first point of contact for clients, creating a welcoming and attentive environment
deliver exceptional customer service by anticipating client needs and exceeding expectations
organize calendars and schedules to ensure smooth operations and timely follow-ups
assist with meeting preparation, ensuring all materials and details are ready for client-facing engagements
contribute to the success of events by managing attendee lists and handling logistics
foster positive relationships with clients and colleagues through strong communication and interpersonal skills.

What we offer

Benefits available to contract/temporary professionals include medical, vision, dental, life and disability insurance
eligibility to enroll in company 401(k) plan
free online training.

Fulltime

Customer Experience Specialist

We are looking for a highly motivated Customer Experience Specialist to join our...

Location

United States , Honolulu

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

A minimum of 3 years of recent experience in a customer service or administrative role
Proven ability to multitask effectively in a fast-paced environment with strict deadlines
Exceptional communication skills, both written and verbal, to interact with clients and team members
Proficiency in Microsoft Office Suite and the ability to work across multiple browsers
Strong organizational skills with attention to detail and accuracy
Demonstrated expertise in email correspondence and customer success
A proactive approach to problem-solving and ability to adapt to changing priorities

Job Responsibility

Deliver outstanding customer service by responding to inquiries and assisting callers with their needs
Process incoming and outgoing mail efficiently and accurately
Provide comprehensive client support to ensure a positive customer experience
Perform a variety of administrative tasks, including record management and data entry
Manage email correspondence professionally across multiple platforms
Offer solutions to customer concerns while maintaining a high level of satisfaction
Collaborate with team members to meet daily deadlines and achieve organizational goals
Adapt to assigned duties and responsibilities as needed to support operational requirements

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Customer Service Officer

Temporary Customer Service Officer in the Education Sector providing exceptional...

Location

United Kingdom , Bradford

Salary:

13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a customer-facing role
Strong communication and interpersonal skills
Confident in using Microsoft Office and CRM systems
Highly organised with excellent attention to detail
Capable of following processes and working both independently and as part of a team
Proactive, solution-oriented, and adaptable to changing priorities
Committed to confidentiality, equality, and safeguarding practises
DBS required

Job Responsibility

Be the first point of contact for students, staff, and visitors
Handle enquiries via face-to-face interactions, phone calls, emails, web chat, and social media
Support student applications and enrolment processes with accurate data entry
Issue ID cards and manage visitor logs
Provide information on fees and signpost available financial support services
Keep GDPR-compliant records and contribute to team KPIs
Collaborate with internal departments to ensure seamless student experience

Customer Experience and Product Expert

Customer Experience and Product Expert role acting as key escalation point betwe...

Location

United Kingdom , Gateshead

Salary:

30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong written and verbal communication skills
Highly organised with ability to manage multiple projects
Confident IT user (Office 365)
CRM experience an advantage
Technical understanding of products and applications
Background in chemistry/chemical manufacturing (desirable)
Curious, solutions-focused, and detail-oriented

Job Responsibility

Act as escalation point between Customer Experience and Account Management teams
Handle technical queries and solve problems
Deliver training for internal teams and external customers
Investigate product issues with R&D team
Create and maintain user-friendly support materials
Collaborate on servicing and order management

What we offer

Free on-site parking
Annual leave: 25 days + 8 bank holidays (option to purchase more)
Bonus scheme & profit share
Pension: 6% employer / 2% employee
Life assurance (3x salary)
Health cash plan (up to £625/year)
Employee Assistance Programme
24/7 GP Helpline
Share Incentive Plan
Cycle to Work scheme

Fulltime

Customer Service Officer

At Sopra Steria, Customer Service Officers play a central role in providing high...

Location

Belgium , Brussels

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Bachelor’s degree or a relevant equivalent
entry level to 3 years relevant experience
experience with Microsoft Office tools
Dutch & French (required), English desirable

Job Responsibility

Support clients efficiently and professionally using Microsoft Office
manage customer files accurately
maintain clear communication
streamline processes
ensure smooth internal collaboration and efficient information exchange
handle inquiries in a professional and solution-oriented manner

What we offer

Mobility options (including a company car)
insurance coverage
meal vouchers
eco-cheques
continuous learning opportunities through the Sopra Steria Academy
team events

Fulltime

Customer Experience Representative

Join Our Creative Client experience team, to be the face of the company and play...

Location

United Kingdom , Kingston Upon Thames

Salary:

Not provided

Office Angels

Expiration Date

Until further notice

Requirements

Detail-Oriented: You have an excellent eye for detail and a strong commitment to accuracy
Organised and Efficient: You excel at time management and prioritization in a fast-paced environment
A Great Communicator: You possess excellent verbal and written English communication skills
A Team Player: You build strong relationships with both customers and internal teams
Flexible and Positive: You approach challenges with a friendly, can-do attitude
Proficient in MS Office, especially Outlook and Excel
SAP and European languages are desirable

Job Responsibility

Be the Point of Contact: Serve as the primary contact for assigned clients, collaborating with Account Managers to understand customer requirements and challenges
Communicate Effectively: Provide clear and effective communication, ensuring a high level of customer service
Data Entry Excellence: Process orders and invoices with accuracy and efficiency
Respond Promptly: Handle internal and external customer communications via email and phone regarding orders, supply, and delivery
Provide Solutions: Offer product and delivery solutions tailored to client needs
Utilise Technology: Become proficient in our online order management and inventory systems
Bridge Connections: Facilitate communication between our customers and internal teams
Maintain Inventory: Manage stock delivery systems to ensure availability and timely deliveries
Adapt and Grow: Be ready to take on additional responsibilities as needed

What we offer

25 days holiday + bank Holidays, Pension, CAP, Death Insurance, Yearly Bonus scheme, Limited Parking, and modern interactive offices, including excellent facilities

Fulltime

Customer Experience Officer

Vogue Jewellers Pvt Ltd

Location:
Sri Lanka , Colombo

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 16, 2026

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