CrawlJobs Logo

Customer Experience Navigator - German Speaker

https://www.randstad.com Logo

Randstad

Location Icon

Location:
Portugal , Porto

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Dream of a career where your passion for helping others translates into unforgettable experiences within the exciting realm of tourism? Picture yourself as the guiding star for German-speaking customers, ensuring their journeys are smooth sailing and filled with delight. If you’re a natural problem-solver with a flair for creating positive connections, and fluent in German, your adventure starts here. Join our vibrant team and be the heart of our commitment to extraordinary customer satisfaction in the tourism industry.

Job Responsibility:

  • As a Customer Experience Navigator, you'll be the pivotal point of contact, transforming inquiries into seamless experiences and resolving any voyage hiccups with grace and efficiency, specifically for our German-speaking clientel within the dynamic tourism sector
  • Providing stellar support in German across multiple channels (phone, email, chat) with a warm and professional demeanor, tailored to tourism-related inquiries
  • Mastering the intricacies of our tourism offerings to deliver accurate and insightful information in German
  • Navigating customer concerns in German with empathy and turning challenges into opportunities for loyalty within the tourism context
  • Meticulously documenting interactions in our system to ensure a smooth customer journey within their tourism experience
  • Collaborating with cross-functional teams to enhance the overall customer experience for German-speaking customers in the tourism sector
  • Staying abreast of industry trends and product updates within the tourism industry to provide cutting-edge support in German

Requirements:

  • Native or near-native fluency in German, both verbal and written, capable of crafting clear and engaging interactions related to tourism services
  • Good verbal and written communication skills in English
  • A knack for problem-solving, with the ability to think on your feet and deliver effective solutions within the tourism field
  • A genuine passion for customer service, with a dedication to exceeding expectations in the tourism industry
  • A collaborative spirit, thriving in both team and independent settings
  • Proficiency in CRM tools and customer support software, with a keen eye for detail
  • Resilience and composure under pressure, maintaining a positive attitude in fast-paced tourism environments

Additional Information:

Job Posted:
February 24, 2026

Expiration:
March 15, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Experience Navigator - German Speaker

Head of HR TUIfly Germany

As Head of HR TUIfly Germany, you will lead a dynamic team of HR professionals, ...
Location
Location
Germany , Hannover
Salary
Salary:
Not provided
https://www.tui.com Logo
TUI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree in HR, German Labour Law, or a related field (or equivalent practical experience)
  • Demonstrated experience with leading HR teams and partnering with senior business leaders in complex organisations
  • Extensive experience in German Labour Relations, including negotiating collective agreements and managing works council relationships
  • Excellent strategic thinking skills with the ability to implement strategic objectives effectively
  • Experience working in aviation or a similar 24/7 customer-facing, regulated environment
  • Comfortable operating in a matrix organisation and as part of a large global HR function
  • Results-oriented and hands-on approach to HR leadership, with the ability to navigate ambiguity and drive change
  • Native-level German speaker with fluent business English
Job Responsibility
Job Responsibility
  • Lead and develop a team of HR professionals, delivering innovative people solutions for TUIfly Germany
  • Partner with the TUIfly Geschäftsführer as a key member of the Geschäftsleitung, providing strategic HR guidance
  • Lead the integration of TUIfly into the broader TUI Airline ecosystem
  • Develop and implement a robust labour relations strategy aligned with TUI Group and TUI Airline objectives
  • Provide expert guidance on German labour law and cultural matters to HR peers and Directors across TUI Airline
  • Shape the TUI Airline HR strategy as part of the global HR leadership team
  • Ensure efficient and consistent HR service delivery across all aspects of the German airline legal entity
What we offer
What we offer
  • Attractive remuneration, generous travel benefits, bonus and pension scheme, extensive health & well-being support
  • Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment
  • Access the TUI Learning Hub to level-up and reach your ambitions
  • We champion intercultural collaboration and provide opportunities to work on global projects and teams
  • Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation
  • Fulltime
Read More
Arrow Right

New Business Account Executive

As part of JFrog’s EMEA New Business Sales Team, you will drive new revenues fro...
Location
Location
Spain , Madrid
Salary
Salary:
Not provided
jfrog.com Logo
JFrog
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years’ experience closing B2B SaaS/Software subscriptions in a highly technical environment / technical users
  • Proven success in lead generation, prospecting, pipeline generation, negotiation, and closing complex sales cycles
  • Experience with managing prospects POC and continue the sales cycle until closure
  • Revenue quota-carrying experience is a must
  • Native German Speaker
  • Working knowledge of the On-Prem and Software as a Services (SaaS) models
  • Strong customer service orientation
  • Organized
  • Accurate
  • Enjoys a fast-paced work environment
Job Responsibility
Job Responsibility
  • Proactively, identify, qualify and close a sales pipeline for new logos
  • Cultivate sales through outbound prospecting and inbound SQLs
  • Work closely with the XDR team to develop the pipeline for cloud and self-hosted solutions
  • Lead the POC process from the SQLs to close won opportunities
  • Ability to articulate the business value of complex tech products
  • Master in building business champions
  • Prepare monthly and quarterly sales pipeline forecasts
  • Work with multiple functions such as Legal, Solution Engineering, Finance, Demand Generation to drive deal closure
  • Manage a sales pipeline in Salesforce and using prospecting tools such as Sales Navigator, ZoomInfo
Read More
Arrow Right

