Customer Experience Navigator - Danish Job at Randstad (Porto)

Account Director

Join Reel as Account Director to accelerate the renewable energy transition. We ...

Location

Denmark , Copenhagen

Salary:

Not provided

REEL

Expiration Date

Until further notice

Requirements

Fluency in Danish and English
Several years of experience in complex B2B sales processes – ideally within electricity sales, financial services, infrastructure, insurance, or other high-trust/high-complexity solution sales
Proven track record of working with C-level decision-makers and closing high-value deals
(Ideally) Experience in hiring, mentoring, or managing junior team members
A data-informed approach to sales, including solid CRM habits (we use HubSpot)
Clear communication skills, strong commercial instincts, and an entrepreneurial mindset
A personal drive to accelerate the energy transition and make a real-world impact
A valid Danish driver’s license

Job Responsibility

Lead high-impact sales initiatives and manage strategic customer relationships, particularly with C-level decision makers
Drive complex B2B sales cycles from initial contact to close, delivering various energy solutions such as PPAs, balancing of solar and BESS, and tailored procurement options
Build and maintain a healthy pipeline of qualified leads and opportunities, while continuously improving our overall sales tactics
Serve as a trusted advisor to clients, communicating technical and financial value with clarity and credibility
Hire, coach, and manage junior commercial team members to support you in building your pipeline
Collaborate with the wider Reel team on go-to-market strategy, including refining our Sales Playbook and value proposition
Support the broader commercial team in navigating policy, pricing, and regulatory conversations with clients
Champion decarbonization and renewable electricity procurement in the Danish market, and beyond

What we offer

Vacation: Enjoy 30 days (5 weeks + 1) of paid holidays to recharge
Warrants: You get warrants at an early stage of the company, with sizable upside potential
Pension: Benefit from an attractive employer-supported pension scheme, including health insurance
Parental leave: Take advantage of our generous parental leave policy
Equipment: Choose your preferred IT setup (Mac, Windows, etc.) with a budget of 25,000 DKK
Learning: Grow your skills with an annual 4,000 DKK learning and development budget
Office: Experience our vibrant office-first culture in our beautiful waterside location in Christianshavn, with a flexible work-from-home or remote work policy
Lunch: Enjoy employer-supported catered lunch at the office every day
Socials: Join us for monthly social events and bi-annual offsites, fostering a strong team spirit
Visa: We support non-EU residents by sponsoring VISAs

Fulltime

Customer Service Agent

At Mercell, we’re on a mission to revolutionize public procurement by making it ...

Location

Salary:

Not provided

Mercell

Expiration Date

Until further notice

Requirements

Proven experience (ideally 2+ years) in customer service, support, helpdesk, or a similar client-facing role
Strong communication skills with the ability to explain technical topics clearly and simply
Structured and organized approach to successfully navigate multiple priorities simultaneously
Problem-solving mindset and ability to stay calm under pressure
Comfortable working with support systems, CRM tools, and digital platforms
Fluency in English and at least one of the following languages: Swedish, Norwegian, Danish, Dutch, German, Finnish (depending on market)

Job Responsibility

Provide first-line support via phone, email, and digital channels to customers across different markets
Investigate platform-related issues and guide customers through solutions clearly and efficiently
Ensure accurate case documentation and follow-up in CRM/support systems
Escalate complex issues appropriately while maintaining ownership of customer communication
Contribute to maintaining high customer satisfaction and service level targets (SLAs)
Identify recurring issues and proactively share feedback internally to improve product and processes
Support onboarding and basic product guidance for new customers where relevant

What we offer

Hybrid work to support work-life balance
Health and insurance plans (may differ per country/office)
Pension plans
Paid parental leave
Social happenings
Competitive salary packages

Fulltime

Senior Supply Chain Business Manager

Do you want to play a key role in connecting our global operations with the comm...