Enterprise Inside Sales Representative

We are seeking a German speaking Enterprise Inside Sales Representative to join ...
Location
Location
Republic of Ireland , Dublin
Salary
Salary:
Not provided
jujur.eu Logo
JUJUR
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Native or fluent German speaker with C1-level English
  • Bilingual candidates in French, Italian, Spanish, or Portuguese are also highly desirable
  • Proven success in outbound B2B, tech, or SaaS sales, with mid-market or enterprise experience strongly preferred
  • Strong results orientation with the ability to consistently meet and exceed targets
  • Excellent time management and the ability to prioritize effectively in a fast-paced environment
  • Demonstrated ability to build trusted relationships with enterprise stakeholders, including senior leaders and C-suite executives
  • Confident, consultative communication skills with the ability to articulate value propositions to executive audiences
  • Strong understanding of sales technology and familiarity with CRM and sales tools
  • Ability to receive and implement feedback to continuously improve performance
  • Strong problem-solving skills and the ability to adapt quickly
Job Responsibility
Job Responsibility
  • Generate and qualify enterprise leads through outbound prospecting, cold calling, email outreach, and social engagement
  • Manage multiple high-value client relationships with strategic follow-up and a focus on long-term partnership growth
  • Understand customer needs deeply to deliver tailored solutions and exceptional service
  • Navigate complex organizational structures to identify business priorities and influence decision-making
  • Partner with sales and support teams to execute effective sales strategies
  • Maintain accurate CRM records of sales activities, pipelines, and client interactions
  • Stay informed on market trends and competitor activity to identify new opportunities
  • Provide strong support throughout the sales process to ensure a seamless client experience
  • Achieve and exceed monthly and quarterly sales targets
  • Participate in regular sales meetings and training sessions to enhance skills and performance
What we offer
What we offer
  • Structured training & career development plan
  • Paid Parental Leave (Up to 6 weeks for Maternity and Paternity)
  • Paid Childcare/Dependent Care
  • Education Reimbursement
  • Comprehensive VHI cover from day 1
  • Bike To Work Scheme / TaxSaver Leap Card Scheme
  • Personal Hardship Loan Program
  • Rockstar Awards, Spot Prizes and Tenure Awards!
  • 24/7 Employee Assistance Program and Modern Health App
  • Fulltime
Read More
Arrow Right

Business Development Specialist Enterprise - EMEA

This is your opportunity to claim a newly defined role within NavVis' scaling up...
Location
Location
Germany , Munich
Salary
Salary:
Not provided
navvis.com Logo
NavVis GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in B2B sales development, outbound lead generation, or a similar role, ideally within an Enterprise SaaS or technology environment
  • Familiarity with Automotive/Manufacture industry or digital transformation, particularly in facility or factory digitalization
  • Exceptional communication and presentation skills, with a proven ability to engage high-level decision-makers
  • Proficiency with CRM and sales enablement tools (e.g., HubSpot, LinkedIn Sales Navigator)
  • Thrive in a collaborative, fast-paced environment and are passionate about working with cross-functional teams
  • Native German speaker with full professional proficiency in English
  • Based in Germany
Job Responsibility
Job Responsibility
  • Entrepreneurial Hustle & Adaptable: help shape how we work
  • Strategic Prospecting: identify and conduct in-depth research on target accounts within key Enterprise Processing verticals
  • Generating and Qualifying Leads: initiate contact and engage prospects through multi-channel outreach
  • Collaborative Account Support: partner closely with Senior Enterprise Sales Executives and Solution Consultants
  • Market Awareness: cultivate a deep understanding of the industry landscape and key client personas
  • Innovative Outreach: design and execute creative, multi-touch campaigns
  • Pipeline Optimization: meticulously maintain and manage prospect data in our CRM (HubSpot)
  • Team Collaboration: work cross-functionally with Market Intelligence, Marketing, Sales, and Customer Success teams
What we offer
What we offer
  • 30 days of paid time off per year
  • Affordable access to a vast network of fitness and wellness facilities through EGYM Wellpass subsidy
  • Deutschlandticket subsidy to support sustainable travel using public transport
  • Flexible working hours and a hybrid work setup
  • Full visa and relocation support for international candidates
  • Attractive bike leasing model through JobRad
  • A competitive compensation package
  • Up to 4000 EUR employee referral bonus
  • Financial support for local language classes
  • Fulltime
Read More
Arrow Right
New

Store Manager in Training

At CVS Health, we’re building a world of health around every consumer and surrou...
Location
Location
United States , Fredericksburg
Salary
Salary:
18.50 - 28.67 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
March 08, 2026
Flip Icon
Requirements
Requirements
  • Communicate well verbally and in writing to support and lead your team
  • Perform customer care duties to provide high levels of service
  • Execute merchandising strategies to support store sales growth
  • Manage the store inventory and assets to maintain profitability
  • Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program
  • Support your store as management team member and lead in a manner that is consistent with CVS values and policies
  • Engage your colleagues in support of the company's purpose of "helping people on their path to better health"
  • Be willing to accept promotion roles with the market that you work in
  • Willingness to accept a promotion to Store Manager role at any location in the designated market
  • Ability to transfer to other CVS Pharmacy stores located within the designated market
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost wellness screenings
  • No-cost tobacco cessation programs
  • No-cost weight management programs
  • Confidential counseling
  • Financial coaching
  • Paid time off
  • Flexible work schedules
  • Fulltime
Read More
Arrow Right
New

Staff Software Engineer - Developer Experience Automation

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Scottsdale, Arizona
Salary
Salary:
106605.00 - 284280.00 USD / Year
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
April 30, 2026
Flip Icon
Requirements
Requirements
  • 7+ years of experience in large-scale software development, including 2+ years of experience in a technical lead role
  • 7+ years of experience with developing applications/web services and cloud-native apps using technologies like Java and React, Angular, Spring Boot, REST API, JPA, messaging and other tech stacks (open-source and proprietary)
  • 5+ years of experience with agile development practices
  • 2+ years of experience with developing Agentic AI applications using foundational LLMs in Python
  • 2+ years of experience with relational database using technologies like PostgreSQL
  • Bachelor’s degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience)
Job Responsibility
Job Responsibility
  • Own the end-to-end architecture of the AI-assisted access model, ensuring it is scalable, explainable, and auditable
  • Partner with data and security teams to validate signal quality and model outcomes
  • Establish clear APIs and automation workflows
  • Ensure the platform supports continuous access evaluation and lifecycle management
  • Embed auditability, explainability, and policy enforcement into the platform by design
  • Collaborate with security, risk, and compliance stakeholders to ensure governance requirements are met without sacrificing developer velocity
  • Function as a technical authority and mentor for junior engineers
  • Drive engineering best practices, design reviews, and architectural standards
  • Influence cross-team alignment across security, identity, platform, and developer experience organizations
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Fulltime
Read More
Arrow Right
New

Delivery Driver

As a Delivery Driver for Omnicare Pharmacy, you will deliver prescription orders...
Location
Location
United States , Wando
Salary
Salary:
16.00 - 23.56 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
March 18, 2026
Flip Icon
Requirements
Requirements
  • High School Diploma or GED is required
  • Possess geographical knowledge of service area
  • Flexibility required Nights and Weekends
  • Current, valid driver’s license in the state at the level required for the vehicle’s operation
  • Ability to drive for long periods of time
  • Customer service orientation
Job Responsibility
Job Responsibility
  • Provide timely and accurate delivery of medication, equipment, products and/or supplies into long term care facilities or patient’s homes
  • Load products/materials
  • Responsible for vehicle maintenance and alerting management for maintenance issues
  • Maintain and full compliance with all Federal, State and Local laws and regulations
  • Maintain highest professional and ethical standards
  • Following all applicable government regulations including HIPAA to ensure patient confidentiality
What we offer
What we offer
  • Competitive pay
  • Benefits starting 1st day of month following your start
  • Paid training
  • Fast track career progression with tuition reimbursement and utilizing our university partners, potentially a free higher education
  • Employee discount programs
  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
  • Parttime
Read More
Arrow Right
New

Manager, Product Strategy and Design, Payor Solutions

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Boston
Salary
Salary:
66330.00 - 145860.00 USD / Year
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
February 27, 2026
Flip Icon
Requirements
Requirements
  • 5 + years of experience in product management/development, product operations & strategy, or product management within the healthcare space preferably at a health tech, tech-enabled provider, or Payor/PBM organization
  • 5 + years of experience managing multiple projects and prioritizing work based on impact and team priorities
  • 3+ years of experience developing analyses, presentations, and support materials to successfully drive product strategy decisions and deliver operational process change
  • 3+ years of experience in strategic thinking including quantitative, analytical, and problem-solving skills
  • 2 + years of making informed, data-driven decisions, with a strong emphasis on translating data insights into actionable strategies
  • Bachelor’s degree required
  • may consider comparable work experience
Job Responsibility
Job Responsibility
  • Independently leading dozens of partners across Product, Operations, Medical Affairs, Legal, Sales, Account Management, Data Science & Engineering, IT, Client Analytics to structure and execute on new product designs and enhancements
  • Partner with Marketing, Sales, and Account Management to commercialize our products and communicate product performance and our product roadmap
  • Build business cases to justify and prioritize product enhancements and design a measurement strategy to measure their impact
  • Define longitudinal patient journeys that meet engagement and clinical outcomes, write requirements, and then partner with Operations and Technical stakeholders to bring these experiences to life
  • Evaluate KPI and SLA performance, measuring product efficacy to formulate and subsequently deliver upon quality improvement plans
  • Leverage data-driven insights and a deep understanding of patient and client needs and market dynamics to identify and prioritize enhancements
  • Conducting deep dive quantitative and qualitative analyses to identify opportunities for innovation and process improvement
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Fulltime
!
Read More
Arrow Right