Location

Denmark , Humlebæk

Salary:

Not provided

Coloplast

Expiration Date

Until further notice

Requirements

Hold a master’s degree in supply chain management, engineering, economics, or a related field
Have a strong understanding of how a commercial organization operates and can navigate complex stakeholder landscapes
Bring several years of experience from different parts of a global supply chain
Have experience with project management (an advantage)
Are fluent in English, both written and spoken (Danish is not required)
Possess strong IT skills, with advanced proficiency in MS Office - especially Excel and PowerPoint

Job Responsibility

Providing clear and actionable supply chain overviews to senior commercial stakeholders and aligning priorities
Acting as the single point of contact between Global Operations and regions/subsidiaries
Driving and participating in supply disruption and crisis management initiatives, ensuring timely, compliant execution and communication
Ensuring strong end-to-end coordination across the value chain within Global Supply Chain
Identifying and driving process improvement opportunities that strengthen delivery performance and customer experience

Fulltime

Territory Account Executive - Finland

You will be joining a growing company where you can contribute to many “firsts”....

Location

Salary:

Not provided

Storyblok

Expiration Date

Until further notice

Requirements

Proven record of success in closing large and complex SaaS Enterprise deals over $50k
Ability to map out and strategically define account & territory plans
Familiarity with Sales methodologies like Challenger Sales, SPIN Selling, Sandler, MEDDIC etc.
3 years of proven SaaS solution selling experience as an Account Executive
Evidence of relationship building skills with an ability to grow and nurture relationships
Some technical knowledge of the CMS space and digital experience ecosystem
Ability to switch the context and messaging between technical and marketing audiences
Must be a native Danish, Swedish, or Finnish speaker with fluency in both speaking and writing, plus strong proficiency in English
Travel primarily within the assigned region, to foster client relationships and participate in events that contribute to the growth and success of Storyblok

Job Responsibility

Drive regional expansion in Northern Europe by acquiring new Enterprise clients in the commercial segment (companies with up to €1B in annual revenue and up to 5,000 employees
Value selling working directly with executive buyers including Chief Marketing Officers and Heads of Digital
Build and implement with an extended team a go-to-market plan to deliver maximum revenue potential for your territory
Work with and supporting the BDR & Partner team in outbound sales activities
Lead potential new customers through the sales journey and presentation of Storyblok’s solutions
Prospect new customers (min 20% of pipeline should be self generated and the best AEs target 100% self generation)
Nurture a small number of priority accounts to generate expansions into new divisions as well as product upsells from the launch of Storyblok FlowMotion and Strata in 2026
Negotiation of commercial offers for customers
Navigate through the legal and procurement process in complex B2B SaaS sales
Maintain a healthy relationship with existing clients and support Customer Success in upselling into existing accounts

What we offer

Monthly remote work stipend (home internet costs, electricity)
Home office equipment package right at the start (laptop, keyboard, monitor…)
Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
Personal development fund for courses, books, conferences, and material
VSOP (Virtual Stock Option Plan)
The annual international team-building trip, quarterly and monthly online get-togethers
As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
An international team that loves to have fun at work and works hard together to accomplish shared goals
Competitive compensation package with uncapped commission and VSOP (Virtual Stock Purchase Plan)

Fulltime

Account Executive - Northern Europe

Storyblok is a headless CMS that enables marketers and developers to create with...

Location

Salary:

Not provided

Storyblok

Expiration Date

Until further notice

Requirements

Proven record of success in closing large and complex SaaS Enterprise deals over $50k
Ability to map out and strategically define account & territory plans
Familiarity with Sales methodologies like Challenger Sales, SPIN Selling, Sandler, MEDDIC etc.
3 years of proven SaaS solution selling experience as an Account Executive
Evidence of relationship building skills with an ability to grow and nurture relationships
Some technical knowledge of the CMS space and digital experience ecosystem
Ability to switch the context and messaging between technical and marketing audiences
Must be a native Danish, Swedish, or Finnish speaker with fluency in both speaking and writing, plus strong proficiency in English
Travel primarily within the assigned region, to foster client relationships and participate in events that contribute to the growth and success of Storyblok

Job Responsibility

Drive regional expansion in Northern Europe by acquiring new Enterprise clients in the commercial segment (companies with up to €1B in annual revenue and up to 5,000 employees
Value selling working directly with executive buyers including Chief Marketing Officers and Heads of Digital
Build and implement with an extended team a go-to-market plan to deliver maximum revenue potential for your territory
Work with and supporting the BDR & Partner team in outbound sales activities
Lead potential new customers through the sales journey and presentation of Storyblok’s solutions
Prospect new customers (min 20% of pipeline should be self generated and the best AEs target 100% self generation)
Nurture a small number of priority accounts to generate expansions into new divisions as well as product upsells from the launch of Storyblok FlowMotion and Strata in 2026
Negotiation of commercial offers for customers
Navigate through the legal and procurement process in complex B2B SaaS sales
Maintain a healthy relationship with existing clients and support Customer Success in upselling into existing accounts

What we offer

Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
Personal development fund for courses, books, conferences, and material
VSOP (Virtual Stock Option Plan)
The annual international team-building trip, quarterly and monthly online get-togethers
As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
An international team that loves to have fun at work and works hard together to accomplish shared goals
Competitive compensation package with uncapped commission and VSOP (Virtual Stock Purchase Plan)
Ramp up schedule including onboarding training at hire and continuous sales and product training

Fulltime

Account Manager, SMBG, Nordics

Imagine a world where technology and creativity converge to drive business growt...

Location

Ireland , Dublin

Salary:

Not provided

Head of Northern Europe, Enterprise / Majors

Vercel is looking for a "Head of Northern Europe, Enterprise/Majors" to own and ...

Location

United Kingdom , London

Salary:

300000.00 - 350000.00 GBP / Year

Vercel

Expiration Date

Until further notice

Requirements

3+ years of sales leadership experience in a SaaS or technical software environment, ideally with teams selling into engineering, DevOps, or IT buyers
Demonstrated success building and scaling enterprise sales teams in Northern Europe markets
Hands-on leader - you're comfortable coaching on deals and being in the room when it matters
Deep understanding of complex, multi-stakeholder enterprise sales cycles and how to navigate them
Track record of exceeding regional revenue targets and consistently developing high-performing AEs
Comfortable selling to and building relationships with C-level and VP-level technical executives
Fluency in English required
additional Northern European language skills (e.g. Swedish, Dutch, Danish) are a strong plus
Familiarity with developer tooling, frontend infrastructure, or cloud platforms is a significant advantage
Familiarity with Vercel, Next.js, or the modern web development ecosystem is a plus

Job Responsibility

Own the Northern Europe enterprise number - pipeline, forecasting, and revenue attainment across the UK, Ireland & Nordics
Lead, coach, and grow a team of Enterprise AEs, helping them navigate complex, multi-stakeholder deals with large engineering organizations
Build and maintain C-suite and VP-level relationships at priority enterprise accounts across the region
Develop and execute a regional go-to-market strategy in partnership with Marketing, SDR leadership, and Solutions Engineering
Drive outbound pipeline generation alongside your team
Accurately forecast and report on team activity and revenue to EMEA sales leadership
Represent Vercel at regional industry events, executive roundtables, and customer-facing engagements
Identify and pursue new enterprise verticals and market segments with strong product-market fit for Vercel in Northern Europe
Collaborate cross-functionally with Product, CS, and Legal to remove deal blockers and ensure a smooth post-sale handoff
Recruit top enterprise sales talent into the region and build a culture of accountability, curiosity, and customer obsession

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime

Critical Services Technician

The Critical Services Technician (CST) is responsible for all aspects of data ce...

Location

Denmark , Viborg

Salary:

Not provided

T5 Data Centers

Expiration Date

Until further notice

Requirements

Prior technical school training, preferred
1-3+ years’ experience in Mission Critical Environments, preferred
Electrical or mechanical licensure, preferred
Strong verbal and written communication skills
Good written technical proficiency to support the creation and revision of process documentation
Above average problem-solving and analysis skills
Able to function effectively and maintain focus in high-pressure situations
Has a “can-do” customer service attitude
Has high degree of attention to detail
Able to follow instructions and respond to management direction

Job Responsibility

Operate and maintain critical and non-critical data center infrastructure, equipment, and systems
Work with a team to deliver total availability (100% uptime)
Monitor power, cooling capacity, and environmental conditions within the data halls
Basic BMS & Scada Knowledge to navigate and monitor
Support the CRS by monitoring all system while the CSR are absent
Utilize a Computerized Maintenance Management System (CMMS)
Perform preventive maintenance on data center electrical and mechanical equipment
Participate in the development, review, audit, and execution of operating procedures
Resolve all electrical and mechanical issues within the Data Center
Respond to emergencies and critical issues

Fulltime

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Customer Experience Navigator - Danish

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